Sandy Banks Care Home

17 Greenside Gardens, Moss Side Way, Leyland PR26 7SG
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9.8 48 Reviews
  • Sandy Banks Care Home, Leyland
Specialising in providing dementia and nursing health care services and offering 39 bedrooms in a purpose built and carefully designed setting, Sandy Banks Care Home provides residential and nursing care from the heart of Leyland, Lancashire.

Staff at the home have a wealth of experience and are qualified to deliver the very best care to all residents. They work hard to ensure that not only are residents’ care needs met, but that they also maintain a positive quality of life, whatever that means to them. An onsite Activities Coordinator plans and delivers a range of fun, engaging and inclusive activities to suit all residents, with participation always completely optional.

Respect and dignity is at the heart of care at Sandy Banks Care Home, and the team take a holistic approach to ensure that residents feel valued, safe and included in life at the home.
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Care Provided by Sandy Banks Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1570

These prices are only a guideline, please contact Sandy Banks Care Home to find out the exact price for your requirements.

Contact Sandy Banks Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Sandy Banks Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lorna Mulholland (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1986
  • Last Refurbishment: 2008
  • Number of floors: 1

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Visiting

  • Open door policy when visiting Sandy Banks

Parking

  • Free onsite car parking available

Sandy Banks Care Home Reviews (48)

9.8

Sandy Banks Care Home has a Review Score of 9.8 (9.839) out of 10, based on 19 reviews in the last 2 years.
Over all time Sandy Banks Care Home has 48 reviews.

Overall Experience
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Date Published
  • 48
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Reviewer Connection to Sandy Banks Care Home
  • 24
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Total of 48, showing 21-40
Review from Michael L (Son of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having my mum placed in a care home was a very traumatic experience especially as it was during the Covid lockdown. She had complex needs and with not being able to see her left me feeling at a loss but the reassurance that I needed from the staff helped me through the tough times. When eventually I
was allowed visits it was still hard for me to accept the difficulties Mum was having with her mental and physical health, the staff kept us informed at all times on her progress although it was always hard to see someone you love, it was good to know she was safe with knowledgeable staff to take care of her, of which we will always be grateful.
Reply from Joanne Willis, HR Officer at Sandy Banks Care HomeMany thanks for your lovely comments. I am pleased to hear you have been happy with the services provided. I will ensure this is shared with the team at Sandy Banks.
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Review from Claire A (Niece of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt spent her last 15 months of life at Sandy Banks having been in their care from May 2022 to August 2023 when she died at the home. I always felt that the whole team at Sandy Banks cared for my Aunt with dignity, respect and love as well as providing her with excellent and exceptional care, from
the time she arrived at the home to her well-managed end-of-life care.
As a registered general nurse/senior NHS manager who has commissioned care from care homes around the UK, I know how difficult it is to find a care home for a loved one that is able to consistently deliver and sustain good care with a dedicated team, but Sandy Banks did just that. I believe we found the right home for my Aunt to live her last months of life and her end-of-life care and attention to detail by the care team was excellent. Thank you to all the staff and the management team at Sandy Banks for your love and care delivery to our wonderful Aunt.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback. I am pleased to hear that you were happy with the love and care your Aunt received. I will ensure this is shared with the team at Sandy Banks.
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Review from Rosemary M (Niece of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been in Sandy Banks since May 2022. I and my family are very impressed by the continued care, respect and love my aunt has been shown during her stay by all the team at Sandy banks. They always treat her with respect and the whole team are lovely and caring. I am so grateful my aunt is being
looked after so well and always looks clean and well-dressed when we visit her. A great big thank you to all the team.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback, I am pleased to hear you are happy with the services provided. I will ensure this is passed onto the team at Sandy Banks.
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Review from Holly R (Daughter of Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandy Banks Care Home is a welcoming, warm and well-led care home which takes excellent care of our much loved mother with advanced Alzheimer's. The whole team of staff, without exception, are lovely, caring and work hard to provide exceptionally high levels of care. The team offers a rich blend of
different skills, talents and personalities, which are much appreciated.
Reply from Joanne Willis, HR Officer at Sandy Banks Care HomeMany thanks for your lovely feedback. I will ensure this is shared with the team at Sandy Banks.
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Review from Susan B (Daughter of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to all the wonderful staff who looked after my dad while he was at Sandy Banks Care Home.
From the first day, he was made to feel so very welcome and safe, and during his stay was always treated with kindness, patience, dignity and respect.
The empathy and understanding shown to my dad
and the kind, professional support given to me were valued and appreciated so much.
Best wishes to all the staff and residents.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback. I will ensure this is shared with the Sandy Banks team.
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Review from Philip D (Husband of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Sandy Banks Care Home for a number of years, and I have found the home very good for my wife's needs. All the staff are very good, caring and friendly. Keep up the good work.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback. I will ensure this is passed onto the team at Sandy Banks.
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Review from M W (Daughter of Resident) published on 4 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mum has been a resident at Sandy Banks for seven months. We are really pleased with the level of care that she receives. The carers and nurses are, in my opinion, of a high standard. Management has encouraged a two-way dialogue with us to ensure that our mum's needs are met and that we all agree
with her overall care plan.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback. I will ensure this is shared with the team at Sandy Banks.
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Review from J I (Daughter of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has always been treated with the utmost kindness and respect by all the staff at Sandy Banks since she went to live there in April 2021. They understand her needs and her emotions and always do their best to keep her contented and comfortable.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback and comments. I will ensure they are passed onto the team at Sandy Banks.
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Review from Chris H (Daughter of Resident) published on 28 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of the family, I would just like to say a very big heartfelt thank you to all the staff that looked after Mum whilst she was in your care. Also, to the staff that took time out from their busy day to stand outside and say a final goodbye to Mum on the day of her funeral and the staff that
attended the funeral service; it is something that will stay with her family for always, so once again, a very big heartfelt thank you one and all.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely review and comments about Sandy Banks Care Home and the staff. I will ensure this is passed on to the team.
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Review from A E (Daughter-in-law of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father-in-law was looked after extremely well by this wonderful care home. They always treated him with dignity and respect, but also such affection, empathy and understanding. This care also extended to us as his family and especially to his wife. Thank you.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely comments. I will ensure they are passed on to the team.
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Review from Chris E (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for the loving care they consistently give to my mum. She moved into Sandy Banks Care Home 15-months ago; she had a lovely, friendly welcome and settled in immediately despite us not being able to visit initially due to lockdown. It is her birthday today, and when
we visited this afternoon, we observed all members of staff making her day extra special. Many telling us about her morning. I would like to say a special thank you to the cook who made her the most beautiful birthday cake - so much care had been put into making it. Staff came and sang Happy Birthday and genuinely wanted to give my mum a lovely birthday. Thank you so much.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely review. We are glad to hear your Mum has settled in well at Sandy Banks and that she had a lovely Birthday. I will ensure this is shared with the team.
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Review from Barry C (Son of Resident) published on 4 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sincere thanks to all the staff for the gentle, caring way in which my mother was looked after. Your kindness and professionalism have been greatly appreciated by all her family.
Kind regards to each and every one of you.
Reply from Joanne Willis, People Partner at Sandy Banks Care HomeMany thanks for your lovely feedback. I will ensure these are passed onto the team.
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Review from J B (Daughter of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has only been with Sandy Banks for a week, and already, I am overwhelmed with the team. They are so caring, kind and professional. Information regarding Dad's needs are passed on to the whole team. I'm simply blown away by this team, and I know that my dad is going to be looked after in all areas
here.
Reply from Joanne Willis, HR Officer at Sandy Banks Care HomeMany thanks for your lovely feedback. I am glad to hear your Dad is settling into Sandy Banks. Your kind words will be shared with the team.
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Review from Helen F (Daughter of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum was moved to Sandy Banks in March 2021, and from day one, we saw how the home operated in a caring and loving way. Mum was greeted as we were getting her out of the car and welcomed to her new home by the manager, the activities coordinator and by other staff. Whenever we visit her, initially on
Zoom and then in the Visitor's Pod, we can see that Mum is so relaxed, happy and content. We can see, first-hand, how all of the staff genuinely care for the residents and work together, led by their amazing manager. All of the staff go out of their way to ensure that we get to see our mum as often as is possible, given that Covid is still around. Three particular members of staff are the main ones that have been involved in coordinating our visits, and I can't thank them enough. All of the staff are so understanding; I can't remember all of their names, but there are two others that I have dealt with, and they are always so helpful and reassuring. Thank you, all of you.
Reply from Joanne Willis, HR Officer at Sandy Banks Care HomeMany thanks for your lovely comments. Happy to hear that your Mum has settled in very well. I will ensure your feedback is passed on to the team.
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Review from Jean C (Daughter of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sandy Banks has become a safe haven for Mum 95. Arriving Oct 2020, she was bed-ridden and not wanting to eat or drink. She has improved steadily under the loving care given to her by kind and patient staff. The manager leads a dedicated team of nurses and carers who work together and have transformed
Mums life. Now when we visit her in the Safe Room or on Zoom, we see how relaxed she has become. She enjoys access to the lounges, enjoys musical activities and is eating and drinking much better. Communication with the home is excellent. Whoever answers the phone, we feel welcomed and given good information. Liaison with a new doctor and pharmacist was set up quickly giving us confidence that Mum’s medication and nursing needs were being carefully managed. After 8 years since her dementia diagnosis, we are aware there are good and less good days for her but are now confident that Mum is happy in her new home and being loved and cared for professionally. Grateful thanks to all at Sandy Banks.
Reply from Joanne Willis, HR Manager at Sandy Banks Care HomeMany thanks for your lovely review. I am happy to see your mum has settled in well at Sandy Banks Care Home. I will ensure your kind words are passed into the team.
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Review from R A (Son of Resident) published on 7 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
A huge thank you to all the staff and management for their caring support in very difficult times. My mother was moved here in March due to her increased nursing needs and deteriorating health problems. The move occurred just before lockdown restrictions prevented family visits and sadly apart from
my initial visit, contact with mum has only been possible through an open window. The staff have become mum's adopted family and their kindness and support have been very reassuring. Mum's health and wellbeing has greatly improved since her arrival and this reflects the efforts made by all the staff.
Reply from Joanne Willis, HR Manager at Sandy Banks Care HomeMany thanks for your lovely feedback. I am glad to hear that your Mum is doing well at Sandy Banks. I will pass your comments on to the team.
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Review from Stephen B (Son of Resident) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Sandy Banks for a number of years, he has always been treated with respect and care. The staff at Sandy Banks are very helpful and approachable. Also, nothing is too much trouble for them. I would recommend this care home to anybody for their care of any relative. Keep up the high
standards and the hard work you all do. Thanks.
Reply from Joanne Willis, HR Manager at Sandy Banks Care HomeMany thanks for your lovely words. I will ensure they are passed on to the team.
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Review from Christine H (Daughter of Resident) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum into the care home just before lockdown in March, because she needed extra care because of her Dementia. Even though we have not been able to go into the home to be close to Mum she has come on in leaps and bounds. She is now eating and drinking which she had stopped doing before going
there. She is also a lot more mobile. The staff have worked wonders with her, her family who visit for chats through the window are so pleased that she has settled well and we are sure that is all down to the excellent staff who are working so hard to keep not only Mum safe, but all the other residents too. So a heartfelt thank you to one and all for the hard work that you do and still manage to smile through this tough time.
Reply from Joanne Willis, HR Manager at Sandy Banks Care HomeMany thanks for your lovely and kind words and good to hear your Mum is doing well. I will ensure they are passed on to the team at Sandy Banks.
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Review from Irene D (Daughter of Resident) published on 1 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sandy Banks Care Home is great. The staff are all friendly, loving and caring to Mum. I am happy to know that she is being treated and cared for so well, especially in these awful times when everyone is feeling vulnerable and under pressure. I'd like to thank all the staff for caring for my mum so well
because obviously, she is so special to me. Thank you.
Reply from Joanne Willis, HR Manager at Sandy Banks Care HomeThank you for your lovely and kind words. I am happy to hear you Mum is doing well. I will pass this message on to the team at Sandy Banks.
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Review from Denise C (Daughter of Resident) published on 7 April 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are very caring, my father is looked after extremely well, he has his own room, the staff are very helpful and they have entertainment coordinators to stimulate the residents.
Reply from Jenna Bethell, Head of HR Services at Sandy Banks Care HomeThank you for your kind words, we will pass these on to the staff team at Sandy Banks.
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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Sandy Banks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Sandy Banks Care Home is calculated as follows: ( (193 Excellents x 5) + (24 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 220 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Sandy Banks Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

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Lorna Mulholland

Job Title: Registered Manager Joined: 2015

Lorna qualified as a mental health nurse in 2012 and, since joining Sandy Banks, has been dedicated to providing outstanding support to our residents and their families.


Outside of work, she loves to spend time with her two young sons.

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Tracy Verrechia

Job Title: Administrator Joined: 2024

Tracy worked in the NHS for 19 years as a Facilities Coordinator before moving onto a GP surgery, learning vital management skills and achieving important qualifications before joining us here at Sandy Banks.


Outside of work, she enjoys walking with her French bulldog Olive, socialising with her family and friends, and making art, as well as (slowly!) renovating her newly-bought house.

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Emily Rogers

Job Title: Housekeeping Supervisor Joined: 2016

Emily was a carer for 17 years before becoming our Housekeeping Supervisor.


Outside of work, she loves spending time with her family and her extensive collection of pets!

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Tracey Birkbeck

Job Title: Activities Co-ordinator Joined: 2019

Having achieved NVQ Level 2 whilst working in care for over two decades, Tracey works hard planning fun activities for our residents.


Outside of work, she loves socialising with friends and going on walks with her dog.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandy Banks Care Home to verify any information. View our terms and conditions. Sandy Banks Care Home has an Enhanced Service - more info.