Care Homes Owned by Venturi Healthcare

Care was excellent

I cannot praise the staff of Sandy Banks enough. They really know my dad and bring out the best in him. In the time he's been there he's settled very well and he's happy. Dad is always clean and well presented, he is treated with the dignity and respect he deserves. The staff are very supportive in what has been a huge change to us as a family. The home is welcoming and bright and I'm so glad we chose Sandy Banks.

mind us bringing her in to see my wife .

The activities are great going out. But not a lot inside Home. Need more stimulation That is what I have observed, on middle floor. Staff are all brilliant, & management.

Excellent care and attention from everyone who takes care of my husband, from the top (Emma) to all the fabulous staff who take care of John on a daily basis, everything is done with care and dignity, my husband has and still is on occasions quite challenging, this doesn't phase the staff at all, they deal with him quite calmly which in turn settles him down, I can't thank the staff enough they are all fabulous, a big thank you to everyone.

MY wife was in Mother Redcaps for two weeks, and in that she received very good care. All the staff were very helpful to her and very polite The activities that my wife took part in, she enjoyed very much

Thank you Sandy Banks!

My brother Josepeh is well looked after he does not realise how well he is cared for when I visit the staff are all was pleasant and very helpful.

My lovely mum moved into Byron Court on December 29th from hospital. From day one I was overwhelmed by the care of my mum from the staff on floor one, they have been amazing - the nursing staff, the manager and the receptionist, the chef and the cleaners, nothing is to much and I can finally sleep at night knowing that my mum is safe

The home is always clean and the meals provide are all good.

Since my dad has been at byron court I am really pleased with the care my dad has been getting the staff are always happy to speak to me about my dad and always give me a good feedback on how he has been

She is so settled, calm and content. I am welcomed by the staff at every visit. The staff show patience/ understanding. Her room is lovely. The manager makes herself available when needed.

The rooms were super clean and well appointed and Mum was made to feel at home. Moving into a care home can be a difficult and traumatic experience but Byron Court made things as good as they could be. Thank you!

I have visited. I have visited Blair House several times in previous years and the care always seems of good standard.

Overall rating outstanding place to be would highly recomend to anyone

My wife spent four and a half years in Sandy Banks Care Home and during this time was treated with respect and dignity. The staff were always sympathetic to the individual needs of the residents and also to the residents family members. My wife always looks clean and tidy and responded well to the carers which helped her to have a comfortable time during her long stay in the care home due to her condition of Alzheimer's disease.

Medical needs not fully provided. Lack of knowledge of oxygen needs. Food is not fresh but frozen so often sent to residents dried up or even burnt. Cleanliness of equipment and rooms not up to standard.

I am so pleased with how my mum is cared for since moving from another home here. The staff are absolutely lovely and caring. The equipment available is brilliant too. They do an amazing job and always so friendly and good for a chat. My mum is so much happier here.

The staff are very helpful and spend time with you when you want them to. Special occassions are celebrated. Blair House is clean and tidy, well heated and secure.

Today we came and Mike was all upset over his tv. Mark (staff) helped us find the best place to go without Mark we would of been lost. A big thankyou.