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Many of the home's residents are diagnosed with dementia and staff are skilled in helping them to live a relaxing, daily lifestyle in which they feel valued, while friends and family are also made to feel welcome.
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Care Provided by Ash Grove Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ash Grove Care Home for full pricing details and T&Cs.
Contact Ash Grove Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Venturi Healthcare
- Private Owned
Person in charge
- Nicole Morgan (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 16+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (46)
Visiting
- Please come and see the home at any time no appointment required
Parking
- On site parking available
Ash Grove Care Home Reviews (33)
Ash Grove Care Home has a Review Score of 8.5 (8.473) out of 10, based on 4 reviews in the last 2 years.
Over all time Ash Grove Care Home has 33 reviews.
The manageress at Ash Grove is the most caring and lovable person I have ever met. She has opened her arms to me during my heartbreaking time. The staff are the same; all have cared for my son as if he were their own.
Many thanks for your lovely review. I am pleased to hear the staff at Ash Grove have supported you during a very difficult time. I will ensure this is shared with them.
As the wife of a resident at Ash Grove, I cannot single out one month to review. There is activities going on. Also if there is a problem with your relative you are informed by telephone. The staff are caring and considerate.
Many thanks for your lovely feedback. I am pleased to hear that you are happy with the services provided at Ash Grove Care Home. I will ensure they are shared with the team.
Very clean accommodation
Good choice of food and alternatives available if necessary
Staff were very accommodating and went over and above for my aunt's 100 birthday last year. She had a wonderful time.
Many thanks for your lovely review. I am pleased to hear you are happy with the service provided at Ash Grove Care Home. I will ensure this is shared with the team
I find there is always staff to talk to about my sister and are great at updating me on how she is and will always include me in her daily life
Although the home is an old building there are renovations being done but this has not had any effect on the care that my sister receives
Many thanks for your lovely review. I am pleased to hear that you are happy with the services provided at Ash Grove Care Home, I will ensure this is shared with the team.
Staff are very friendly. Room could be more cleaner. Activities are doing well and getting there. Looking forward for the activities coordinator to take my brother out. With upcoming things, looking forward to seeing new things within the home!
Many thanks for your feedback. I will share your comments with the manager of Ash Grove Care Home.
I never dreamt that I would have to put mum into a care home but sadly covid hit and mum's dementia deteriorated rapidly. I genuinely hand on heart could not cope without Ash Grove Care Home and the staff who make this care home so outstanding. The team cannot do enough for the residents, they love them dearly, it's like the residents are an extension of their own families, they care and are extremely passionate about the service they offer. They go out of their way to plan activities to break up the day, they do arts and crafts, play games organise fun afternoons from entertainment to just recently a buffet with wine afternoon tea event which was a huge success. They take residents on trips out according to their capability. These extra measures go a long way, you can see smiles on all of the residents faces. It's a very difficult job that the staff have to do, it takes a certain disposition and patience to care. I know that my mum is in brilliant, safe, loving hands at Ash Grove. Well done team.
Many thanks for your lovely feedback. I will ensure this is shared with the team at Ash Grove Care Home.
We are really pleased with how our mum has been cared for. Staff has been really helpful and made her do things she has never done before. She enjoys the food and is really pleased with how she is cared for especially at night. Really loves all the activities she does. So far so good and think this is the best decision we have made for our mum.
Many thanks for your lovely feedback. I will ensure this is shared with the team at Ash Grove Care Home.
The staff (most of them) are lovely and approachable, they look after the residents as if they are their parents.
The food is lovely and the chef goes above and beyond to give my parents a nourishing and healthy diet.
Since visiting in November the home has begun doing activities with the residents, I have noticed artwork being displayed on the corridor walls which brightens the place up, they have allocated a member of staff to start taking residents out for day trips and getting them involved in outdoor activities which will be good for residents well being!
The manager of this home is very down to earth and will give her time to listen to anything that I am not happy with, she also keeps me informed of anything that is troubling my parents or if she has any concerns regarding health issues.
Many thanks for your lovely feedback. I will ensure this is shared with the team at Ash Grove.
All staff are caring, helpful and considerate. So far so good. Works really well considering it is an old building. My mum says the meals are really good. Activities are well coordinated and are inclusive of everybody.
Many thanks for your lovely feedback. I will ensure this is shared with the team at Ash Grove.
Staff are always helpful and friendly. They know the person we are visiting well and are aware of her individual needs. Everyone is always polite and welcoming, always a pleasure to visit. Our relative always comments on how good the food is.
Many thanks for your lovely feedback. I will ensure this is passed on to the team.
This place is great, my wife has been a resident for over two years and we have nothing but praise for both carers and operations staff. Food is great with taste and variety and my wife is as happy as she can be with her care and consideration.
Many thanks for your lovely feedback. I am happy to hear you are pleased with the service provided. I will ensure this is passed on to the Team.
All staff are really caring. The home is clean and well organised. All the staff are very helpful to residents as well as family members. I want to give a special mention to certain staff for their help and also lovely caring attitudes.
Many thanks for your lovely comments, I will ensure they are passed onto the team.
I find all the staff good and really helpful and caring.
Many thanks for your review. I will ensure this is passed onto the team.
A lovely, friendly welcome with all Covid procedures carried out in a proper manner. The home was lovely and clean and the staff were welcoming, after such a long time. We have been kept well informed about our friend and as we couldn't visit, a member of staff went above and beyond to get her some clothes shopping (in her own time too - thank you).
Many thanks for your lovely feedback. I will ensure this is passed onto the home.
Mum has been at Victoria care home for over five years. She quickly settled in and being able to have some of her own furniture and trinkets around soon enabled her to see it as her home. At times her behaviour has been challenging resulting in her hitting out. Whilst this was to do with her illness, the staff have always treated her with the utmost respect. Fortunately, this phase has now passed and once again she is settled and happy. I must mention the laundry staff who have always been very helpful in locating missing items of clothing. The cleaning staff always make a fuss of her and often give her a huge hug. The care staff both days and nights have taken mum to their hearts and nothing is too much trouble. Now she is becoming more ill, the increased levels of medical intervention are making her as comfortable as possible. I cannot praise the staff enough for the peace of mind this is providing to all her children and extended family. What a wonderful find this home is! Thank you!
Many thanks for your lovely comments. I am glad your Mum is very happy and settled at Victoria Care Home. I will ensure your comments are passed onto the team.
Doing a wonderful job in such difficult circumstances.
Many thanks for taking the time to complete a review. It is greatly appreciated.
Overall the home has improved. Nice staff, homely feel. Relative happy with her care received. Staff always happy to help.
Mum has been at Victoria care home for 9+ years. We have always been happy with the care and support shown by all the staff there. We have always been made to feel very welcome and part of a big family. At the end of Mum's life, the kindness and compassion shown were outstanding, from everyone there. We will always be extremely grateful for everything they have done.
Thank you for your lovely words.
Overall I think a good home. One of the chefs is excellent, the other chef is also good. Care staff are very friendly and helpful. The acting manager is very good, I wish she would stay. I hope whoever the new manager is, is up to the standard at the moment?
My husband was well cared for over a period of 4 months. All members of the staff became very dear to both of us and it was like a second home to myself. My only concern was of change of staff over a few months but this did not affect the care my husband received.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ash Grove Care Home.
There are no upcoming events for Ash Grove Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Ash Grove Care Home.
Accreditations
There are no accreditations posted yet for Ash Grove Care Home.
Meet the Team (1)

Nicole has become our Home Manager here at Ash Grove after years of studying and hard work; achieving her NVQ Level 5 and gaining valuable experience in a variety of roles in the industry such as Care Assistant, Cancer Care Worker and Service Manager.
Outside of work, she loves to go on walks with her dog.
Frequently Asked Questions about Ash Grove Care Home
What types of Care is Ash Grove Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ash Grove Care Home have?
There are 46 Single Rooms.
What are the Facilities & Services at Ash Grove Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ash Grove Care Home to the centre of Burnley?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Grove Care Home to verify any information. View our terms and conditions. Ash Grove Care Home has an Enhanced Service -more info.