Mother Redcaps Care Home

Lincoln Drive, Wallasey CH45 7PL
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9.7 56 Reviews
  • Mother Redcaps Care Home, Wallasey
Mother Redcaps Care Home is a purpose-built care facility specialising in nursing, residential and dementia residential care. The site has a fantastic view of the River Mersey and promenade and has been of historical significance to the local community for hundreds of years.

The home currently plans and administers care to the most vulnerable of adults with a varied range of abilities and dependence. There is a qualified nurse on duty 24 hours a day and a great team of senior and care staff that are dedicated to meeting the needs of your loved one.

There is a small garden area that looks directly onto the promenade and shore and is wheelchair accessible. This is particularly enjoyable in the summer during maritime events and various charity events that pass the home along the Mersey.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1070
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1530
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1070
  • RESPITE Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Nursing Care: from £1530

These prices are only a guideline, please contact Mother Redcaps Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Induka Ghimire (Manager)

Local Authority / Social Services

Admission Criteria

  • Social services funded, NHS funded and privately funded service users welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Number of floors: 3

Room Information

  • Single Rooms (50)

Parking

  • Free parking on site

Mother Redcaps Care Home Reviews (56)

9.7

Mother Redcaps Care Home has a Review Score of 9.7 (9.727) out of 10, based on 21 reviews in the last 2 years.
Over all time Mother Redcaps Care Home has 56 reviews.

Overall Experience
  • 45
  • 10
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Date Published
  • 56
  • 13
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Reviewer Connection to Mother Redcaps Care Home
  • 15
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  • 7
  • 3
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Total of 56, showing 1-20
Review from Julie M (Niece of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a family member in Mother Redcaps Care Home for 21 months, and I cannot praise all the staff, including the admin and the manager, enough for their care and support during his time there.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear you have been happy with the services provided at Mother Redcaps Care Home. I will ensure this is shared with the team.

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Review from L H (Daughter-in-law of Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was really happy with the cared and attention my father in law received. It was so nice to see staff who really cared, after experiencing a previous care home where staff did not, this home changed my view on them.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear you are happy with the services provided at Mother Redcaps. I will ensure this is shared with the team.

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  • Cleanliness
  • Treated with Dignity
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Review from S A (Son of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say a big thank you to the lovely staff who are so kind and caring with my dear Mum. My Mum is 94 and is very happy and always says how lovely the staff are so very well done the staff team at Mother Redcaps
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am pleased to hear that you are happy with the services provided at Mother Redcaps Care Home. I will ensure this is shared with the team.

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  • Care / Support
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Review from Patricia D (Relative of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always welcoming and helpful, especially the receptionist. The meals are healthy and appetizing and served appropriately. We are always offered a hot drink and made to feel welcome. Staff have quickly got to know my family member and made them feel at home. Sometimes activities are cancelled
due to staffing issues. However the families opinion is we made an excellent choice.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear you are happy with the services provided at Mother Redcaps and I will ensure this is shared with the team. We will look into this issue with the activities.

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Review from John S (Friend of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After developing Alzheimers over a six year period, it became clear that I could no longer look after him properly, and I looked around for a few local care home here in Wallasey. I settled on Mother Redcaps for two principle reasons- it has a wonderful position with magnificent views across the river
and the warm welcome I received from the administrator on the front desk and without exception, the rest of the staff. It was a huge change to make, but after the initial few weeks, things are settling down into routine. One big plus point is that there is unlimited visiting from 8am until 7pm, which is very important to me.
Reply from Joanne Willis, HR Officer at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am pleased to hear you are happy with the service provided at Mother Redcaps. I will ensure this is shared with the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from W M (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was looking for a perfect spot in which to spend her final days - on the promenade near New Brighton, overlooking the Mersey at Liverpool. She also wanted good, traditional food and caring staff. She had all this with a light touch at Mother Redcaps.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am pleased to hear you were happy with the services provided at Mother Redcaps. I will share this with the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from P J (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I appreciate the care my mum receives on a daily basis. All the staff are wonderful, helpful and I know my mum is in good hands at all times. One of the staff members knows my mums behaviour an is able to pick up if she's not ok a relay this to staff.
The staff who clean an do laundry are equally as
nice an always take time to chat.
The laundry situation remains to be unresolved which is unfortunate.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your feedback. I am pleased to hear you are happy with the services provided at Mother Redcaps. I will ensure this is shared with the team.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Mark W (Son of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are absolutely brilliant, they treat my mum and myself like friends and call us by our first names and my mum talks about the staff in glowing terms. My mum could not be in any better place. The staff are 110% in what they do, they are really genuine people.
Reply from Joanne Willis, HR Officer at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am pleased to hear that you are happy with the services provided at Mother Redcaps. I will ensure this is shared with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review from E B (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing with mums care needs. She has dementia and can be very stubborn. They are so patient with her and humour her.They never make her feel a burden . They are always ready to give me update on how she is doing , nothing too much travel .Staff amazing x manger always smiling
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear you are happy with the services provided at Mother Red Caps Care Home. I will ensure this is shared with the team.

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Review from Michael L (Son of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moved mum into redcaps after many years of trying to keep her safe as Dementia was tightening its grip on her unfortuniltey.
Since her move approx 12 months now we wished we have done it sooner for her.
She mixes well with other residents but mostly enjoys her time with the staff
She's nearing 94
yrs old in July and feel that she will go well beyond that whilst at Redcaps Care home
Much love to all of you there
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear your Mum has settled in well and you are happy wit the services provided at Mother Redcaps. I will ensure this is shared with the team.

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Review from Barbara w (Friend of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mother Redcaps has been a life saver for my friend. She is a lady of very few words but she does say to me "it's lovely here isn't it and I don't have to pay for anything isn't that amazing" how comfortable for her is that.The staff are lovely and the new staff introduce themselves to me and offer me
a drink and keep me updated about her health. She has just been transferred to Sandy Bay.I was shown her bedroom before she was transferred and all looked good but I haven't been into visit her yet so hopefully she has settled in nicely,I have spoken to the staff on the phone and they have assured me she is comfortable.She now needs more help and I am confident she will get that.
Thank you to all the staff for all their help.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear your Friend has settled in well and you are happy with the services provided. I will ensure this is shared with the team.

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Review from S A (Sister-in-law of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Always prepared to adapt to my brother-in-laws needs i.e. music and mobility equipment provision.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for providing this lovely feedback. I am pleased to hear you are happy with the services provided. I will ensure this is shared with the team at Mother Redcaps.

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Review from J A (Brother of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been at Mother Redcaps for nearly 6 months. He has settled really well and interacts well with staff other residents.
His general health + personal hygiene are being well managed.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for providing this lovely feedback. I am pleased to her you are happy with the services provided. I will ensure this is shared with the team at Mother Redcaps.

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Review from R C (Son of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has helped my mum and supported myself so much since bringing my mum here. The staff are so friendly and I'm always welcomed with a smile and they always keep me updated with anything that goes on. My mum receives fantastic care with meal plans, personal care and activities, but most importantly
she is treated with dignity. Finding out my mum has dementia was very difficult for myself, but the people here have helped support me with advice amd even just talk to me about how my day was. I fully recommend this home to anyone who has a family member or friend who needs care.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am please to her that you are happy with the services provided by the team at Mother Redcaps. I will ensure this is shared with them.

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Review from Stephen B (Friend of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
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Review from David L (Respite Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank you enough for the care I have had while I was staying at the care home and I thank you all for the care. Thanks again to all the very pleasant staff.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I am pleased to hear you were happy with the service provided during your stay at Mother Redcaps. I will ensure this is shared with the team.

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Review from Christine M (Daughter-in-law of Resident) published on 29 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and attentive to my mother-in-law.
Her room is always clean and tidy.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely review. I will ensure this is shared with the team at Mother Redcaps.

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Review from Tim B (Son of Resident) published on 8 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled in well and feels happy and secure.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your feedback. I am happy to hear that your Dad has settled in well at Mother Redcaps.

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Review from Heather H (Wife of Resident) published on 30 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here for five months. Staff are very nice. Bedroom fine. Very picky with his food, most days he eats it.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Mother Redcaps.

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Review from Carole E (Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love the home very much. The staff are wonderful and very helpful. If I need anything they are able to get it for me. It's like home.
Reply from Joanne Willis, HR Officer at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Mother Redcaps.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Mother Redcaps Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Mother Redcaps Care Home is calculated as follows: ( (187 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.727
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mother Redcaps Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Induka

Induka Ghimire

Job Title: Home Manager Joined: 2023

Induka is our care home manager, with many years of experience.  Induka holds a manager’s surgery on alternate Wednesdays, please book in for this if you would like to meet with her.

Sasha

Sasha Jones

Job Title: Deputy Manager/Nurse Joined: 2016

Sasha holds two different roles! As well as being our deputy manager, she also works two shifts a week as one of our kind and caring nurses. After a busy day at work, she loves to spend time with her son.

Debby

Debby Ffoulkes

Job Title: Administrator Joined: 2010

Debby is based in the foyer to give you a warm welcome to Mother Redcaps! Outside of work, she enjoys attending lively Sunday services at her church in Liverpool.

Frequently Asked Questions about Mother Redcaps Care Home

What types of Care is Mother Redcaps Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mother Redcaps Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Mother Redcaps Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mother Redcaps Care Home to the centre of Wallasey?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mother Redcaps Care Home to verify any information. View our terms and conditions. Mother Redcaps Care Home has an Enhanced Service - more info.