Mother Redcaps Care Home

Lincoln Drive, Wallasey CH45 7PL
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9.7 56 Reviews
  • Mother Redcaps Care Home, Wallasey
Mother Redcaps Care Home is a purpose-built care facility specialising in nursing, residential and dementia residential care. The site has a fantastic view of the River Mersey and promenade and has been of historical significance to the local community for hundreds of years.

The home currently plans and administers care to the most vulnerable of adults with a varied range of abilities and dependence. There is a qualified nurse on duty 24 hours a day and a great team of senior and care staff that are dedicated to meeting the needs of your loved one.

There is a small garden area that looks directly onto the promenade and shore and is wheelchair accessible. This is particularly enjoyable in the summer during maritime events and various charity events that pass the home along the Mersey.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1070
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1530
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1070
  • RESPITE Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Nursing Care: from £1530

These prices are only a guideline, please contact Mother Redcaps Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Induka Ghimire (Manager)

Local Authority / Social Services

Admission Criteria

  • Social services funded, NHS funded and privately funded service users welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Number of floors: 3

Room Information

  • Single Rooms (50)

Parking

  • Free parking on site

Mother Redcaps Care Home Reviews (56)

9.7

Mother Redcaps Care Home has a Review Score of 9.7 (9.727) out of 10, based on 21 reviews in the last 2 years.
Over all time Mother Redcaps Care Home has 56 reviews.

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Review from Andrew B (Son of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Verry happy with the way Mother is looked after. She seems to have settled down well.
Reply from Stephen Fairley at Mother Redcaps Care Home

Thank you for your comments. I will pass these on to our staff.

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Review from Susan C (Daughter of Resident) published on 17 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Mother Redcaps a very poorly lady. She's been restored to health and contentment by the caring and supportive staff. I'm very happy with the care provided.
Reply from Stephen Fairley at Mother Redcaps Care Home

Many thanks for your review, so pleased to hear how happy you are in the improvement in your mothers health. I will pass your comments on to the staff.

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Review from David O (Husband of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has 37 years of MS. This is about 10-day respite care. Normally she has 4 daily and 1-night care visit by carers. She cannot feed herself and is not weight bearing. She has a medication pattern of numerous drugs. Mother Redcaps staff were amazing! Kind, warm and efficient and gave my wife loving
care! The room was perfect, the food lovely and all aspects of safety and respect observed.
Reply from Steve Fairley, Manager at Mother Redcaps Care Home

We are glad you are happy with the care and facilities at Mother Redcaps and you are always welcome. I will pass your nice comments onto the staff.

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Review from R P (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Respite period for my mum, myself and my sister as mum's carers. I felt confident that mum was adequately cared for and mum enjoyed the experience so much she did not want to leave at the end of her stay.
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Review from S T (Son of Resident) published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has recently moved into Mother Redcaps Care Home and I am very impressed with the place itself and all of the staff. The staff can't do enough for you which is reassuring at a time when I had to place my mum in care.
Reply from Steve Fairley, Manager at Mother Redcaps Care Home

Thanks for the positive comments, and I will pass these on to our staff.

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Review from Irene D (Resident) assisted by family/friend published on 21 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a short stay which was most enjoyable. When I am ready to put my feet up and put myself in the hands of care, I will pick Mother Redcaps without a doubt.
Reply from Steve Fairley, Manager at Mother Redcaps Care Home

Thanks for your lovely comments. We hope you have settled back at home.

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Review from Paul F (Son of Resident) published on 11 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mums old care home told us it was closing down so after looking around various homes we found this place and was the nicest home we had viewed, the view across the Mersey from the rooms and lounges is lovely, the care staff are very nice and nothing is too much for them, the management are very nice
and very helpful and again are happy to meet any requirements that are asked, mum says the food is lovely and plenty to choose from, my mum has settled in very well and really enjoys being there.
Reply from Steve Fairley, Home Manager at Mother Redcaps Care Home

Thank you for your positive comments. We have reviewed staffing levels, and this has been reflected in staff morale.

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Review from Carla F (Daughter-in-law of Resident) published on 11 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved his mum here over a month ago after her old home closed down, she has settled right in and enjoys it there. She says the food is great and she has lots to choose from. Her room is a decent size, modern with an en suite. The main lounge is big and decorated nicely with a great view of
the River Mersey. The staff are great and happy doing their daily jobs.
The management are also great, nothing is too much trouble to them, we would recommend this home to anyone. Thank you.
Reply from Steve Fairley, Home Manager at Mother Redcaps Care Home

Thank you for your positive response, and comments regarding the staff and management.

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Review from Graham R (Husband of Resident) published on 11 January 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
There have been some issues with management, staff and equipment which is not being addressed.
Reply from Steve Fairley, Home Manager at Mother Redcaps Care Home

We are glad that your mother has settled well into our home, and that you are very happy with the home. The views across the Mersey are excellent. Thank you for your positive comments.

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Review from E B (Daughter of Resident) published on 5 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Experience of the home has always been positive. The staff have always shown to be committed to the care and welfare of my father. Now that staffing levels have been addressed we would recommend the home to anyone seeking similar facilities.
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Review from Paula (Daughter of Resident) published on 5 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely friendly atmosphere this home has. The staff are second to none, the care and compassion they showed my mother was exceptional, nothing was a hassle to them, always on hand to give you any help and support the family required.
I can't thank you all enough for the support you showed us
all.
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Review from Jackie B (Daughter of Resident) published on 23 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't wish for a more friendly and happy nursing home, the staff are wonderful and nothing is too much trouble for them.
Visitors are made welcome at any time day or night, and special thanks to the two carers for making my mum as comfortable and happy as they possibly can.
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Review from Liz T (Stepdaughter of Resident) published on 23 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my stepmother received during her short stay was excellent. The staff could not do enough for her and from day one, engaged with her and made her feel very welcome. That also applied to her family and friends. I was able to discuss her care and voice any concerns regarding her health.
Sadly,
my step mother passed away but the care and compassion shown to her, and to me, in her final hours could not be faulted. Thank you all very much for being there at that sad time.
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Review from David S (Son of Resident) published on 1 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as we walked into the building we felt there was a loving atmosphere we have continued to feel this and are so grateful.
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Review from Patricia L (Mother of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home provided a rare facility for my son, he is only fifty two, need I say more! The attitude of this home is to be generous with us as we are very hands on and encourage us to look after our son. The residents are looked after by caring staff who work hard. Atmosphere is strong in this building
and everyone is included. All in all us as parents are very happy.
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Review from David W (Son of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Mother Redcaps, in September 2013, after my sister and I realised that she could no longer live on her own. Understandably, mum was reluctant to give up the home where she had lived for almost 50 years, but she eventually adjusted to life at Mother Redcaps. She has a lovely room, with
superb views of the Liverpool Waterfront. The room contains furniture from her former home and is decorated with photos of family and friends. She has her own TV and telephone. All members of staff go out of their way to assist mum in every way possible, meaning that my sister and I can relax knowing that she is being well looked-after at all times. Her room is always clean and tidy, the meals she receives are consistently good and all her physical needs are met. The home keep in regular contact with mum's GP in order to monitor her medical condition. I would recommend the home to anyone looking for residential care.
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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Mother Redcaps Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Mother Redcaps Care Home is calculated as follows: ( (187 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.727
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mother Redcaps Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Induka

Induka Ghimire

Job Title: Home Manager Joined: 2023

Induka is our care home manager, with many years of experience.  Induka holds a manager’s surgery on alternate Wednesdays, please book in for this if you would like to meet with her.

Sasha

Sasha Jones

Job Title: Deputy Manager/Nurse Joined: 2016

Sasha holds two different roles! As well as being our deputy manager, she also works two shifts a week as one of our kind and caring nurses. After a busy day at work, she loves to spend time with her son.

Debby

Debby Ffoulkes

Job Title: Administrator Joined: 2010

Debby is based in the foyer to give you a warm welcome to Mother Redcaps! Outside of work, she enjoys attending lively Sunday services at her church in Liverpool.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mother Redcaps Care Home to verify any information. View our terms and conditions. Mother Redcaps Care Home has an Enhanced Service - more info.