Mother Redcaps Care Home

Lincoln Drive, Wallasey CH45 7PL
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9.7 56 Reviews
  • Mother Redcaps Care Home, Wallasey
Mother Redcaps Care Home is a purpose-built care facility specialising in nursing, residential and dementia residential care. The site has a fantastic view of the River Mersey and promenade and has been of historical significance to the local community for hundreds of years.

The home currently plans and administers care to the most vulnerable of adults with a varied range of abilities and dependence. There is a qualified nurse on duty 24 hours a day and a great team of senior and care staff that are dedicated to meeting the needs of your loved one.

There is a small garden area that looks directly onto the promenade and shore and is wheelchair accessible. This is particularly enjoyable in the summer during maritime events and various charity events that pass the home along the Mersey.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1070
  • Self-Funded Residential Dementia Care: from £1250
  • Self-Funded Nursing Care: from £1530
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1070
  • RESPITE Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Nursing Care: from £1530

These prices are only a guideline, please contact Mother Redcaps Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Induka Ghimire (Manager)

Local Authority / Social Services

Admission Criteria

  • Social services funded, NHS funded and privately funded service users welcome
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1990
  • Number of floors: 3

Room Information

  • Single Rooms (50)

Parking

  • Free parking on site

Mother Redcaps Care Home Reviews (56)

9.7

Mother Redcaps Care Home has a Review Score of 9.7 (9.727) out of 10, based on 21 reviews in the last 2 years.
Over all time Mother Redcaps Care Home has 56 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mother Redcaps Care Home
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Total of 56, showing 21-40
Review from Brendan S (Resident) published on 17 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant, staff are excellent, nice views. Nothing is too much trouble. Good food and service.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Mother Redcaps.

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Review from M C (Son of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly atmosphere. Great staff, always happy to help.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Thank you for your lovely feedback, I will ensure this is passed onto the team at Mother Redcaps.

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Review from T S (Daughter of Resident) published on 14 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother, who has only been in the care home for a short time, I have seen a great difference in my mum's mental health and well being from when she came to you, she is so much happier, content and well cared for.
This has helped ease our minds, knowing that Mum is getting excellent care, attention
and safe in your care home.
A massive thank you to all of your dedicated staff, who are giving excellent care and comfort to my mum.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is passed onto the team at Mother Redcaps.

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Review from M R (Respite Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good experience overall and very caring staff who do their best to cater for the needs of residents. Friendly place with fine views overlooking the River Mersey and the city centre of Liverpool. Recommended.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is passed to the team at Mother Redcaps.

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Review from J C (Son of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing welcome for my mum. Staff have been great and very helpful. They are always telling us that if we need anything, to let them know.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback. I will ensure this is shared with the team at Mother Redcaps.

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Review from Mark W (Son of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother moved into Mother Redcaps she has improved in every way by 100%. She is stronger, happier, more confident, eating more, more talkative, and looks younger and stronger. The staff are brilliant, friendly and extremely helpful. They talk to her like friends using her first name. She is
even laughing which I never thought I would see again. I would recommend Mother Redcaps to everyone.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

Many thanks for your lovely feedback and kind words. I will ensure this is passed onto the team at Mother Redcaps.

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Review from Lorraine L (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was moved here following a hip operation and he was not well. The care received from all the staff and nurses on duty could not be faulted. We lost him at the end of June but even in his last days, he was treated with care and dignity. Thank you to all at Mother Redcaps Care Home you made
a distressing time bearable.
Reply from Joanne Willis, People Partner at Mother Redcaps Care Home

We are very sorry to hear of the loss of your father, our thoughts are with you. I would like to thank you for taking the time to review the services provided by Mother Redcaps Care Home and for your lovely feedback. This will be shared with the team.

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Review from Helen R (Daughter of Resident) published on 1 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's a lovely clean home and the manager is very professional. Mum was moved here from another home and has settled in well. The only problem is that her t.v is on the blink, as this is her only entertainment it's making her unhappy. We have asked the home to please fix the tv, to no avail. The home
has a resident handyman and I believe the problem has been brought to his attention, however, no joy as tv is still going on and off all the time.
Reply from Joanne Willis, HR Officer at Mother Redcaps Care Home

Hello, many thanks for your comments and your feedback. I will ensure this is passed onto the manager to try and resolve the problem.

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Review from Robert H (Resident) published on 17 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff and always willing to help.
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Review from S B (Sister of Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister settled into Redcaps after moving from another home. We are all so pleased she is now somewhere we believe she will be cared for with compassion, and believe she is now in her final home. We go for walks each Sunday, and since she has been at Mother Redcaps, we phone from outside and are able
to speak to her and she is kindly brought to the widow so we can also see her when talking. We were given the home email address and have received emails regarding everything in the home. It is fascinating how much time and effort Mother Redcaps puts into making life so "norma;" for the residents.
Reply from Joanne Willis, HR Manager at Mother Redcaps Care Home

Many thanks for your lovely feedback. I am very pleased to hear your sister has settled in well at Mother Redcaps. I will ensure this is passed onto the team.

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Review from R H (Sister of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister entered Mother Redcaps 24/02/2020. On the same day, one of the staff took time to paint her fingernails! This was an indication of the high standard of personal care that she has continued to receive. The staff have gone out of their way to keep her happy and well looked after. An atmosphere
of friendliness and efficiency pervades at Mother Redcaps. The staff have also been alert in assessing my sister's medical needs. They have acted quickly and referred her to doctors or hospital for medical advice. The nurse in charge has always been opened and detailed in reporting to me any information whether negative or positive. As I live 200 miles away, I have very much appreciated this feedback when I have phoned. Credit must be given to the staff of Mother Redcaps for their high standard of care and professionalism.
Reply from Joanne Willis, HR Manager at Mother Redcaps Care Home

Thank you for your lovely words. I will pass these onto the team at Mother Redcaps.

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Review from R H (Resident) published on 13 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home.
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Review from J I (Resident) published on 13 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like being here. I get help and care.
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Review from R C (Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living at Mother Redcaps.
I am very happy.
The staff are very good.
I enjoy watching the boat on the river.
Reply from Stephen Fairley, Registered Manager at Mother Redcaps Care Home

Thank you for your nice comments, I will pass your compliments onto our caring staff.

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Review from L C (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, happy, tidy, helpful, pleasant and nothing is too much trouble. There's fresh food every day and caring staff that keep me up to date about my mum's progress. I can sleep at night knowing my mum is being cared for 24 hours a day. My mum says she likes the care home and has been here for 2 years
and 5 months.
Reply from Joanne Willis, HR Officer at Mother Redcaps Care Home

Many thanks for your lovely words, they will be passed onto the team at Mother Redcaps.

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Review from Allen R (Son of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother receives I'm happy with. The staff are very caring. Meals are always nice.
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Review from Pauline C (Daughter of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother became a resident in September this year and right from day one I knew she would feel at home.
My mum has dementia and has trouble with her mobility but the staff always make sure that she is included in all activities. They have looked after her brilliantly and inform me that she joins
in and has other residents laughing. I cannot praise the staff highly enough including the management team. Thank you for all your help and support and for making my mum feel like one of the family.
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Review from Wendy M (Daughter of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for four months. She settled in quickly and is very happy. She prefers Mother Red Cap to her previous care home. We have experienced a better standard of care which we feel she did not receive in the other care home. She is safe and cannot get out. She is clean, smartly dressed
with her clothes changed daily. Staff spend time chatting to residents, some even then it is their breaks. The friendly family atmosphere makes her daily life all we could wish for. Mum enjoys the regular trips out and the activities organised such as music sessions. Our only regret is not choosing Mother Redcaps in the first place.
Reply from Joanne Willis, HR Officer at Mother Redcaps Care Home

Thank you for the lovely comments, we will pass them on.

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Review from Edwina J (Daughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just transferred from another home. We had some worries about moving her but the move was completely stress-free. We are delighted with the staff and care of my mother who appears more alert and conscious of her surroundings.
Reply from Stephen Fairley, Registered Manager at Mother Redcaps Care Home

Thank you for your kind words, and we are glad that you are happy that the transfer went well and your mother has settled in quickly.

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Review from Agnes G (Sister of Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is given the highest standards of care by staff that are friendly, courteous and professional. I am happy in the knowledge that she is well taken care of within this environment.
Reply from Stephen Fairley, Registered Manager at Mother Redcaps Care Home

Thank you for your kind comments, I will pass these on to our staff.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Mother Redcaps Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Mother Redcaps Care Home is calculated as follows: ( (187 Excellents x 5) + (56 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 249 Ratings = 4.727
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mother Redcaps Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jan 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Induka

Induka Ghimire

Job Title: Home Manager Joined: 2023

Induka is our care home manager, with many years of experience.  Induka holds a manager’s surgery on alternate Wednesdays, please book in for this if you would like to meet with her.

Sasha

Sasha Jones

Job Title: Deputy Manager/Nurse Joined: 2016

Sasha holds two different roles! As well as being our deputy manager, she also works two shifts a week as one of our kind and caring nurses. After a busy day at work, she loves to spend time with her son.

Debby

Debby Ffoulkes

Job Title: Administrator Joined: 2010

Debby is based in the foyer to give you a warm welcome to Mother Redcaps! Outside of work, she enjoys attending lively Sunday services at her church in Liverpool.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mother Redcaps Care Home to verify any information. View our terms and conditions. Mother Redcaps Care Home has an Enhanced Service - more info.