Brandreth Lodge Care Home

Stoney Lane, Parbold, Wigan WN8 7AF

Choosing a residential or nursing home for someone you love is a daunting task. If you are looking for a homely atmosphere in a lovely setting, complete with squirrels and pheasants who visit frequently, then Brandeth Lodge could be the right choice.

Staff care for each resident with respect; aware that every person is different and has their own preferences and needs.

Fresh, home-made meals are made for different tastes and requirements. Brandreth Lodge Care Home pride themselves on the fact that they do their best to make sure that every person feels safe, supported and cared for properly. They have nursing staff at the home 24-hours a day and can cater for both residential and nursing care needs.

Respite care is also available. They have 24 beds including large double rooms if required.

Owner: M D S Healthcare (Care Homes) Ltd

Person in charge: Jess Gill (Registered Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Admission Information: Assessment/Referral. Ages 40+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Malay

Single Rooms: 24

Rooms with ensuite WC: 2

Latest Care Quality Commission* Report on Brandreth Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.2 (maximum of 10) for Brandreth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Brandreth Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.069 for Brandreth Lodge Care Home is calculated as follows: ( (33 Excellents x 5) + (23 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 72 Ratings = 4.069

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.125 Points relating to the number of positive Reviews for Brandreth Lodge Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4.8 Target = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.2 Brandreth Lodge Care Home has a Review Score of 8.2 (8.194) from 6 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brandreth Lodge Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Brandreth Lodge Care Home

  • Friend of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

Very pleased with the changes at Brandreth. Home smells better and looks cleaner and tidier. Everyone is so welcoming on your arrival and departure. I have no concerns about my mother’s care and can settle knowing she’s getting good care which is something I haven’t been able to do for a very long time.

How likely would you be to recommend Brandreth Lodge Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

All staff are friendly, efficient and caring.
Good food consistently.
Hygiene is excellent. Well furnished and comfortable rooms. Regular activities and entertainment. Grounds tidy and outdoor seating. Safe and secure.

How likely would you be to recommend Brandreth Lodge Care Home? Extremely Likely

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Average Rating:   5 out of 5

Jessica, Manager at Brandreth Lodge Care Home responded to this review on 05 Jan 2018:

Thank you for your kind words. Regards Jessica.

I am very pleased with the home. The staff are very caring and the food is excellent. Improvements are being made all the time and I feel very confident about the future.
Naturally, there are always problems cropping up - but they are always dealt with efficiently.

How likely would you be to recommend Brandreth Lodge Care Home? Likely

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Average Rating:   4.5 out of 5

The staff are very professional and caring but the home is not suitable for residential care and should only be for nursing care.
Unfortunately it does not have the facilities to stimulate early dementia and poor sighted residents as not a lot of activities to keep their mind active and them mobile.
The manager also over promised and under delivered. Be realistic with your residents and their families about facilities and resources.

How likely would you be to recommend Brandreth Lodge Care Home? Unlikely

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Average Rating:   2.1 out of 5

My father has been a resident in this home for four years.
He has a comfortable room and his care needs are well met by a friendly and supportive staff.
The catering facilities are good with the majority of food being prepared by an excellent cook.
A variety of activities are arranged to encourage residents to socialise.
Some of the rooms are in need of redecorating though it is recognised new owners are slowly making positive improvements.

How likely would you be to recommend Brandreth Lodge Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

Rachel Wickenden, Operations Manager at Brandreth Lodge Care Home responded to this review on 12 May 2017:

Thank you for your review of Brandreth Lodge, We are really pleased your father is settled at the home. The new owners are continuing to redecorate and complete the home to a very high standard. Any suggestions on how to improve are always very welcome.

Very pleasant environment in a good setting of Parbold. A very warming feel to the home and friendliness of staff was excellent. The manager was extremely helpful and supportive and took great pride and affection towards providing excellent care.

How likely would you be to recommend Brandreth Lodge Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.2 out of 5

Rachel Wickenden, Operations Manager at Brandreth Lodge Care Home responded to this review on 08 May 2017:

Thank you very much, we are so glad you felt welcome at the home. If there is anything we can do to support you please let us know.

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