Brandreth Lodge Care Home

Stoney Lane, Parbold, Wigan WN8 7AF

Brandreth Lodge Care Home, Wigan, Lancashire
Brandreth Lodge Care Home, Wigan, Lancashire
Brandreth Lodge Care Home, Wigan, Lancashire

Choosing a residential or nursing home for someone you love is a daunting task. If you are looking for a homely atmosphere in a lovely setting, complete with squirrels and pheasants who visit frequently, then Brandeth Lodge could be the right choice.

Staff care for each resident with respect; aware that every person is different and has their own preferences and needs.

Fresh, home-made meals are made for different tastes and requirements. Brandreth Lodge Care Home pride themselves on the fact that they do their best to make sure that every person feels safe, supported and cared for properly. They have nursing staff at the home 24-hours a day and can cater for both residential and nursing care needs.

Respite care is also available. They have 24 beds including large double rooms if required.

Owner: M D S Healthcare (Care Homes) Ltd

Person in charge: Rachel Wickenden (Registered Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Old Age

Admission Information: Assessment/Referral. Ages 40+.

Languages Spoken by Staff (other than English): Spanish; Castilian, Malay

Single Rooms: 24

Rooms with ensuite WC: 2

Latest Care Quality Commission* Report on Brandreth Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7 Brandreth Lodge Care Home has a Review Score of 7 (7.028)

The Review Score of 7 (maximum of 10) for Brandreth Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.4 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Brandreth Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.361 for Brandreth Lodge Care Home is calculated as follows: ( (5 Excellents x 5) + (15 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 36 Ratings = 3.361

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.667 Points relating to the number of positive Reviews for Brandreth Lodge Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4.8 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    2
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brandreth Lodge Care Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Brandreth Lodge Care Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1

The staff are very professional and caring but the home is not suitable for residential care and should only be for nursing care.
Unfortunately it does not have the facilities to stimulate early dementia and poor sighted residents as not a lot of activities to keep their mind active and them mobile.
The manager also over promised and under delivered. Be realistic with your residents and their families about facilities and resources.

How likely would you be to recommend Brandreth Lodge Care Home? Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Satisfactory

Facilities: Very Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Poor

Food & Drink: Satisfactory

Staff: Good

Activities: Very Poor

Management: Very Poor

Safety / Security: Very Poor

Rooms: Satisfactory

Value for Money: Very Poor

My father has been a resident in this home for four years.
He has a comfortable room and his care needs are well met by a friendly and supportive staff.
The catering facilities are good with the majority of food being prepared by an excellent cook.
A variety of activities are arranged to encourage residents to socialise.
Some of the rooms are in need of redecorating though it is recognised new owners are slowly making positive improvements.

How likely would you be to recommend Brandreth Lodge Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Rachel Wickenden, Operations Manager at Brandreth Lodge Care Home responded to this review on 12 May 2017:

Thank you for your review of Brandreth Lodge, We are really pleased your father is settled at the home. The new owners are continuing to redecorate and complete the home to a very high standard. Any suggestions on how to improve are always very welcome.

Very pleasant environment in a good setting of Parbold. A very warming feel to the home and friendliness of staff was excellent. The manager was extremely helpful and supportive and took great pride and affection towards providing excellent care.

How likely would you be to recommend Brandreth Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Rachel Wickenden, Operations Manager at Brandreth Lodge Care Home responded to this review on 08 May 2017:

Thank you very much, we are so glad you felt welcome at the home. If there is anything we can do to support you please let us know.

Submit a Review for Brandreth Lodge Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Brandreth Lodge Care Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brandreth Lodge Care Home