Euxton Park Care Home

Wigan Road, Euxton, Chorley PR7 6DY

Euxton Park Care Home is set in its own grounds and within easy reach of both Chorley and Leyland. The home is convenient to local shops, transport links and other amenities.

The service provides residential care for people who need support with everyday activities such as washing, dressing or eating.

Nursing care is also available at the home for people who live with more complex medical needs.

Fresh produce is offered in meals with special diets catered for.

With a dedicated activities coordinator in place, you will be rest assured that there will always be activities taking place in and out of the home for residents to enjoy.

Group: Four Seasons Health Care

Person in charge: Debra Banks (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Polish, Thai

Single Rooms: 63

Rooms with ensuite WC: 16

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Euxton Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.3 (maximum of 10) for Euxton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Euxton Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.204 for Euxton Park Care Home is calculated as follows: ( (47 Excellents x 5) + (36 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 103 Ratings = 4.204

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.079 Points relating to the number of positive Reviews for Euxton Park Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.6 Target = 0.079

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.3 Euxton Park Care Home has a Review Score of 7.3 (7.283) from 9 Reviews


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Euxton Park Care Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Euxton Park Care Home

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

My mother-in-law was cared for with the utmost dignity and compassion during the last 2 weeks of her life which she spent in Euxton Park. The home is beautifully clean and welcoming. Her daughters and son want me to add that they were so impressed with the caring staff who couldn't do enough. Thank you so much for your help at this sad time. No hesitation in recommending Euxton Park for anyone looking for superb care for their loved ones

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

Ronnie Cavanagh, Marketing at Euxton Park Care Home responded to this review on 02 May 2018:

Thank you, Susan, for your lovely comments about your recent experience at Euxton Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Thank you once again.

My friend spent her last days at Euxton Park Care Home and the care she had was second to none. The girls were courteous and attentive, popping in as they passed her room with a smile and pleasant greeting. My friend was a devout Christian and the staff would read to her from the bible when she was unable to do this herself. To the day she died even though she was not conscious in the later stages. After she passed away the staff were still concerned enough to ensure her beloved belongings were properly dealt with. Many thanks for your care.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

My Mother-in-law has been in this care home for August 2016. The food is horrendous. It's all tinned or packet rubbish. She lives on cold toast, jacket potatoes and chips. We try and take her good, healthy, fresh food a few times a week to help her out.
The carers are lovely, friendly and helpful. The managers aren't great. It's very clean.
She also doesn't get regular showers which isn't good enough.

How likely would you be to recommend Euxton Park Care Home? Neither Unlikely or Likely

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Average Rating:   2.9 out of 5

Debra Banks, Home Manager at Euxton Park Care Home responded to this review on 01 Feb 2017:

Dear Julie,

Thank you for your review. We appreciate any feedback on our services so we can identify areas which we can improve.
I am sorry that your experience with us has not been the best and please rest assured that I will be looking into this as priority.
I would appreciate an opportunity to discuss your concerns further if you wish to contact me.

Debra Banks
Home Manager

My wife has been a resident here since 2009. Her experience here has been good throughout. She has an excellent relationship with all carers and senior staff and the present regime is the best we have experienced. Improvements are making the home more welcoming and comfortable and we are generally happy with how things are progressing.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

By and large, the staff at the home are friendly and efficient. At times, meals can be a little disappointing given the cost of the facility to residents.
I feel that the well-being of residents of residents could be greatly enhanced by one to one visits from non-care based staff.

How likely would you be to recommend Euxton Park Care Home? Neither Unlikely or Likely

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Average Rating:   3.3 out of 5

Until I came here from hospital on 30th October, I had no idea of this type of care home. Since being here, I have 98% decided to stay here because of mainly the unit manager and all the staff.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

My mum was made to feel very welcome and encouraged to bring her own possessions and furniture to personalise her room and to help her to feel at home and settled. She was always allowed to have her own bedding and curtains and she believed that she was in a hotel, rather than a care home. The staff were really caring and thoughtful to my mum, especially in her last days. This care and compassion extended to supporting the family during her end of life care and in the period afterwards. We were not rushed to clear out the room and they helped with this as well.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

My dad has been at Euxton Park for three and a half years and is currently very well well cared for in the home. I have faith in the present manager, who has made significant improvements since her appointment. She is very approachable and keen to move the home forward. Thank you to all members of staff for caring for my dad.

How likely would you be to recommend Euxton Park Care Home? Likely

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Average Rating:   4.8 out of 5

Sadly Mum needed a nursing home three years ago, I looked at six other homes before EUXTON PARK. It was an easy decision to make as EUXTON PARK was by far the best. From day one I knew I had made the right choice. Mum is well looked after by friendly caring staff. I want the best for Mum and that is definitely what she is getting.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

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