Euxton Park Care Home, Chorley, Lancashire
Euxton Park Care Home, Chorley, Lancashire
Euxton Park Care Home, Chorley, Lancashire

Euxton Park Care Home is within easy reach of both Chorley and Leyland and is on the main bus route. The railway station is less than half a mile and access to M6 and M61 motorway links is convenient.

This purpose built care home provides accommodation in single occupancy rooms, some of which are spacious enough for companions to share.

Euxton Park features TV lounges and a quiet sitting room in which residents can relax and socialise. All meals are served in one of the separate dining rooms. A good selection of traditional home cooking is available with daily choices being available. Special diets can be catered for.

The home is visited regularly by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged for residents.

The home provides a varied programme of activities.

Group: Four Seasons Health Care

Person in charge: Debra Banks (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 63 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Languages Spoken by Staff (other than English): Polish, Thai

Single Rooms: 63

Rooms with ensuite WC: 16

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Euxton Park Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

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Reviews

7.2 Euxton Park Care Home has a Review Score of 7.2 (7.208)

The Review Score of 7.2 (maximum of 10) for Euxton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Euxton Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.129 for Euxton Park Care Home is calculated as follows: ( (38 Excellents x 5) + (35 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 93 Ratings = 4.129

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.079 Points relating to the number of positive Reviews for Euxton Park Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.6 Target = 0.079

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    3
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Euxton Park Care Home?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Euxton Park Care Home

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • more

My friend spent her last days at Euxton Park Care Home and the care she had was second to none. The girls were courteous and attentive, popping in as they passed her room with a smile and pleasant greeting. My friend was a devout Christian and the staff would read to her from the bible when she was unable to do this herself. To the day she died even though she was not conscious in the later stages. After she passed away the staff were still concerned enough to ensure her beloved belongings were properly dealt with. Many thanks for your care.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

My Mother-in-law has been in this care home for August 2016. The food is horrendous. It's all tinned or packet rubbish. She lives on cold toast, jacket potatoes and chips. We try and take her good, healthy, fresh food a few times a week to help her out.
The carers are lovely, friendly and helpful. The managers aren't great. It's very clean.
She also doesn't get regular showers which isn't good enough.

How likely would you be to recommend Euxton Park Care Home? Neither Unlikely or Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Very Poor

Staff: Good

Activities: Poor

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Very Poor

Debra Banks, Home Manager at Euxton Park Care Home responded to this review on 01 Feb 2017:

Dear Julie,

Thank you for your review. We appreciate any feedback on our services so we can identify areas which we can improve.
I am sorry that your experience with us has not been the best and please rest assured that I will be looking into this as priority.
I would appreciate an opportunity to discuss your concerns further if you wish to contact me.

Debra Banks
Home Manager

My wife has been a resident here since 2009. Her experience here has been good throughout. She has an excellent relationship with all carers and senior staff and the present regime is the best we have experienced. Improvements are making the home more welcoming and comfortable and we are generally happy with how things are progressing.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

By and large, the staff at the home are friendly and efficient. At times, meals can be a little disappointing given the cost of the facility to residents.
I feel that the well-being of residents of residents could be greatly enhanced by one to one visits from non-care based staff.

How likely would you be to recommend Euxton Park Care Home? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Until I came here from hospital on 30th October, I had no idea of this type of care home. Since being here, I have 98% decided to stay here because of mainly the unit manager and all the staff.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum was made to feel very welcome and encouraged to bring her own possessions and furniture to personalise her room and to help her to feel at home and settled. She was always allowed to have her own bedding and curtains and she believed that she was in a hotel, rather than a care home. The staff were really caring and thoughtful to my mum, especially in her last days. This care and compassion extended to supporting the family during her end of life care and in the period afterwards. We were not rushed to clear out the room and they helped with this as well.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My dad has been at Euxton Park for three and a half years and is currently very well well cared for in the home. I have faith in the present manager, who has made significant improvements since her appointment. She is very approachable and keen to move the home forward. Thank you to all members of staff for caring for my dad.

How likely would you be to recommend Euxton Park Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sadly Mum needed a nursing home three years ago, I looked at six other homes before EUXTON PARK. It was an easy decision to make as EUXTON PARK was by far the best. From day one I knew I had made the right choice. Mum is well looked after by friendly caring staff. I want the best for Mum and that is definitely what she is getting.

How likely would you be to recommend Euxton Park Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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