Freckleton Lodge

103 Preston Old Road, Freckleton, Preston PR4 1HD

Situated in the heart of the picturesque village of Freckleton, Freckleton Lodge dementia care home benefits from 28 en-suite rooms, multiple lounge and seating areas and secure private gardens. There is a large dining facility and a comprehensive menu to suit everyone's requirements, including residents with special dietary requirements.

Freckleton Lodge is a family owned and operated service with a full compliment of DBS cleared and highly skilled staff. The home is proud to say that it has a CQC rating of overall 'Good' and is constantly improving its approach to the care and support that it delivers.

The ethos is to plan and deliver a truly person centred support experience by taking guidance from residents. Freckleton Lodge feel it is their job to support residents to live their lives with dignity, fulfilment and respect and ensure this is done in a safe, transparent manner.

Owner: Karma Health Ltd

Person in charge: Janie Hayes (Registered manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Admission Information: Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 28

Weekly Charges Guide: Personal Care Single £600 – £650 (These prices are only a guideline, please contact Freckleton Lodge to find out the exact price for your requirements.)

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Ground Floor Accommodation only • Gardens for residents • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome to the home at any time and visitors need not agree an appointment to visit loved ones or to make enquiries.

Although the home does not restrict visiting times, the management team asks visitors to observe the importance of meal times which are generally between 8-9 am, 12-1:30 pm and 4-5 pm. However if these times cannot be avoided, the home and its team will do their best to accommodate the needs of all and any visitors.

Parking:

Freckleton lodge benefits from being situated in its own grounds and has ample off road parking available.

Latest Care Quality Commission* Report on Freckleton Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.9 (maximum of 10) for Freckleton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Freckleton Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.873 for Freckleton Lodge is calculated as follows: ( (208 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 237 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Freckleton Lodge is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 17 Reviews ÷ 5.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Freckleton Lodge has a Review Score of 9.9 (9.873) from 20 Reviews


Average Ratings

  • Excellent
    19
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Freckleton Lodge?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Freckleton Lodge

  • Daughter of Resident/Service User
    6
  • Granddaughter of Resident/Service User
    3
  • Niece of Resident/Service User
    3
  • Grandson of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • more

Having had my Aunt residing since Feb 2017 I have found this home to be welcoming to all residents and visitors alike. The staff treat the residents with great caring plus their attention to their every need is always carried out well with both affection and efficiency.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

So happy with the care my grandma receives, always feels very homely. Events are fantastic. Grandma is always happy, always feel welcome when visiting with my daughter.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

My brother has dementia and l am very pleased that he is being looked after by Freckleton Lodge, the staff are so friendly. They are always smiling and include all residents in a very caring manner. The home is always adding new things to stimulate the residents and frequently have people coming in to entertain them. The staff also arrange outings and walks. My brother seems very happy and they always make him laugh. This is a great place to stay

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

The home is friendly and welcoming. Residents move around between the beautifully decorated lounges and there is a feeling of freedom and friendliness throughout. The staff are always available and encouraging.
My aunt is very happy staying in Freckleton Lodge. She loves being free to go out into the garden in the warm weather and enjoys all the activities that are arranged. The live music and outings are so stimulating. I can phone up and speak to her at any time and staff always find time to fetch her to the phone.
Freckleton Lodge provides the sort of environment that I would hope will be available to me, if I ever need to go into care.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

My aunt has been in Freckleton Lodge for 10 months. She is extremely happy and in her own words says the staff are lovely. Her room is cosy and the main rooms are beautifully decorated and stimulating. Recently a quiet reading area has been created and a few hens and tortoises introduced for the guests to help care for. I have lost track of all the activities and parties. There is a live band every week which involves singing and dancing. There has been a Halloween party, a switching on of the Christmas lights party and that's before we get to the main Christmas events! I think my auntie has done more varied activities in the home than she has done for years. Playing musical instruments and drawing. But all that would be of little value if the care was not up to standard. The care she receives is excellent. Staff take the time to sit with her when she gets a bit weepy and they are all so cheery and positive. I can feel confident that she is happy, safe and treated with dignity.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

My mum has lived at Freckleton Lodge for 2 years now and from the moment she arrived, the team of caring dedicated staff have made her feel at home. She is calm, settled and loved. She is made to feel part of a big family all living in a lovely warm and friendly home. The care she receives is amazing and I love being able to watch her dancing and singing with the artists who visit weekly. Mum loves going out on day trips and was so happy to see the fireworks and illuminations. They have given mum a new lease of life and I cannot thank them enough. I look forward to visiting mum the staff also make me feel like I've come home when I go. One day when the time comes I will live there too.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

The is an amazing care home! My Aunty is very happy here. There are so many lovely activities for the residents to enjoy. The staff are so caring, attentive and happy, the home vibrates with their cheerfulness. Often videos are published on Facebook so although I live in Spain I can often see what Aunty is getting up to and to see her happy and smiling.
Visitors are always made welcome and making a phone call to a resident is equally encouraged.
If I ever had to stay in a care home in my twilight years, Freckleton Lodge is the place I would choose!

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.8 out of 5

Very friendly welcoming to friends and family. Excellent level of care, good activities. Great family involvement.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.7 out of 5

My Man has dementia. The staff at Freckleton Lodge are not like staff, they are like a family with the residents. They are always so positive, dedicated an enthusiastic. There are always activities and events taking place involving all the residents and their families. I can't praise them enough. I am so relieved to know my nan is in a great place with fantastic, caring and understanding staff. I can't praise them enough.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

A very happy home that's clean and no smell.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

Brilliant staff. Take excellent care of my nana. Always keep her entertained and happy, reassuring to know she's in such good hands.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.6 out of 5

The facilities, staff and activities are outstanding. I am simply in awe of the constant professionalism and care given by the staff.
The drive for happiness and dignity of the residents is unparalleled for a care home. I am delighted and assured by the care given to my mother.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

This home is so inviting and you are welcomed as soon as you ring the bell. The staff are so caring and there are no favourite residents all are treated the same. Everyone is so happy. Frequent entertainment is always on the agenda. I cannot find one wrong word to say about this home.
If there is a problem one word to the manageress and it's sorted. I would give this home 5 stars.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

In my experience, I would say how kind everyone is by the welcome and care.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

My Grandma has been at Freckleton Lodge for about 8 months and I am simply amazed at the level of care continuously demonstrated. The aesthetics of the interior is bright, clean and fresh with lots of stimuli – and different rooms for the residents to rest in or enjoy activities. The activities arranged are fantastic with regular music, dancing and live entertainment. But above all – and the icing on the cake – are the staff. Not just one or two - all of them are the most wonderful caring, happy people you could ever wish for looking after your relatives. They are utterly professional, always showing dignity to the residents but at the same time are fun and seem to love their jobs.

I can only hope - that if I ever need to be placed in a care home - I am put here – with the same staff, care and stimulus as is available today.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother has been a resident since January 2016, she was admitted from hospital and had been very poorly. The care she received from Freckleton Lodge meant that she improved from day one. She is very happy and settled. From my point of view it feels like a home from home when I visit, the staff are always friendly and nothing is too much trouble. I would recommend to anyone.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

My mother is very happy here and we (myself and my sister) are happy that she is here too. Every time we visit, you can feel the love and the care the staff give to everyone. Everything is done to make sure no one is left out, and feeling lonely.
The management and staff are wonderful.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

The care home is by far the best I have come across. Staff are warm and caring and have helped my mum to recover significantly over a few weeks. The rooms are ideal with small en-suite, the overall persona is friendly and welcoming. There are plenty of planned fun social events which aids recovery. My mum loves being there and the family are glad she has settled in so smoothly. It should be used as an example to many other care homes to bring up the standards that are sadly lacking in the vast majority.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.9 out of 5

My mum describes Freckleton Lodge as a " marvellous place" . She is extremely happy here. From the moment you enter you get a warm friendly, caring vibe. The staff are excellent and really care, adding little touches like putting a Christmas tree and advent calendar in everyone's room . They provide a wide selection of activities . It's such a relief to know my mum is so well cared for.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   5 out of 5

First visit to visit my sister and on arrival we were met with friendly staff who did not know we were visiting. There were five members of the family visiting at the same time. We all were offered refreshments and taken to a beautiful garden, other residents were sat out with sun hats provided for the older people.
Amazingly decorated communal facilities, bedroom tastefully furnished, had a warm welcoming chat with staff re my sisters health and needs. The home was spotless and very tidy. Good choice of food for residents.

Many thanks and well done to all the staff.

How likely would you be to recommend Freckleton Lodge? Extremely Likely

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Average Rating:   4.3 out of 5

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Awards / Recognitions

February 2018

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