Freckleton Lodge

So a huge THANK YOU

For the last 3 years, Mum has received the best care possible. Management and staff all treat her with respect and professionalism. They contact me if and when any problems arise, and are always easy to get hold of. The food is of high quality and plenty of choices. Always activities to suit each individual, and the activity coordinator goes out of her way to make each day enjoyable. Overall, I found that all the staff are excellent and that they make a great team.

Mum has been a resident for 2 years. She is very happy, safe and well looked after. The staff are kind, caring and friendly, and Mum is treated with respect, dignity and compassion. The management team are approachable, and the home is very well run. I am always kept informed of any issues/concerns. Mum's room and all the communal areas are always clean and spotless. There are plenty of activities which mum enjoys. There is a lovely, welcoming atmosphere and a great sense of community in the home. I have no hesitation in recommending Freckleton Lodge.

Mum is very happy in Freckleton Lodge. She receives excellent care. The staff are caring and professional, under a strong leadership team. The home keeps us informed of any changes in mum's condition and updates us of the outcomes. Mum enjoys the food, and it is lovely that Dad can have meals with her as well. Mum enjoys all the activities and is made to feel part of the Freckleton Lodge family.

The care and support the team provides to residents is fantastic. Given the range of residents' needs, they ensure each is catered for. They are constantly trying different activities and engagement ideas and clearly care. My dad has had a difficult year, but staff have had his best interests at heart all the time. I feel that I made the right choice when placing dad at the home, and I looked at a lot.

Overall, the care my mother gets is excellent.

All the staff are welcoming and friendly and always give you the time if you have any concerns or queries. We can't speak highly enough about the activities available for the residents to take part in. There's something for everyone, and the entertainers that come in are enjoyed by the residents and their families alike. All in all, the home comes across as a happy plave with lots of laughter.

Overall a great place. The entertainment and events manager is fabulous. I have had some issues and brought these up with management. They do get resolved only to slip back a while later.

Always attentive staff. Clean rooms. Always activities to take part in. Kept informed at all times, no trouble to phone up staff for any updates. Health concerns. Happy home for any residents to be at ease.

When I visited Mum on 6/1, she clearly had a UTI. Considering Mum's recent hospital stays, the manager ensured Dr visit same day after it had failed to be acted on previous day when reported by two carers.

I cannot recommend Freckleton lodge enough the care, kindness, dignity, warmth & safety afforded to my mum is outstanding in my view. The residents are always seen clean & tidy as are the facilities. I never thought I could trust a care home to care for my mum, but now I can. I would like to thank all the staff who make Freckleton lodge feel like a "home" and not just a care home . The staff are lovley always seen engaging with all residents, encouraging their individual personalities to be seen which is a pricesless quality.

My grandma was here for 4 years of excellent care throughout. Residents are always very happy, well fed and have lots of activities. The family is allowed to visit at any time. Grandma was here through the Covid pandemic and the staff were very good and handled it extremely well.

My Mum took a room at the Lodge at the end of December 2023. She has settled in wonderfully and always comments on how nice and caring the staff are towards her. I have always found the staff to be excellent and help in any way they can. It is such a joy to have Mum looked after so well.

After visiting many care homes I was fortunate to secure a place for my mum. She is in her twilight years with dementia so I had to feel confident she could be cared for in the same way that I had cared for her. I need not have worried! From the Manager at its helm and down through the team, everyone is polite, thoughtful, caring and conscientious. When visiting mum, the carers are knowledgeable about her and share information, good or bad which is so comforting. Menus on the wall show me what meals are served and the cleanliness is second to none. Our loved ones are entertained with professional singers etc and crafts are encouraged. Imagine my delight at seeing mum paint an Easter egg for the care home decoration. I feel truly supported in a way that I never imagined and am so grateful. Well done to all at the Lodge.

As I call very frequently to see my auntie, the staff are always very friendly and very kind towards the residents. I cannot find fault with any aspects of Freckleton Lodge. Staff are excellent.

I wish all care homes were like this. Thank you.

For me, this is the best dementia care home in the area by a distance. As soon as you walk in you can feel the happy atmosphere and the way the home is decorated stands it apart from others I’ve seen. The staff are fantastic and really care about each and every resident, and they go out of their way to ensure that their needs are met. There are lots of activities going on all year round and the imagination of the owners in terms of the variety of what they organise is fantastic.

Very caring and courteous staff. Always available to help and happy to do so. Loads of entertainment provided for the residents and family always welcome. Very clean and well presented with a safe and caring environment.

Freckleton Lodge is the most wonderful care home. They took such wonderful care of my mum who had Alzheimer's, they gave her over 2 years of care and love. My daughters have promised me if I need the care in the future, they will make sure I will live there as per my wishes. I can never thank them enough.

I have recommended this care home to friend and family for their loved ones.