Headroomgate

1 Oxford Road, St Anne's, Lytham St Annes FY8 2EA

Headroomgate is situated in a quiet residential area of St Annes approximately five minutes from St Annes Square. The home is conveniently located for the local shops and the promenade. The home provides care for just 19 older ladies and gentlemen. The home has a friendly and welcoming atmosphere.

The home has a large spacious lounge on the ground floor which is tastefully decorated with comfortable chairs and a large smart television. The home has a large dining room on the ground floor. This room has a beautiful large bay window from which the residents can relax and enjoy the views of the garden and watch the passers-by. Both rooms have an original fireplace and a feature coal effect fire which gives the room a traditional cosy feel.

The bedrooms are tastefully furnished and decorated to a high standard. All rooms are unique, some with wash basin facilities only, others with en-suite. All bedrooms have safety features including smoke detectors, 24-hour call systems and covered radiators. The home has both a shower and a bath, which are fitted with facilities to make them suitable for those residents with mobility difficulties. All bedrooms are easily accessible via the four-person passenger lift.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients. The menu is both wholesome and varied, providing a well-balanced diet.

There is a beautiful secure garden at the front of the home which provides a safe place for the residents to enjoy. There is also a secure decked area, furnished with table and chairs, where during the summer months, the residents can enjoy the sunshine and the breath-taking sea air. The timber decking can be easily accessed from the lounge, which allows the residents easy access to the garden area where they can enjoy a drink, socialise and play board games.

Owner: Headroomgate Ltd

Person in charge: Chilan Whitelegge (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Old Age, dementia, physical disablity. Ages 55+.

Languages Spoken by Staff (other than English): Thai

Single Rooms: 11

Shared Rooms: 4

Rooms with ensuite WC: 3

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

A car park is provided.

Latest Care Quality Commission* Report on Headroomgate: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.4 (maximum of 10) for Headroomgate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Headroomgate in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Headroomgate is calculated as follows: ( (78 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.632 Points relating to the number of positive Reviews for Headroomgate is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263 , then divided by 2 = 0.132

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.4 Headroomgate has a Review Score of 6.4 (6.424) from 8 Reviews


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Headroomgate?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Headroomgate

  • Resident / Service User
    4
  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1

My friend suffers from severe dementia and the carers at Headroomgate nursing home care for her very well. When I visit she is always clean and dressed nicely.

How likely would you be to recommend Headroomgate? Likely

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Average Rating:   3.9 out of 5

I came here and been nicely supported that it is as close to home from home. Pleasant and friendly.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   5 out of 5

I moved into the home recently and was apprehensive. I love it. I have settled and made a good friend. The staff are marvellous.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   4.8 out of 5

We have been made welcome. Staff are excellent, management are excellent, rooms clean and tidy, meals are great.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   5 out of 5

The activities are much improved now that we have a new activities chap, I love playing dominoes and cards with the other residents. I used to stay in my room but now I mix with other residents and staff as they are all friendly.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   5 out of 5

My mum has been a resident at Headroomgate nursing home for 16 months. My mum has severe Alzheimer's now and initially went into residential care after falling twice and breaking both hips. In my mums previous care home she caught a UTI twice, however in Headroomgate nursing home my mum has never had a UTI. The quality of care is excellent, the staff are caring, attentive and professional and the nurses are superb. The home is always friendly and welcoming and homely. I am very happy with the care my beloved mum receives there.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   4.6 out of 5

Headroomgate is an excellent care home. My mum, who has severe Alzheimer's disease has received the best of care from a professional and attentive staff team. This provides us with peace of mind that she is well looked after, comfortable and safe. The home is friendly and welcoming. The ratio of staff to residents is also good.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   5 out of 5

I would recommend this care home to others. Pleasant atmosphere, staff well trained, helpful and polite.

Management always available for help with family members for concerns and assistance. Management have an open door policy.

How likely would you be to recommend Headroomgate? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

1 Bed Vacancy

posted 24 May 2018

Please contact the home on tel 01253 724326 for details.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Headroomgate

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Headroomgate