The Glen Care Home

I try to join in with activities. I enjoy the entertainment and anything that breaks the day up. I am looked after very well and they always do their best for me. Very nice staff. Made lots of friends with other residents. They are all very nice.

My mother has lived at The Glen for the last three months, and my family and I have nothing but praise for all concerned, from the welcome I received when I came to do my initial look around until today. All staff are friendly, caring, professional and always look smart. The housekeepers never stop, and carers are always attentive. Your activity ladies are brilliant, with varying events and helping everyone to join in. A very big thank you for all the above.

Mum has been at The Glen for more than 5 years, and even with her dementia, which can make her very vocal and angry, staff can usually make her smile.

My mum is really well cared for at the Glen the home is always very clean. The environment is modern, bright and airy. Staff are friendly and welcoming. Some of the regular staff have know us for years and go the extra mile to ensure mum is comfortable and activity staff try really hard to engage residents and put on many different events and opportunities as they can.The staff are really responsive to mums health needs and are pro-active. They always involve us.

All the staff know us well and are always friendly welcoming and warm. Can discuss any concerns we have easily and they are always dealt with promptly. The staff know mum well and respond well to her needs. Food good and cleaning excellent. Mum's room always appears clean and tidy. Laundry much improved, no missing clothes and clothes ironed and hung up. Activity staff go over and beyond and create great events.

We chose glen care home for our dad as when we visited everyone was so welcoming and we were taken around by a member of staff who talked everything through about where dad would be and all the options they offered on a daily basis to incorporate his needs, we were very happy and dad got moved here and was greated by everyone with a big smile and they made his room accessible so they could tend to his every need, another member of staff was amazing and he gave her a big smile, albeit a very short stay sadly cannot give them enough praise and would recommend this care/nursing home to people 100%x Thanks xx

My husband had problems settling in but seems not to be too distressed now and I hope he settles.

I have nothing but praise for The Glen. My mum passed away peacefully on the 4th of November. She was treated with dignity and compassion. My son and I were with her and they saw to all needs. Thank you so much for looking after her, it was a pleasure to know you all.

The staff are very helpful and help Grandad and he has turned a corner since coming into the home.

My father is a resident at The Glen and he also compliments all the staff and management. The care my dad receives is impeccable and he is treated with utmost respect and dignity. I don't think I could have found anywhere nicer for my dad to be.

My experience is good but with my son being young it's hard for him to fit in so I feel that I should come more often.

Overall, I’m relieved about how safe and secure and settled my family member is.

Mum went into The Glen Care Home in May and has been doing well after her stroke. She really enjoyed joining in some of the many activities that The Glen does and was pleased with her achievements. The staff are friendly, helpful and really communicate with the residents and their families. It really is a happy environment, bright and cheerful.

Absolutely fabulous team of people, highly recommend.

Fantastic few years of service to my late father. He was always clean and well-presented when I visited. The building was always kept to a high standard and the staff were great with the residents and visitors.

My nana has been at the Glen Care Centre for over a year now. She has settled well due to the consistent attention and kindness of the staff. The care has been excellent, reacting quickly to her changes in health both mental and physical and helping her emotionally showing so much compassion! I am always kept informed and involved with her care and encouraged and welcomed to visit. The staff work above and beyond to provide varied activities even contributing their own time and money to 'do up' the gardens.

My husband needed to move from residential care to dementia nursing care. We visited The Glen Care Home and really liked it there, but we had to wait because the new wing had to have the go-ahead to open. But he was finally admitted; he has come on in leaps and bounds and looks happy. The staff are brilliant and caring and kind. We are always made welcome when visiting. I have no complaints at all. It’s just a lovely brilliant place. So glad that my husband is finally settled.

Dad needed to go into nursing care straight from hospital and the minute I walked into The Glen Care Home, I knew it was the right place. The building itself is lovely, bright, modern, one level, and spotlessly clean. What has really made it perfect has been the staff; the kindness, friendliness and complete professional expertise have been exemplary. My dad passed away a few weeks after arriving and he was cared for very beautifully. The staff did everything to make him comfortable and to make me feel at home. I can't thank them enough.

They dealt with Mum with such dignity and respect; they sat with me and cried with me... their love and kindness overwhelmed me... this home is the best! There are always activities to interest the residents and keep them occupied... it was a happy home-from-home for my mum and for me when I visited. I never had to worry or doubt her care! Anyone looking for a great dementia home - go and look around!

I am unable to answer all the options as I have only once, so far, visited our neighbour but was very impressed by the welcome at reception and the staff which brought an extra chair into the room. Everyone of the staff around the home seemed very happy in their work, plus our neighbour said he had found everyone very pleasant and attentive. I have visited people previously in other care homes and have been quite upset on leaving but not from The Glen Care Home. Thank you.