Broadway Nursing Home

26 Broadway, Blackpool FY4 2HE
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9.3 27 Reviews
  • Broadway Nursing Home, Blackpool
Broadway Nursing Home is situated in Blackpool in a residential area, close to a shopping centre.

It provides residential and nursing care for men and women with dementia, people aged over 65 and those requiring support with disabilities.

Highly-trained staff treat residents with respect, patience and
dignity.
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Care Provided by Broadway Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1078
  • Self-Funded Nursing Care: £900 – £1078

Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.

The price(s) shown are provided by the care home. Contact Broadway Nursing Home for full pricing details and T&Cs.

Contact Broadway Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Broadway Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Laurence-Gray (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2005

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (3)

Broadway Nursing Home Reviews (27)

9.3

Broadway Nursing Home has a Review Score of 9.3 (9.341) out of 10, based on 7 reviews in the last 2 years.
Over all time Broadway Nursing Home has 27 reviews.

Overall Experience
  • 21
  • 5
  • 0
  • 0
  • 1
Date Published
  • 27
  • 5
  • 5
  • 7
  • 20
Reviewer Connection to Broadway Nursing Home
  • 11
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 27, showing 21-27
Review from S S (Cousin of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, well-run, open, safe and nice staff. Building and decor could be improved. Management is approachable and receptive.
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing HomeThank you for taking the time to submit a review and for your lovely comments about the home. We have an annual investment plan in place to make improvements in our homes which the home will benefit from in due course. I will share your comments with the home.
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Review from June H (Friend of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, very helpful. Any questions are answered promptly. Lovely atmosphere.
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing HomeThank you for your lovely review. It is wonderful to hear how helpful the staff are and about the lovely atmosphere in the home. I will share your comments with the team.
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Review from C S (Daughter of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father was in this nursing home for 8 months. During that time he had 7 catheter retentions! Several injuries to his arms and was fed meat when he is a vegetarian.
My Father was bedbound, had dementia, and was catheterised. He had no stimulation whatsoever. He was never removed from his bedroom
to join in activities, have a shower, or taken out for walks. Where he is now they do all three as well as provide stimulation in his room.
During the winter the windows were always kept open and I often arrived to find my father extremely cold with a thin sheet covering him. We asked on numerous occasions for blankets that were never provided. We ended up buying our own. We also purchased one for another resident who was seen to be in the same predicament.
The food, cheap and not so cheerful, soups were packet variety.
The management and regional manager were extremely unprofessional in dealing with our concerns for the care of our Father’s health and mental well-being. Do not consider!
Reply from Lynn Billingham, Business Development Manager at Broadway Nursing HomeThank you for your review. During the time your father was in our home we fully investigated all the complaints and concerns you raised and, where appropriate, consulted with health professionals in the community, to help alleviate your concerns. We understand how difficult it is when a family makes the decision to put a loved one in a care home. Sadly, it is not always possible to meet everyone's expectations. We hope your father is happy in his new home.
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Review from Brian D (Resident) published on 19 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Single bedroom with all necessary facilities. Thoughtfully sited and pleasant outlook from the first-floor window over the back garden areas, free from bustle and noise. The staff are very caring, treating one as an individual person and not just a mere number. Also friendly to a degree that was unobtrusive.
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Review from May C (Daughter of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very happy with the care the staff have given my mum, especially at this hard time. I, unfortunately, have been unable to visit my mum as I live so far away but it is so nice to have photos and updates on Facebook. Keep up the good work, take care and stay safe, love to my mum.
Reply from Param Kaur, Marketing Executive at Broadway Nursing HomeThank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Broadway Care Home. We hope to continue to provide a positive experience for all our residents and their families at our home.
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Review from Bob S (Son of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is well looked after. The staff are brilliant, very friendly, knowledgeable and are good at keeping Facebook updated.
Reply from Param Kaur, Marketing Executive at Broadway Nursing HomeThank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Broadway Care Home. We hope to continue to provide a positive experience for all our residents and their families at our home.
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Review from Lesley P (Daughter-in-law of Resident) published on 28 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having only been here a week my mother in law reports that the environment is a lot quieter than her last residence which always seemed to have buzzers going off, this was a nuisance especially when your trying to have a conversation when visiting. The alarm call system is a lot more discrete and makes
for a pleasant environment. She reports that the food is lovely and plenty of it. Her room is clean and spacious with a big window and view of the garden. There are plenty of staff who are all very attentive and pleasant when we visit, we are offered drinks and seats when we visit. The garden is a lovely place which you can see from the lounge and the home and garden are maintained well, it is tastefully decorated with a homely atmosphere. The entertainment is great from what I hear. The parking is good for visitors and security is good too.
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Current Review Score: 9.3 (9.341)

Overview of Review Score

The Review Score of 9.3 (9.341) out of 10 for Broadway Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Broadway Nursing Home is calculated as follows: ( (64 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 81 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Broadway Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Claire

Claire Laurence-Gray

Job Title: Registered Manager Joined: 2025

Claire is the Home Manager who has several years of experience, oversees the day to day running of the home. Her main interest and experience are in managing successful care homes housing elderly and frail Residents. Claire is very experienced in care home management and is committed to providing a high-quality service.


She is ultimately responsible for the effective and professional running of the care home. Claire is always happy to allocate time to discuss any aspect of our Residents care or any problem they may be experiencing.


She is keen to work closely and in partnership with our Residents and their relatives, significant others, and any external agencies to benefit the Residents. Claire is a dynamic team leader and has an ongoing interest in her professional as well as the personal development of her staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broadway Nursing Home to verify any information. View our terms and conditions. Broadway Nursing Home has an Enhanced Service - more info.