Review from Jackie H (Daughter of Resident) published on 29 March 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I put my mum into Ernelesthorp in November 2021, for a week's respite care for myself. Mum had a lovely time, I needed the break. All the staff were excellent, very caring, very chatty. Made us both feel welcome, as soon as we arrived. Mum was able to have her own television in the room, which was excellent,
and a lovely young man set it up for us, which was a great help for me. When it was time to leave, all the staff wanted to keep Mum, which was lovely to hear. Mum's going again in April 2022, for a week. Mum said the food was very good, lots of choice. I found the home to be very clean, and no horrible smells, like you get in some, thank goodness. Mum and myself felt that she was safe, which is another good thing. The care was 24-hour which was also great. The staff are all excellent, some of the nicest I've come across. Thank you for reading my review. Bye for now.
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Review from Margaret B (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum has been a resident for nearly 6 years until her passing 10 days ago. The staff are all kind, caring and supportive of both my Mum and family. We could not ask for more. The home is very clean and smells lovely, and the staff work hard to keep it this way.
We know Mum was happy and this gave
us the reassurance that we had made the right choice when Mum needed 24-hour care.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
10 Feb 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is Ernelesthorp registered for?
Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ernelesthorp have?
There are 65 Single Rooms.
What are the Facilities & Services at Ernelesthorp?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Ernelesthorp to the centre of Doncaster?
3.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ernelesthorp to verify any information. View our terms and conditions. Ernelesthorp has an Basic Service - more info.