Flower Park Care Home

Rossington Street, Denaby Main, Doncaster DN12 4TA
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9.8 77 Reviews
  • Flower Park Care Home, Doncaster
Flower Park Care Home is located in Denaby Main and is convenient for shops, amenities, public transport and the A1 and M1 motorway links.

This purpose-built home provides specialised nursing and social care for frail and older people.

Accommodation at Flower Park is provided in single occupancy rooms, the majority of which are with en-suite facilities.

Flower Park is home to 41 residents and has two units. The ground floor is home to 16 residents requiring residential, respite and social care. The first floor is home to 24 residents, respite and palliative care.

The home is tastefully decorated and provides a variety of facilities including TV lounges, dining spaces, hairdressing salon and disabled bathroom facilities. The home has a lawned garden to the rear overlooking the local parkland beyond where residents can socialise and relax.

The home provides a varied diet of home cooked food, prepared fresh each day. Residents are consulted regularly via the home's quality of life system and resident meetings for menu planning. Specialist diets can be catered for including altered texture diets and fluids, allergies and religious requirements.

The home employs a team of senior Care assistants , care assistants and support staff that are highly trained and dedicated. The staff team is devoted to providing the highest quality of individualised care to all residents. Please see the home's staff profiles for more information.

Complementary therapies can be arranged for residents and regular visits are made by a qualified chiropodist and hair stylist.

The home employs a dedicated activities coordinator that provides a varied programme of activities and the home hosts a variety of events throughout the year. To find out what staff and residents have been up to please see the home's news page.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1080 – £1200
  • Self-Funded Residential Dementia Care: £1080 – £1200
  • RESPITE Self-Funded Residential Care: £1080 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1080 – £1200

These prices are only a guideline, please contact Flower Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Clark (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS, Local Authority and Private Residents
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1995
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (26)

Visiting

  • Open Visiting

Parking

  • Free Parking on site

Flower Park Care Home Reviews (77)

Total of 77, showing 21-40
9.8

Flower Park Care Home has a Review Score of 9.8 (9.787) out of 10, based on 21 reviews in the last 2 years. Over all time Flower Park Care Home has 77 reviews.

Overall Experience

  • 54
  • 20
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Date Published

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Review from Rhona W (Friend of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly, clean and all the staff actually speak to you when you visit and this is a refreshing change for a happy place. Family happy and settled and they always make you feel welcome and offer you a drink whilst visiting. I am so happy they are settled and it is comforting to know that
they are very well looked after.

Reply from Joanne Clark, Manager at Flower Park Care Home

Your feedback is highly valued, your insights help our continuous improvements.

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Review from Paula C (Daughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this wonderful place that hasn't already been said? We were more than happy with the care our mum had in Flower Park Care Home over the last 2 years. The staff were so considerate and always went the extra mile. The entertainment that was put on was truly amazing, Mum always enjoyed
it. It's clean, friendly and most of all the care and effort that was put in by the staff is 2nd to none. We thank you all from the bottom of our hearts and we hope you enjoy the garden furniture that we have so humbly donated. Regards to you all.

Reply from Thomas Ogden, Head of Development and Engagement at Flower Park Care Home

Thank you we really appreciate your kind words. We will pass this on to our incredible team at Flower Park. Our activities coordinator sure knows how to put on amazing events for the residents and we are so happy your mum enjoyed them. Take care and hope to see you soon.

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Review from L R (Niece of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit Flower Park Care Home regularly and have for the past few years and always find the care home clean and tidy.
All staff are polite caring and friendly, if we have any concerns we can approach staff.
Very friendly environment.

Reply from Thomas Ogden, Head of Development and Engagement at Flower Park Care Home

Thank you for your lovely comments about Flower Park. We certainly have a fantastic, approachable team at this service and we are so pleased you know if you need anything you can approach anyone. We will share your comments with the team! Thank you.

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Review from S R (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very difficult decision when dad moved into Flower Park Care Home but his care has been first class. The interaction with the staff is amazing. All the entertainment is just brilliant. No issues since he moved in. So a massive thank you to you all for your cure and all that you do for my dad.

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Review from J C (Wife of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care and attention are given to my husband in Flower Park. Also, the courtesy and respect to us when we visit.

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Review from J H (Daughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly, helpful and nothing is too much trouble. Whenever we are wanting to have a chat they really do make time for us, very patient. The home always looks lovely and clean.

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Review from Shelley W (Daughter of Resident) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that mum is in good hands, all the staff are fantastic and are like my second family. I appreciate everything they do for mum and I couldn’t wish for better care for her. Every time I see mum she’s happy, clean and well-fed, she's built up really great relationships with all the carers.

Reply from Dorota Piechowiak, Manager at Flower Park Care Home

Thank you so much for this feedback that is very motivating for all staff especially in these difficult times. We would like to be outstanding in what we do. Thank you again from all the staff and Flower Park.

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Review from Graham H (Brother of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister had been in Flower Park Care Home for the past few years and has been well taken care of by the staff there. She always appeared to be happy and content when I spoke to her on the phone. I live in Canada which makes visiting almost impossible with Covid, but when I called I was immediately
connected with her. The past few weeks have been very stressful and resulted in my sister passing away. All the way through this episode, the staff were extremely competent and kept me informed of each and every step of the way.


Once again my thanks to the Flower Park staff.

Reply from Dorota Piechowiak, Manager at Flower Park Care Home

Thank you for this kind words - from all staff at Flower Park.

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Review from Rhoda B (Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect.

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Review from R C (Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good home. I enjoy talking to the other residents.
My room is clean. There are flowers on the table at lunch. Staff are kind.

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Review from P T (Daughter of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a long decision to put mum in Flower Park we have been extremely satisfied with the care she is being given.

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Review from Mandy T (Daughter of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good so far.

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Review from M T (Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is nice and clean. They all look after me. Enjoyed making cakes for easter. Even met the owner. He was nice.

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Review from D T (Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfy bed and bedroom is too. They have my own things in it and carers help me get decent. They got me my own keyboard which I play and we all have a good singalong.

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Review from John D (Husband of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first viewed this home even I felt at home, over time my view has not changed, the home is excellent and the staff are second to none, friendly and caring. Would highly recommend Flower Park without reservation.

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Review from R D (Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been here for a few months. Food is nice and the staff look after me well.

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Review from M P (Son of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been looked after absolutely amazingly, we couldn't have wished her to be in a better carehome. The staff have been very helpful even in these hard times, and they put a lot of hard work in and I would just like to thank them all.

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Review from Catherine M (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mum to this home in March 2020 before the full lockdown. It is so pleasant here and very well-run. The staff are great and really look to enjoy their time with the residents, and Mum loves them too.

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Review from Katy M (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The new manager was very prompt at letting us know we could do pod visits again. Hadn't seen mum for weeks she looked well and was dressed nicely. We were pleased to see happy smiling staff and residents. Would thoroughly recommend this home.

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Review from T B (Brother of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the home is good, and the staff are friendly and helpful.

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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Flower Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Flower Park Care Home is calculated as follows: ( (201 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 249 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Flower Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (3)

Sarah

Sarah Clarke

Job Title: Deputy Manager

Joined: 2011

"When I left school I trained as a nursery nurse and worked in school and nursery until 2011 when I decided I fancied a change. So I applied for a care assistant position at Town Moor House, I began as a night carer and then progressed to become a day senior carer. I was then promoted to Deputy Manager in 2021 at Town Moor House before transferring to Flower Park to develop my knowledge and further my career in a larger service."


"The company has a very good reputation in the Doncaster area. There is a fantastic support network within the company for management and the homes staff teams. The directors Steve and Andrew are very supportive and are approachable."

Lynda

Lynda Norton

Job Title: Administrator

Joined: 1998

"I started working at Flower Park in January 1998 as the administrator."


"I find this company, Directors and staff extremely approachable and they will always listen to any issues we are concerned about. Trust Care are a very caring company and they excel in providing quality care facilities in all their homes. I enjoy working here and the management is exceptional, can't praise them enough."

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Joanne Dayton

Job Title: Home Manager

Joined: 2011

I am delighted to be the care home manager of Flower Park. I have over 30 years care experience and I have been a manager for 12 years.


I share the values of commitment and exceptional care of Trust Care.


I look forward to continuing to provide high standards of person centred care with the team and ensuring that we carry on making a difference in the lives of our residents by providing compassionate and personalised care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Flower Park Care Home to verify any information. View our terms and conditions. Flower Park Care Home has an Enhanced Service - more info.