St Mary's

The care given to my grandmother was amazing and they treated her with dignity and respect. She was washed thoroughly every morning and changed into clean clothing. They were kind and caring to her consistently. My grandmother loved all the staff and she felt as though they were part of the family. At the time she was able to be hoisted out of bed, she was regularly encouraged to go into her chair and outside. They arranged for the hairdresser to come to her weekly and her nails were done all the time. Some days, when needed, the staff assisted my grandmother with feeding her but the majority of the time she did that herself. They always put a smile on her face.

I would 100% recommended this care home to anyone. They’ve been absolutely amazing to our family member who was in their care for 18+ months. The carers were always lovely and welcoming and would go above and beyond for us all. The management always followed up to make sure everything was OK and the level of care our nana received was amazing. She was always washed and put in clean clothes every day. The staff would get the hairdresser to come out and do her hair and always put 100% into their work. We couldn’t thank the carers and management enough for everything they’ve done for our nana and us as a family over the last 18 months.

My mother was placed in this care home 18 months ago for end of life care and expected to only be with us for three months. Mum had a beautiful room that overlooked the town fields. Mum developed very good relationships with the management and staff as we all did as a family. Mum flourished in that time and loved it in this nursing home. She recently passed away. The management and staff treated Mum with care and dignity right to the end.

My uncle has been a resident of St Mary's nursing home for over 2 years. He was admitted with various problems, including dementia. The home has been wonderful and I cannot praise it enough. The staff have cared for my uncle with love and compassion. They always had a smile and a friendly word for him. The home is lovely and clean and the food was excellent. Nothing was too much trouble for them. My uncle has just passed away, but I would like to thank St Mary's for all their support.

I was surprised at the smallness of the room for someone bedridden requiring a wheelchair or hoist. I think a tv wall bracket would serve better than raising it on a couple of empty boxes and could then be viewed from all angles and also free up valuable surface area. The introduction of twice daily mouth care for those suffering with impaired swallowing would be of great benefit and less reliance on nutrition drinks. I would also recommend either dimmed wall lights or lamps so the client's room is not left in full darkness once the natural daylight fades. Extra fold away seating that relatives can help themselves to would be of benefit and the offer of refreshments would be a welcome gesture although on our visit a carer did kindly direct us to a local shop to buy some.

There will never be enough words of thanks saying how our dear Mum was nursed and cared for to the end of her life.

"St Mary's is as homely as a home, with End of Life nursing and care to equal a Hospice".

Mum was End of Life care and her nursing was Gold Standard and her daily care, First Class.

St Mary's is all you could wish for as your Dear One comes to The End.

My Mother-in-law has now been in St Mary's for approximately 6 months. Her general state of health has generally improved. The staff (all) know her and understand her, have time for her and generally show a caring attitude. My visits are always unannounced but I always find my Mother-in-law nicely dressed, no stains and not smelling of incontinence.

The above are views based on visits made and personal and family issues.

Carers are very helpful. Seem very good and very clean.

I was quite surprised at the smallness of the rooms.There is not much room to manoeuvre of wheelchairs or if bedridden space for visitors.

Lovely clean home, nice clean rooms, good day room, good meals, lovely staff, plenty for people to do, good gardens to go and sit in.