Oaklands Care Home, Doncaster, South Yorkshire

Oaklands Care Home is located in Doncaster's Bessacarr district and is close to shops, amenities, public transport and the M18 motorway link. Doncaster town centre is 3 miles away.

This purpose built home provides accommodation in single occupancy rooms, most of which are with en-suite facilities. Some rooms are spacious enough for sharing companions.

Oaklands is tastefully decorated and provides TV lounges and a quiet sitting room where residents can socialise and relax. Many rooms overlook the extensive private grounds. Meals are served in the separate dining rooms and residents can enjoy each others company while dining. A good variety of home cooked food using fresh produce is served with daily menu choices to select from. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and a qualified chiropodist. The home can also arrange for complementary therapies if required.

A varied programme of activities also takes place at Oaklands.

Group: Trust Care Ltd

Person in charge: Anita Cooper (Home Manager)

Local Authority / Social Services: Doncaster Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: AIDS/HIV • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Single Rooms: 34

Rooms with ensuite WC: 32

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest Care Quality Commission* Report on Oaklands Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.1 Oaklands Care Home has a Review Score of 7.1 (7.062)

The Review Score of 7.1 (maximum of 10) for Oaklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Oaklands Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.915 for Oaklands Care Home is calculated as follows: ( (11 Excellents x 5) + (25 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 47 Ratings = 3.915

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.147 Points relating to the number of positive Reviews for Oaklands Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oaklands Care Home?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Oaklands Care Home

  • Nephew of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My aunt spent the last 48 hours of her life in Oaklands and I cannot fault the care she received. She had only spent a couple of days in Oaklands the previous week as her first time in care and was then admitted to hospital. Despite being discharged from the hospital for palliative care on a Friday with a very poor discharge letter, the staff took all our concerns on board and took very great care of her through her last hours.
Thank you

How likely would you be to recommend Oaklands Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

This was the second period of respite in Oaklands. The previous week (last year) has been successful, with no concerns. We had hoped to use Oaklands regularly. However, although staff were friendly and helpful, my husbands skin was not cared for. He had difficulty negotiating the very steep ramp safely in his powered chair and there was no TV provided this time (had to rush out and get one a day of admission). These concerns were reported to management and appeared of be taken on board.

How likely would you be to recommend Oaklands Care Home? Unlikely

Average Rating: 

 3 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Poor

Value for Money: Poor

Andrew Savage, Managing Director at Oaklands Care Home responded to this review on 24 Mar 2016:

We are extremely sorry that we did not get things 100% right on this occasion, our Home Manager has addressed all concerns with care. We are also currently looking at the front entrance ramp, this is the first time we have had any concerns expressed about this ramp.

The home facilities and accommodation have improved in recent years due to the new owner. The staff are always friendly and helpful and my aunt always speaks well of them.

How likely would you be to recommend Oaklands Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The new owners have recently invested in a new extension and general refurbishment of the premises to improve the facilities. The overall standard of care is good and the residents are safe and secure. The staff are friendly and helpful.

How likely would you be to recommend Oaklands Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2013

2013 National Care Awards Finalist

Recipient: Trust Care Ltd

Date: Saturday 06 Apr 2013

more details

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