Chapel Lodge

105 Station Road, Chapeltown, Sheffield S35 2XF
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9.7 52 Reviews
  • Chapel Lodge, Sheffield
Chapel Lodge is a sixty-four bedroom care home, based in Sheffield, owned by Roseberry Care Centres, that offers personalised care packages.

The home's skilled team of staff can take on a variety of nursing requirements, while also helping local home carers with a respite service.

The health and nutrition of residents are an important part of the service which is why Chapel Lodge residents have access to numerous activities and a flexible food menu.
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Care Provided by Chapel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1119 – £1169
  • Self-Funded Residential Dementia Care: £1119 – £1169
  • Self-Funded Nursing Care: £1295 – £1369
  • Self-Funded Nursing Dementia Care: £1319 – £1369
  • RESPITE Self-Funded Residential Care: £1119 – £1169
  • RESPITE Self-Funded Residential Dementia Care: £1119 – £1169
  • RESPITE Self-Funded Nursing Care: £1295 – £1369
  • RESPITE Self-Funded Nursing Dementia Care: £1315 – £1369

These prices are only a guideline, please contact Chapel Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • David Monaghan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome at any time. They have protected mealtimes which you are asked to respect, unless you have arranged to enjoy a meal with or to support your loved one with their meal.

Parking

  • Free onsite parking.

Chapel Lodge Reviews (52)

9.7

Chapel Lodge has a Review Score of 9.7 (9.714) out of 10, based on 14 reviews in the last 2 years.
Over all time Chapel Lodge has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chapel Lodge
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Total of 52, showing 21-40
Review from Daphne H (Friend of Resident) published on 9 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I visited a friend in Chapel Lodge who is receiving end of life care. I was naturally feeling apprehensive and emotional. I was warmly greeted by a lady in charge and asked to take a Covid test. Once the test was negative, we put on P.P.E and masks and were led to our friend's room. The nurse
spoke warmly to residents on the way. Everything looked spotless and there was a restful and comforting atmosphere. Patients were treated with respect and dignity. The meal looked delicious and well presented. Our friend is being so well cared for. Thank you
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your feedback it is much appreciated , I will pass your kind comments to the staff team.

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Review from Kay K (Daughter of Resident) published on 6 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was discharged to Chapel Lodge under the hospital fast-track continuing care scheme. We chose this provider because Dad was an above the knee amputee needing physical care, which could be provided, and because the home was able to cater for unlimited visits from family members during end of life
care. Staff were totally professional and entirely helpful during his three-week stay.
Reply from Sharon Flood, Regional Operations Manager at Chapel Lodge

Thank you for your feedback it is much appreciated.

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Review from M B (Wife of Resident) published on 16 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A year ago even the most imaginative of us would have had difficulty forecasting the effects of Covid, especially on the residents and staff of care centres. My husband, who has a diagnosis of Alzheimer's and dementia has been cared for and supported in the most sensitive, practical and warmly-encouraged
manner by the staff of Chapel Lodge.
I have felt valued and have been pleased to visit safely. I am also impressed by the help provided by the activities organiser, such as letter writing and poetry.
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your positive review, I will share your comments with the staff team

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Review from Alex O (Daughter of Resident) published on 23 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous staff, always helpful and empathetic. Family comments are taken on board and management are always proactive in managing my mum's wellbeing in very difficult circumstances (C-19).
Excellent communications with family - open and transparent.
Caring and considerate following my mum's transfer,
especially as she was recently bereaved.
Reply from Sharon Flood, Regional Operations Manager at Chapel Lodge

Thank you for your positive feedback, the staff will appreciate this very much.

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Review from Laura G (Wife of Resident) published on 9 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'd like to say I'm so happy my husband, who has a lot of problems, is here. The manager and staff understand his needs and go out of their way to help both of us - a big thank you. My husband shouts a lot and gets very upset but the staff know how to calm him down and reassure him and that I really
am happy about.
Reply from Sharon Flood, Regional Operations Manager at Chapel Lodge

Thank you for your positive feedback it is very much appreciated.

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Review from A H (Daughter of Resident) published on 9 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After a spell in hospital Mum went to Chapel Lodge for respite/assessment. After an initial couple of bad days, she seemed to settled and now after 3 weeks, she's back home. We can't thank all the staff there enough. She was treated with dignity and respect by everyone which helped for such a speedy
recovery. This short stay has completely changed Mum's perception of care homes and has eased her fears for any future care needs she may have. Thanks again from both of us.
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Review from M W (Husband of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my wife was admitted into the care of the nursing home I have been impressed with the professionalism of all the staff and the care given to my wife. She has been treated with the utmost respect and I have no concerns at present into her continuing wellbeing. It is reassuring that I know she is
well looked after and eases any worries I may have had, after 52 years of marriage and hardly a day apart, it could have been much much worse to cope with. Thank you.
Reply from Sharon Flood, Regional Operations Manager at Chapel Lodge

Thank you for your positive feedback, the staff will be very pleased.

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Review from Adrian S (Son of Resident) published on 20 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent the last 6 months of his life at Chapel Lodge. What an amazing place this is. Full of love and kindness, exceptional care and support all round. All the staff from the care assistants to the management team were brilliant with us as a family. They didn’t just meet our expectations they
far, in a way, exceeded them. Even in the last few days of Dad’s life all the staff were so kind and thoughtful. Giving us time to say our goodbyes in our own individual ways was simply outstanding, something I personally will never forget. Meaningful love, compassion respect in caring are not something you just learn in a classroom, it’s in your DNA too. How this home operates has the above in its DNA, it runs from the manager down and that’s what makes this home special, well it did for us. For that as a family, we’re truly grateful, as are the risks staff are taking just undertaking their jobs at the moment so steadfast and without question are in themselves humbling. Thank you!
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you so much for this kind and heartfelt review, your father was a pleasure to care for and he will be missed by us all.

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Review from Jill (Daughter of Resident) published on 3 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad was at Chapel Lodge for 18 months, sadly passing away last month. We want to say how lucky we feel that he was so well looked after by the wonderful staff who were also so lovely to our family when visiting. Chapel Lodge has outstanding staff - the amazing healthcare assistants really did care
for our dad, often going the extra mile, and have been such a steady, cheery presence for him throughout his stay. At the end of dad's life, we were so grateful to the nurses for their end of life care and support for us. We were able to stay with dad for several days and nights and many staff helped us through this difficult time and we were able to see just how hard everyone works 24/7 and how genuinely caring they are. The home is very well managed with a great team, ranging from the very patient office staff to the activities staff, cooks, cleaners and laundry ladies who work so hard to keep everything going. We could not have wished for a kinder and safer place for dad to be.
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Review from Karen S (Daughter of Resident) published on 17 January 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum was only in Chapel Lodge for just over 3 weeks to be assessed for nursing care. Not impressed from day one. Family were not spoken to about the plans for mum. On the first day, mum was given tablet form medication when she should have liquid or crushed as she has problems with swallowing, this happened
a couple of times, information about her medication was on the notes from the hospital so it was obvious notes had not been read correctly. Mum was kept in bed most of the time as she is not mobile so has to be hoisted out of bed. Most of the care staff were very caring and kind but overworked as not enough staff, two of the care staff which when we asked for something it appeared to be too much trouble and made comments to this effect. Care notes in mums room not up to date had to ask a few times for a fluid chart. Mum was given one immersed bath in the 3 weeks she was there the rest of time she was given a wash or a bed bath. The room was dirty and a strong smell on the corridor.
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Review from D F (Son of Resident) published on 4 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent staff providing high levels of care. A lovely clean and safe environment.
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review. We strive to deliver high levels of person-centred care.

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Review from Stephen P (Son of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been made very welcome.
She has had a very relaxing stay in pleasant surroundings with pleasant and capable staff. In fact, I think they have gone over and above what I had expected because I know at times my mother can be demanding.
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review and we are pleased your mum enjoyed her stay with us.

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Review from Stephen H (Son of Resident) published on 18 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff really good, home always kept tidy.
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review. We strive to deliver high levels of person-centred care, in a warm friendly environment and we always strive to come up with new innovations to further enhance the lives' of our residents, our new wine bar CC's will be opening very soon.

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Review from Joyce G (Daughter of Resident) published on 25 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Chapel Lodge staff are very friendly and caring.
It has a pleasant and relaxed atmosphere.
There is a good selection of food, they cater for individual residents, with a very pleasant environment in the dining room.
Activities are varied and prove to be beneficial to the residents.
Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review. We strive to deliver high levels of person-centred care and your review will encourage us to further improve and maintain the positive rating we received from CQC.

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Review from Laura D (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was taken to Chapel Lodge for emergency respite. All the staff were amazing throughout her whole stay. Her medication timings were critical and always adhered to. The food was lovely and the room was beautiful. Although my Mum didn't want to originally go in respite. She agreed she would stay
with Chapel Lodge in the future.
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Review from Sam V (Daughter of Resident) published on 31 May 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Rooms in pictures are not reality don’t be fooled.
Staff unprofessional.
Not all medication is given correctly or timely.
Poor admin.
Members of the public have the access number to the home? Security!
Not patient centred care.
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Review from B T (Sister of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been at Chapel Lodge two and a half years. Staffing for us has been a real problem. Hopefully, having had a lovely Christmas there this year with all the staff showing caring, laughter and empathy with all patients has been really reassuring to see. I hope the manager and staff will be
staying for some time to come.
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Review from Susan H (Daughter of Resident) published on 18 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been at this home for a year now. It has had two inspections from CQC due to failing issues in some areas. Management appears to be going through issues which I believe they can overcome (fingers crossed). Staff, care at the home, cleanliness, friendliness is all very good. This home is
to be recommended and with now a new manager in place, are hopeful that the home can regain its good status in all areas.
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Review from E C (Daughter of Resident) published on 2 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
This home from home is one of the best I’ve been in. It is open, friendly, clean, tidy, all members of staff are caring and always on hand, from the caring team through to the kitchen and laundry there is always excellent service.


There is a bustle about the place which helps residents be part of

everyday life. The entertainment is second to none, there is always something going on from activities to outings.


My father loves it and I must say this means a lot as a service user.

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Review from Keith C (Husband of Resident) published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory. No complaints.
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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Chapel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Chapel Lodge is calculated as follows: ( (122 Excellents x 5) + (33 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 161 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chapel Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (8)

David

David Monaghan

Job Title: Home Manager Joined: 2017

I have worked within care for 36 years, with 2 years dedicated at Chapel Lodge. I am Registered with the CQC and qualified in Health and Social Care Management. My vision and passion for Chapel Lodge is to ensure that the service is guided by the people who access it and place them at the heart of their own decision making. I strive to provide truly individualized and tailored care packages that place people in full control of their own lives.

Amie

Amie Rathbone

Job Title: Deputy Manager Joined: 2020

I support the Home Manager in the day to day running of Chapel Lodge and I take an overview of the Nursing floor. I am passionate about individualised care and use a holistic approach in the way I work.

Julie

Julie Garratt

Job Title: Unit Manager Joined: 2016

I have worked at Chapel Lodge since 2016 and I am in charge of the Residential Unit. I am passionate about delivering the highest standard of care to the residents and supporting staff within the home.

Dan

Dan Stacey

Job Title: maintenance Joined: 2018

Dan has worked for Roseberry Care Centres for just over 2 years and is in charge of the day to day repairs and general maintenance at Chapel Lodge.

Ellie

Ellie

Job Title: Administrator Joined: 2014

I have worked at Chapel Lodge since 2014 and I support the management team with the day to day running of the home.

Carla

Carla

Job Title: Housekeeper Joined: 2020

I am responsible for the day to day cleanliness of the home

Debbie

Debbie

Job Title: Activity Coordinator Joined: 2018

I have worked at Chapel Lodge for 2 years, but have 10 years experience in providing activities to the older person. I strive to provide a diverse choice of activities which include baking, interactive technology and outings into the community.


We document our activities in folders that can be found in reception. Please feel free to browse to see what we do.

Amy

Amy

Job Title: Senior Carer Joined: 2013

My role is to support the Home and Unit Manager with the safe running of Chapel Lodge. I have worked in care for 7 years and feel passionate about my role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chapel Lodge to verify any information. View our terms and conditions. Chapel Lodge has an Enhanced Service - more info.