Over all time The Glen Private Nursing Home has 4 reviews.
Overall Experience
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Total of 4, showing 1-4
Review from Vanessa P (Daughter of Resident) published on 13 March 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot thank everyone enough for the marvellous care that Mum received and she absolutely blossomed there! She loved the food, started to put much needed weight on, tried things she had never tried before and actually liked some of them! Her skin looked better than it had done in years, her hair was
styled every Friday and she always looked smart. She enjoyed taking part in the activities and was very proud that some of her artwork was displayed on the walls. Mum was a very anxious person and because of the higher staff to resident ratio, was able to be given that extra reassurance and attention that made all the difference to her wellbeing. The staff were very knowledgeable, kind, attentive, warm and friendly and any issues were immediately addressed and dealt with. Her needs were continually assessed and discussed. Equipment was purchased and routines implemented to make her as comfortable as possible, whilst enabling her to continue to take part in activities. She was very happy.
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Review from Suzanne P (Niece of Resident) published on 9 March 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
My aunt, aged 102 and fiercely independent, was in need of care and some TLC after spending a month in hospital. She moved into The Glen and it was clear from the outset that we could be confident she was being wonderfully looked after. As her family all live in the South of England it was hugely reassuring
for us to know this. First and foremost is the kindness and warmth of all the staff. They are absolute gems, always taking time to have a chat, and offering tea, coffee and drinks constantly throughout the day. As The Glen is so small there is a feeling of homeliness which is lovely. Mealtimes are convivial, and my aunt downs a tumbler full of sherry every lunchtime! Her 103rd birthday was celebrated in style with balloons, a beautiful cake, and all of her family around.
It is an enormous responsibility to find a care home where you can be sure that someone you love will be cared for with dignity and affection, and I can only say that for us, The Glen has been the perfect choice.
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Review from Duncan J (Son of Resident) published on 6 February 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
The Director and her team have transformed The Glen since taking it over - my grandmother was there previously. My father was very happy for the year or so he spent at The Glen and he was very much cared for as his condition worsened and he was increasingly immobile. She never hesitated to make suggestions
that would possibly improve his comfort and care and would be straightforward in discussing ideas that would not work, she was invariably correct. The team at The Glen were always respectful to my father but moreover, he was very fond of them and they were never less than warm and caring. I live outside the UK and the team would keep me updated and pass my messages to my father when I was unable to reach him. My father was very glad that he had decided to have been there. I am very grateful for their help and support.
Reply from Kathryn Ferris, Director, Assistant Matron at The Glen Private Nursing HomeThank you for your kind words, Duncan. Dad was a pleasure to care for. We hope you’re well.
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Review from Anne B (Daughter-in-law of Resident) published on 16 May 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
The Glen is a home away from home for my mother in law. She became a resident after a long hospital stay which had left her having lost a lot of weight, at risk of pressure sores, with limited mobility and distressed.
A year on, she is a different woman. Thanks to the staff's patience - and eating
the appetising food she has regained some weight (not easy in your 80s) and her skin is good. She is happy and settled.
To have her tell us "How kind everyone is", and that "It's like being with family" is more than we could have ever hoped for.
The care is excellent at all levels and the residents always treated with respect.
Choosing a care home for a loved one is a huge responsibility, if you find yourself in this position, I would thoroughly recommend you take a look at The Glen.
I'm very glad I did.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
13 Mar 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about The Glen Private Nursing Home
What types of Care is The Glen Private Nursing Home registered for?
Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Glen Private Nursing Home have?
There are 19 Single Rooms.
What are the Facilities & Services at The Glen Private Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is The Glen Private Nursing Home to the centre of Sheffield?
4.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Glen Private Nursing Home to verify any information. View our terms and conditions. The Glen Private Nursing Home has an Basic Service - more info.