Holden Lane, Baildon, Shipley BD17 6RZ
Group: Holden Grange Care Group Ltd
Person in charge: Ann-Marie Marsden (Manager)
Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's • Epilepsy • Huntington's Disease • Parkinson's Disease • Schizophrenia • Stroke
Admission Information: Ages 65+.
Single Rooms: 34
Shared Rooms: 4
Rooms with ensuite WC: 31
Weekly Charges Guide: Nursing Care Single from £730 , Nursing Care Shared (per person) from £644 (These prices are only a guideline, please contact Hillbro to find out the exact price for your requirements.)
Facilities & Services: Day Care • Physiotherapy • Sheltered Housing • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Hillbro: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hillbro has a Review Score of 5 (5.000)
The Review Score of 5 (maximum of 10) for Hillbro is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hillbro in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Hillbro is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Hillbro is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 0 Reviews ÷ 8.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Hillbro?
Reviewer Connection to Hillbro
Review submitted from a Website Submission by Gill L (Daughter of Resident) on Thursday 23 July 2015. Relates to July 2015.
My Dad moved in to Hillbro in March and I'm so pleased we managed to get him a place here. I can't praise all the staff enough, the management are really helpful, the carers are all amazing and can't do enough for the residents, the chef is brilliant as are the staff that work in the kitchen. I love the fact that they put on regular entertainment which seems to be a big hit with all the residents. Overall I can't thank you all enough for what you do for my Dad. I'm sure my Mum and sister would wholeheartedly agree!
How likely would you be to recommend Hillbro? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent