What types of Care is Chestnut Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Chestnut Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chestnut Lodge Care Home to the centre of Bradford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Chestnut Lodge Care Home, 1 Shakespeare Close, Butler Street East, Bradford, West Yorkshire BD3 9ES

Review from Carol R (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been in this care home after experiencing dreadful, neglectful and safeguarding issues at a previous care home. My family and I are very happy with the care Dad receives. We go at least 3 times a week, at different times and never felt concerned about Dad's care and wellbeing. Residents are

frequently provided with a variety of snacks and refreshments. Dad's presentation is good. The only things that seems to lack is stimulation/activities.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeDear Carol,Thank you for your review of Chestnut Lodge. We value your review greatly and we at Chestnut Lodge are very pleased that you have a good experience. Your comments regarding the care of your dad are highly appreciated and we will ensure that we address any concerns raised.

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Review from Denise E (Wife of Resident) published on 22 April 2025 Submitted via Postal Card • Report

Overall Experience

My husband was transferred to the home from hospital. I was met by staff with smiles, consideration & empathy. My husbands health improved due to the good care given by staff. Carers on the unit are amazing, giving each patient friendship & car required by all different aspects of dementia. All the

unit is kept clean, which is no easy task, all the staff are clean & tidy & very pleasant. I could ask for nothing more. Also staff have supported me along this traumatic journey.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you the positive review. We are happy to hear that you were happy with the care your husband. We wish you all the best in future.

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Review from Paul A (Son-in-law of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

Staff very welcoming. She is looking forward to going into garden now its getting warmer. She is happy + settled.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you for this kind review. We are pleased to hear that you are happy with the care your father in law receives. We value your comments greatly.

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Review from C G (Granddaughter of Resident) published on 17 January 2025 Submitted via Website • Report

Overall Experience

Granddad has been in this nursing home for almost 3 months receiving end of life care. The nursing home staff without exception are all very caring and professional and do a wonderful job of looking after granddad. We have visited almost daily and called daily often more than once a day and were at

no point ever made to feel we were inconveniencing them. They were always on hand to update us on granddad's progress and care. Granddad has dementia so caring for him is at times quite challenging. The staff have treated granddad with dignity and respect and in a time when it was not possible for Granddad to be looked after at home gave him the next best alternative. We thank every staff member for their care and for getting to know our precious granddad and dad as a person and looking after him so well. No words will ever be able to convey our gratitude to each and every one of the staff. Thank you all so very much.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you very much for the positive review. This means a lot to all at Chestnut Lodge. We are happy that your granddad spent his last days with us.

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Review from Patricia K (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

My father was admitted to the nursing home after being in hospital with dementia and a cancer growth on his temple. He had lost a substantial amount of weight as he wouldn't/couldnt eat there.
He went to the home in September. He quickly settled and ate plenty of food (even things he previously hadn't

liked). He put on 11lb very quickly. The staff were brilliant with him (he was very stubborn at times) but were able to get him to comply through their patience and persistence, never pushing him to do things he didn't want to do. Dad passed away Boxing Day and even to his last, the staff (nurses and care workers) were good and kind to him, calling a GP whenever they felt he needed it especially as he had cancer and checking on him every 15 minutes during his last few days.
Myself, my husband and my children cannot praise the home enough. A member of my family rang every day without fail and always received a complete update. I was also called if dad had any problems at all.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you very much for this positive review. We take pride in caring for our residents and we are happy that you found care given to your dad excellent. This is very motivating to staff and other residents at Chestnut Lodge Care home. Once again thank you.

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Review from Katrina S (Granddaughter of Resident) published on 12 November 2024 Submitted via Postal Card • Report

Overall Experience

The staff are very attentive and compassionate. Nothing is too much trouble for them from the care staff, admin staff and catering staff - they are a great team. They have ensured my grandad's move was as comfortable as possible. We call every evening and we are always updated on how grandad's day/healthcare

has been.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you very much for the review of our home. This means a lot to the residents and staff at Chestnut Lodge. We value your comments very highly.

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Review from Louise A (Daughter of Resident) published on 22 October 2024 Submitted via Website • Report

Overall Experience

My mum moved into Chestnut Lodge on discharge from hospital. Initially, she was anxious and unsettled and having dementia didn't help as she really didn't understand where she was and why she was there. She was on the dementia ward on arrival but within a week this was discussed with myself and staff

and it was decided that the better option for my mum at the time would be the residential unit. A move so soon after arrival wasn't an easy transition but the staff were absolutely fantastic with her and with me providing support and reassurance. She is eating again, taking her medication, socialising with others, participating in the activities and is more positive in herself. The staff are super hard-working, kind, passionate and loving. My mum is gaining weight, taking care of her appearance and they support her well with this. Thank you to staff for caring for my mum and allowing me to visit her as her daughter and not her carer.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeWe, at Chestnut Lodge thank you very much for this positive review. It means a lot to all the staff and residents at Chestnut Lodge.

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Review from Charles Ian C (Husband of Resident) published on 10 July 2024 Submitted via Postal Card • Report

Overall Experience

After a previous bad experience it was such a relief to find my wife a placement at Chestnut Lodge where she is now settling in nicely. The home itself is modern bright and airy with a calm and relaxed atmosphere. Since my wife went to Chestnut Lodge she has put back on the weight that she lost previously

and looks like her old self again. The staff are well trained and caring towards the residents and the home itself is well managed and well-run. Chestnut Lodge and all the staff there get top marks from me. Thank you.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you for reviewing our home. We take great pleasure in hearing how we are doing. We are happy to have you and your wife at Chestnut Lodge. We are one big family.

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Review from D V (Wife of Resident) published on 17 June 2024 Submitted via Postal Card • Report

Overall Experience

Chestnut Lodge is where my wife is cared for. I have every admiration for the home, she is very well looked after. All the staff is excellent and the manager has sorted my wife's stay there. My wife is very happy there, which gives us absolute satisfaction. Thank you so much.

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeWhat a fantastic review and thank you so much for the 5* rating. It's great to read your positive comments regarding your wife's care and most importantly, that she is very happy. With best wishes.

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Review from P P (Stepdaughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report

Overall Experience

My Mum moved to Chestnut Lodge a few months ago. I could not praise the place, staff, and management enough, they are all fantastic. My Mum has settled so quickly here, which has been a huge relief. She could not be in better hands, all the staff is so lovely and that shows in how my Mum is. The manager

was amazing, sorting everything for us and running a fantastic care home, this place is fantastic on all accounts.

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeWow, what a great review. It's so wonderful to read how well your mum has settled and how pleased you are with all aspects of the home. It's so helpful for new care seekers, reading your comments, to make a better-informed decision when choosing care for their own loved ones. Thank you. With best wishes.

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Review from A S (Husband of Resident) published on 17 June 2024 Submitted via Postal Card • Report

Overall Experience

The floor needs to be re-decorated as the ground floor, but I don't know if this is scheduled to happen or not. A new vinyl floor covering has just recently been put down to replace the carpets to make it easier to clean, which is a big improvement. Unfortunately, they haven't replaced the carpets in

the bedrooms with vinyl. It would have been better if they had as the bedrooms do smell sometimes. Also, clothes appear to go missing even though they have been provided with sewn-in labels. To make it easier to carry out activities the side lounges must be provided with larger tables like the ones in the dining room. The current tables are too small.

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeThank you so much for submitting your review. I have been in touch with the Home Manager and the Regional Manager and asked them to contact you to discuss your comments further, with best wishes.

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Review from John B (Son of Resident) published on 10 April 2024 Submitted via Website • Report

Overall Experience

My mother has been with this care home since 2017 when my father died who was her primary carer. She was struggling with dementia for several years and the staff at Chestnut have treated her with extreme love and kindness.
Despite the changes that have taken place behind the scenes the level of care

from the staff has been exceptional. The current owners rebranded but have put in some improvements which helped aid my mother in her final stages. This care home offers amazing care, I trust the staff and they treat the residents like family and always made me feel welcome whenever I came by which made me feel comfortable in knowing they were being open and honest in their care. Thank you!

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeThank you so much for your thoughtful review. It's so helpful for new care seekers to read a first hand account of life at Chestnut Lodge. Thank you also for the 5* rating. With best wishes, Managing Director

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Review from M M (Wife of Resident) published on 3 November 2023 Submitted via Postal Card • Report

Overall Experience

My husband has been at Chestnut Lodge Care Home for two years. The staff are kind, caring and compassionate. The home provides a safe, comfortable environment that promotes the physical, mental and emotional well-being of the residents. The nursing home offers around the clock care, ensuring the medical

and personal needs of the residents are met promptly and professionally. This offers peace of mind to me and other family members and I know his is in safe hands.

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeThank you so much for leaving such a considered and thoughtful review. Reading that you and other family members have peace of mind is hugely significant.
With best wishes.

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Review from Philip S (Son of Resident) published on 22 September 2023 Submitted via Postal Card • Report

Overall Experience

We had to choose a care home for my mother during Covid and couldn’t visit any care homes at all. We were given a list from the council that was on their approved list. As Chestnut Lodge was just down the road from our mother's home, we did the virtual online tour which was very informative and that

was it, sold as seen and never regretted it one bit. A big shout to two seniors on the wing, you know who you are, thank you for your care.

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeThank you so much for your fantastic review. It's great for the team members to read what a positive impact they have made. With best wishes, Managing Director.

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Review from Douglas S (Friend of Resident) published on 21 September 2023 Submitted via Postal Card • Report

Overall Experience

Overall, everything was good. No complaints.

Reply from Comfort Chibuye, Manager at Chestnut Lodge Care HomeThank you. We, at Chestnut Lodge, appreciate your feedback. It was a pleasure caring for your lovely friend. Residents and staff on Aspen will miss you and your friend. Regards.

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Review from Tracy H (Daughter of Resident) published on 26 June 2023 Submitted via Website • Report

Overall Experience

If you have a loved one who needs care do not put them in here. My mum went in 4 weeks ago and passed away yesterday. The buzzer she had in her room did not work most of the time and despite us and social services raising this for over 2 weeks it was never fixed. She was never taken out of her room

other than to have a bath once a week, even after we took a wheelchair in for them to use. For tea, she was constantly given jam sandwiches and soup. The manager never introduced herself. We did ask for her to meet with myself and social services in mum's room but she sent a nurse instead. My mum's life was miserable in here. The staff did their best but when you only have 2 care assistants and one nurse to deal with 20 patients it is a near impossibility to cope. On the morning she died we were taken to her room as we had received a call to say she was poorly. We got there to find she had already passed away and they never even told us. It was a massive shock.

Reply from Honor Keatley, Managing Director at Chestnut Lodge Care HomeThank you for taking the time to share your feelings. We have just taken over as the new management company and will work with the home to ensure our residents and family members receive the service we would expect.

With best wishes,

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Review from A L (Son of Resident) published on 23 May 2023 Submitted via Postal Card • Report

Overall Experience

I have found that all staff are very helpful and act in a caring manner.

Reply from Kiana Greenan, Marketing at Chestnut Lodge Care HomeThank you so much for your lovely review, this is the level of care we always aim to achieve.

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Review from Christopher P (Son of Resident) published on 10 May 2023 Submitted via Postal Card • Report

Overall Experience

My father was only in Chestnut Lodge Care Home for six days where he sadly passed away. All the staff through his end-of-life care were brilliant and showed genuine empathy with nothing being too much trouble. Even though we didn't use the facilities (dining room, lounge etc.) I observed that they were

of a good standard. rooms are also of a good standard and can be adapted to personal needs. The home provides well-maintained surroundings and improvements are taking place. If you are looking for care for one of your loved ones then I wouldn't hesitate to recommend Chestnut Lodge. Thanks again to all.

Reply from Kiana Greenan, Marketing at Chestnut Lodge Care HomeHi Christopher, firstly from all of us at Silverline Care, we are so sorry for your loss. We are sending love to all of your family during these hard times. Thank you so much for your kind words, it is so nice to hear that we made your father's last few days that little bit easier. Take care.

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Review from Lynda Q (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report

Overall Experience

My brother moved into the home in May 2019. It was a difficult decision for myslef and my family to make. At that time, he was an alcoholic and could not look after himself in any capacity. The carers and team took over his care with compassion and gave him an extra four years, which we never expected.

He was given the care and support he required. He was happy with the activities and loved the staff immensely. I cannot thank them enough for their care and dignity given to him in his last months. He passed away on 16.1.23.

Reply from Kiana Greenan, Marketing at Chestnut Lodge Care HomeFirstly, from all of us at Silverline Care, we are so sorry for your loss and are sending love to you and all your family. We are so glad we made the last four years as easy as possible for you all; it was our absolute pleasure. Thank you for your lovely words. I will make sure to send them across to our team, who work endlessly to provide this level of care every day. Take care, and thank you again.

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Review from Teresa J (Daughter of Resident) published on 22 September 2021 Submitted via Website • Report

Overall Experience

It’s now coming up to 3-years, and as a family, we continue to be very happy with the care provided. It was a difficult time over the Covid lockdowns as we were not able to visit Mum for over a year. The staff did everything possible to keep us connected, including facilitating video calls. It’s lovely

now for me and my brother to be able to see her again on a regular basis. We have siblings abroad, so we can Skype them during visits. The unit has been refurbished to a high standard, and it is a lovely environment. Mum’s care is individualised, and the staff know her well enough to be able to take care of her needs down to the little details that matter to her. An example is when they play her favourite music which keeps her calm. Despite her cognitive decline, Mum appears generally to be very content. We are grateful to all the staff for keeping her safe and well cared for.

Reply from Comfort, Home Manager at Chestnut Lodge Care HomeDear Teresa, thank you so much for taking the time to write this lovely review. It is our privilege to look after your mum. The team has loved getting to know her, finding out her likes as well as what she needs to be happy and content in her own home, so your kind words mean the world to us, now more than ever. Thanks again.