Chestnut Lodge Care Home

1 Shakespeare Close, Butler Street East, Bradford BD3 9ES
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9.6 30 Reviews
  • Chestnut Lodge Care Home, Bradford
Ideally located, just minutes from Bradford city centre,Chestnut Lodge Care Home provides residential care and nursing care for frail and elderly members of the community, as well as those suffering from dementia and dementia type illnesses.

The purpose built home offers 80 en suite rooms and has an expert team of 89 well-trained staff, who are both friendly and courteous. They know how to provide the highest standards of care, treating each resident with dignity and respect.

With lovely gardens and enjoying a location that is close to a range of local amenities, Chestnut Lodge has served the community of Bradford since 2001.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Chestnut Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Comfort Chibuye (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment.
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (77)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (12)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Chestnut Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Chestnut Lodge Care Home has a private car park with disabled parking bays, for people visiting the home. There is no charge to use the cark park.

Chestnut Lodge Care Home Reviews (30)

Total of 30, showing 21-30
9.6

Chestnut Lodge Care Home has a Review Score of 9.6 (9.584) out of 10, based on 15 reviews in the last 2 years. Over all time Chestnut Lodge Care Home has 30 reviews.

Overall Experience

  • 22
  • 7
  • 0
  • 0
  • 1

Date Published

30
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7
15
15

Review from Geoffery W (Son of Resident) published on 25 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now 90-years of age and has been at Shakespeare Court for nearly 2-years due to ill health. She seems happy with her room and the care she is receiving and gets along with the staff all very friendly. I have found the staff and management to be very caring, friendly, helpful, and understanding,
also through COVID, which has been a challenging time for everyone, all staff and management have handled the situation extremely well, and I would like to take this opportunity to thank you all. So for all the reasons above, I would highly recommend Shakespeare Court as a great care home.

Reply from Comfort Chibuye, Home Manager at Chestnut Lodge Care Home

Dear Geoffery, thank you so much for taking the time to review your and your mother's experience at Shakespeare Court. The team and I feel very privileged to have been able to help look after her, and we really appreciate your kind words and recommendation. Thanks again.

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Review from D R (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring. There is a lovely atmosphere. It has a homely atmosphere in that it does not feel clinical. It is good for someone who likes to socialise and have activities. It has a safe environment. We have never needed to complain about our mother's treatment, security or well-being.
While she was a resident, her weight was able to increase from her initial unhealthy lightweight.
Mum's 4-year's living at Shakespeare Court has been a very positive time for Mum and ourselves (daughter and son).
Sometimes it has been difficult to get through to staff on the phone. Also, it can take a few minutes to answer the door when we have come to visit.

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Review from Sandra K (Daughter of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the care they gave my mother during her time in Shakespeare.
The staff were caring, even when Mum was difficult due to her dementia.
The staff were also so supportive of all the family, during my mother's final days.

Reply from Julie-Ann Fitton, Home Manager at Chestnut Lodge Care Home

Hi Sandra, the team and I really appreciate you taking the time to review your mother's stay at Shakespeare Court, especially at this sensitive time. We are very grateful to have been able to look after your mum and to have provided comfort and support to you and your family. Take care.

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Review from Carol W (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has moved into this home, he is happy, he has gained weight, he previously had a lot of sleepless nights and had a lot of aggression. But now the home has monitored him and made changes to his tablets, we have our dad back. Although our father's speech has gone, he had full understanding
as to what you are saying. Dad joins in with the activities and the carers have expressed how happy he is in himself.
Overall, this is a fabulous care home and I would highly recommend the home the staff and the management.

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Review from Jordan F (Son of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's simple. This place wouldn't be where it was if it wasn't for the staff. They offer a huge amount of support to both me and my Dad. They connect with him on a personal level and this was seen in all its glory when he was taken ill in hospital. The reaction from the staff was as though one of their
own family members had been taken ill. They create a positive relaxed environment for their residents and really know how to get the best out of each and every one of them. A great team working together to provide the best possible care for their residents. This doesn't just feel like a job to them.

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Review from Janet B (Daughter of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very upsetting for my mother and her family when the time came for her to be admitted into a home. The staff have been great when supporting my mother and reassuring the family. My mother went through a difficult time and took a while to settle into her surroundings, the staff were professional
and caring throughout and always make the family feel welcome and keep us updated throughout my mothers care.

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Review from Allen J (Son of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, they are very helpful. Always seem to have staff interacting with patients. There is a real sense of love for all who live in the care home. Always find time to give an update on general mood of my father whether it be good news or not so good so making it easy to help or keep up to
date with my father. It is a great place and I can see an improvement in him, he's put on weight, laughs more, even tries to chat. 360% turn around from last care facility because that place wasn't a 'home'.

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Review from Kathryn R (Daughter of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shakespeare Court has made a huge, positive difference to my mum's and my family's life. She is well cared for, happy, settled and calm. My relationship with my mother is now the best it has ever been. Knowing my mum is safe, clean, eating, taking her medication is such a massive relief. Instead of
being a mum to my mum, I can visit and just enjoy the time with laughing and relaxing. I can't thank the staff enough for their care, patience, manner and kindness to all residents. They have given my life back and no longer worry about my mother not eating, washing and wandering the streets. A huge thank you. I have already recommended this care home and now my friend's mother also is a resident.

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Review from Mark B (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and take a lot of interest in my mother, learning about her needs and little quirks. They comfort her when I have been around and inform me of what she has been like, (without me even asking).
The room and facilities are 10 out of 10 and looks very homely, She is always clean
and well dressed, I feel that she is in a very good place.

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Review from Mohammad A (Son of Resident) published on 19 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service. Kind and friendly service and staff. Also available and never say no to any request.

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Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Chestnut Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.646 for Chestnut Lodge Care Home is calculated as follows: ( (127 Excellents x 5) + (37 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 175 Ratings = 4.646

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.938 Points relating to the number of positive Reviews for Chestnut Lodge Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 15 Positive Reviews ÷ 16 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

Meet the Team (1)

Comfort

Comfort Chibuye

Job Title: Home Manager

Joined: 2021

My name is Comfort Chibuye.


I am a nurse by profession, having qualified as a nurse and midwife 30 years ago. I have a lot of experience working with the elderly in care homes as a nurse, home manager and in the Regional team and care is my passion.


I believe I have all values of the 6 Cs that underpin the culture and practice in social care. I am a bubbly and approachable person and with me, it is always service with a smile.


The values and mission of Silverline Care are very much at the core of my practice. Putting people first is my priority.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut Lodge Care Home to verify any information. View our terms and conditions. Chestnut Lodge Care Home has an Enhanced Service - more info.