Bingley Wingfield

Having visited for some months on a weekly basis about 30 mins per visit. I have found the staff welcoming and helpful. The building and facilities appear well maintained and the care given seems to be of a very high standard. As an occasional visitor, I cannot fault Wingfields.

I find Wingfield very friendly and very helpful. They have given my husband the best care.

I think the staff are wonderful and very helpful.

Very friendly, welcoming staff supportive and helpful for my sister.

On my visit yesterday I waited 10 minutes to be let in after ringing 3 times. I eventually phoned and was admitted by the manager. My husband was waiting in the visitors room downstairs for someone to bring down my uncle no one came after 25 mins I took him down myself. My auntie buzzed 3 times for help while I was there and no one came. Both of them (they share a room) were in dirty clothes, stained and smelly but I do not know who's responsibility this is.

Communication is very poor. If the phone is answered, which it usually isn't, you rarely speak to the person you need. They never ring back. I wanted to speak to the manager about my mother's four falls and she has ignored this.

I do think that the management is lacking in their communication skills as we receive none whatsoever. I have on a few occasions asked for her to be seen by a physio to no avail. The last conversation my daughter had was that she was 3rd in line. This was over a month since.

The care home seems to fit Mum very well.

People are very kind, well looked after and kept busy. I like to keep busy.

My mother passed away on 28th November, just short of her 100th birthday, after being admitted to Bingley Wingfield Care Home from Airedale Hospital in January of this year with a life expectancy of up to 6 weeks. Through her own strong will and the excellent care she received from the home, my mother's life lasted probably eight months or so longer than expected. Despite the additional pressures that Covid-19 produced, the staff of nurses and carers provided my mother with efficient and also compassionate care in what were very difficult and extenuating circumstances whereby she regarded them all as a family which was a testament to their selfless support. Both myself and my family are grateful for the care and attention she received at a time when our licence to visit was limited, due to the pandemic present throughout most of the time of her containment at the home.

I would like to promote Wingfield Nursing home to anyone who needs secure accommodation for their loved one in the difficult times of Alzheimer's disease and Dementia. My Father was admitted two years ago when we were finally unable to assist with his requirements. The Nursing home is spotlessly clean, the staff I could not fault - friendly and considerate, catering to all the needs possible. The nurses in particular, were at their very best, phoning me when necessary and keeping me up to date on my late father's progress. Even due to the times of the Covid19 virus, I was updated on my fathers care. Towards the end of his life, I was able to visit, Covid19 virus rules applying and dignity was allowed with care and attention at all times. I would not hesitate to recommend Wingfield Nursing home to anyone.

Dad stayed at Wingfield, Bingley for a brief spell following a lengthy period in hospital in the summer of 2015. We were highly impressed and indeed delighted by the high level of care and professionalism provided by all staff at Wingfield to Dad at the end of his life. A very big thank you to Wingfield Nursing Home and all the staff.

Because of circumstances my uncle joined the Wingfield family without either of us visiting. From the first day I have been delighted with the home. My first impression hurrah there is no urine smell (common in many residential homes) Meals can be taken at dining table or at an individual table or in their own room. This gives choice. As far as possible residents are not institutionalised, they are allowed to be individuals, stay in own room or sit in communal lounges. Staff engage with patients. As my uncle has said many times "I'm lucky to be here"

My mum never wanted to go into a home but she loves it at Wingfield. The staff are very friendly and caring. There is continuity of staff which is very helpful. There are activities in an afternoon. My mum loves it and never wants to leave this is her home.

My mother who has dementia came for two weeks respite care for me and my father to charge our batteries. We found the home clean, very friendly and the staff excellent. We have no hesitation in recommending the home to anyone.