North Ferriby Nursing Home

North Ferriby Nursing Home, 5 High Street, North Ferriby HU14 3JZ
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9.7 67 Reviews
  • North Ferriby Nursing Home, North Ferriby
North Ferriby Nursing Home was registered since 1983 and provides accommodation for nursing, residential, palliative and respite. The dedicated team of Registered Nurses working 24 hours per day are there to optimise your health outcomes, helping residents to maintain their quality of life and lifestyle options in a safe and secure environment with dignity, privacy and respect. All residents whether Nursing or Residential benefit from the oversight and input of the Registered Nurses.

The home prides itself on the non-institutional atmosphere created by encouraging residents to bring their most treasured possessions and furnishings into their private living space.

Residents are able to invite friends and family for lunch or to join in with in-house activities and special occasions.

The home offers a wide range of accommodation. The main house was built in 1785 and has some very large ensuite room which are ideal for married couples, these can also be let for single occupation where people want large living space. The new wing and west wing have a mixture of accommodation ranging from basis singles and single ensuites.

The home offers a wide range of in-house activities including:

Armchair aerobics
Flower arranging
Hobby and crafting
General knowledge quizzes
Bingo
Painting and colouring
Monthly church service
Weekly singing and musical entertainment
Free Wi-Fi access

The team of chefs produce traditional home cooked meals made from locally sourced fresh produce wherever possible.
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Care Provided by North Ferriby Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1200
  • Self-Funded Residential Dementia Care: £1000 – £1200
  • Self-Funded Nursing Care: £1235 – £1435
  • Self-Funded Nursing Dementia Care: £1235 – £1435
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Nursing Care: £1235 – £1435
  • RESPITE Self-Funded Nursing Dementia Care: £1235 – £1435

All fees are negotiable and based on the size of accommodation and facilities, as well as the level of care needed. Double rooms are available to let for single occupancy at premium rates. If free nursing care is awarded this will be retained by the home.


Fees include residential or nursing care, laundry, meals and beverages, entertainment, heat, light and water, WIFI and flat screen TV.


Not included in the fees:
Hairdressing
Chiropody
Manicures
Private Physiotherapy
Dental Services
Opticial Services
Massage
Private hospital transfers and escorts
Newspapers and magazines
Direct Telephone Lines


Hairdressing, dental, optical and chiropody are billed on a monthly basis in arrears, all other extras should be settled direct with the supplier in line with their terms and conditions. We have a shop and all times purchased will be billed on a monthly basis.


Tops Ups - we have 2 rooms where top ups are not required based on a client requiring Nursing Care (availability permitting). Generally top ups are chargeable and vary depending upon the level of care and accommodation.

These prices are only a guideline, please contact North Ferriby Nursing Home to find out the exact price for your requirements.

Contact North Ferriby Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact North Ferriby Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Lucy and David Miller

Person in Charge

  • Lucy Miller (Owner/Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (9)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • The home is open to visitors 24 hours a day, however, they ask that you let them know if you wish to visit after 8p.m. at night. Family's are able to remain in the home overnight if their loved one is at end of life and the home have a bedroom available to accommodate this.
    Children and dogs are welcome.

Parking

  • Limited parking on site, but car parking available opposite the home and on road

North Ferriby Nursing Home Reviews (67)

9.7

North Ferriby Nursing Home has a Review Score of 9.7 (9.731) out of 10, based on 22 reviews in the last 2 years.
Over all time North Ferriby Nursing Home has 67 reviews.

Overall Experience
  • 57
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Date Published
  • 67
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Reviewer Connection to North Ferriby Nursing Home
  • 25
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  • 3
  • 2
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  • 1
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Total of 67, showing 21-40
Review from Roger P (Son of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family have been very happy with the care and attention afforded to our mother over the last 5 years. They must have gone through the most difficult time possible with the COVID pandemic in recent years. The fear of the illness entering the home and the damage it would cause must have given all concerned
sleepless nights. I am happy to recommend this home, its owners and staff have provided a caring home in the last difficult years of my mother's life.
Reply from Lucy Holden, General Manager at North Ferriby Nursing Home
Thank you for your kind comments, it was difficult, but we kept a smile on our faces and tried to make life as easy as possible for families and friends to keep in touch with their loved ones.
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Review from Richard K (Son of Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad spent nearly three years at North Ferriby Nursing Home and I am very happy with the quality of the facilities and the standard of care he received. It's a very homely place and the staff are very friendly and helpful and Dad seemed happy throughout his stay there.
Reply from Lucy Holden, General Manager at North Ferriby Nursing Home
Thank you, Richard, it was a pleasure to look after your dad and he won't be forgotten. We wish you all the best for the future.
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Review from Heather G (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursing home. The staff were exceptionally loving and kind to my mum. Every single member of staff I spoke with were so helpful and always available. Mum and I were made to feel special and we felt like it was a second home. It felt like the staff were a team, a family, and most
of them have been there 20-30 years. That says it all. Thank you!
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Review from A W (Stepdaughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My 80-year-old mother has been caring for my stepdad for the last 5 years until she could no longer lift and manage him in his own home and reluctantly placed him in care at Ferriby Hall. She booked in to make a visit and we rang the bell at the conservatory. The senior carer opened the door and abruptly
told us that only my mother was booked in to see my stepdad. My mum has been so worried and concerned if he had settled and the fact that her partner has been so ill, we had travelled a fair distance to see him, we were not expecting such a horrible greeting. We were not made to feel welcome at all. We were not offered a drink or given any information on how he has been. We were told so abruptly to put hand gel on and to put a face mask on. Then left to wait at the door until the senior carer went to ask if it was ok if my husband and I could also see our loved one. After gaining consent we were led to a dark room where his water and pee bottle was out of reach. Not a nice place.
Reply from Lucy Holden, General Manager at North Ferriby Nursing Home
Unfortunately, as a home, we are unable to get involved in family disputes and disagreements. It was your step-sister who greeted you at the front door. It is the home's policy and standard practice…read more
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Review from D F (Wife of Resident) published on 26 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall impression was very good to excellent. The ones marked satisfactory I had no person contact with - ie activities.
Reply from Lucy Holden, General Manager at North Ferriby Nursing Home
Thank you for your review, we very much appreciate your views as these help us to improve our service.
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Review from S B (Mother of Resident) published on 18 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter was so well looked after she is very happy to come in for respite.
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Review from K S (Son of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been cared for in the home for the last nine months. Her care has been excellent. The staff are all professional and kind and she was very happy there. The manager was able to keep the home Covid free until the very infectious variant arrived and then prompt action brought it rapidly under
control.
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Review from Louise B (Daughter of Resident) published on 2 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad is very well cared for, all the staff treat him with respect and compassion. He is very happy which has given us comfort during these difficult times. A member of staff is always available to answer any queries. Very much a home from home with good staff consistency.
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Review from Felicity K (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has received ongoing, excellent care from everyone - management, all carers including the chef, exercise leaders and hairdresser. They all treat the residents with respect, empathy and truly care about every individual. During Covid for the last two years, their protocols have really paid
off, preventing residents, as far as possible, from contracting the virus. It has been hard for families - unable to enter the home to hug or kiss loved ones but the home has tried to mitigate the situation by providing an intercom system either side of glass and latterly a summer house. I can't praise them all enough!
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Review from Mark C (Son of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
You have done very well to keep Covid effects down to a minimum. You must be congratulated on this achievement. Well done (one case that we know of). Mum seems very happy there and likes her room. Food was better before - that's her only improvement comment. So overall, very happy, thank you!
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Review from Bev G (Daughter of Resident) published on 15 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved into a double room together 6 months ago - Dad with very limited mobility and Mum with dementia. The staff are kind, caring, knowledgeable and highly competent. The home is clean and inviting and always smells fresh. Mum and Dad love the company, the food and knowing they are safe.
They are always clean and tidy and well looked after. The family love the "can-do" attitude from the manager through all types of staff. I hope they have a room for me when I need such care!
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Review from D N (Husband of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting I have found the staff very friendly and helpful. The home is always clean, and warm and I have on occasions had meals with my wife and have no complaints about the quality and variety of the food. Due to the ongoing Covid pandemic, I have not been in my wife's room.
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Review from B S (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been so pleased and relieved that mum was able to join this lovely care home. The staff are always friendly, and caring and the manager has been extremely helpful and nice. Mum has settled in really well and appears happy and secure. You can't ask for more.
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Review from M M (Husband of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very good, I could not wish for better.
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Review from Karen M (Daughter of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is happy at North Ferriby Nursing home, she has lived there for 3 years in April
she is well looked after and cared for, and respected by the staff. The food is excellent too. Her clothes are always clean. During non-Covid times, they would normally have people coming in to stimulate the residents.


The

children of the local nursery used to come in to see the residents which they loved. Hopefully, these times will come back eventually. We are very thankful for the care the staff give my mum, and all the help they have given over this time. They are approachable, should you wish to discuss anything.
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Review from Phil H (Son of Resident) published on 29 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every element of this place is lovely and puts our mind at ease, aside from being a grand building and well catered for, the staff make this place a home from home. There wasn’t one member of staff who wasn’t kind, caring and considerate. They made the whole process easy and I am so grateful to them
for all that they did and all the small little details they added to make my mum's life happier and easier.
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Review from Pam K (Daughter of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everybody was really lovely and very helpful and I am so thankful for their care and help, we couldn’t have done this without the team, thank you so very much for your dedication.
The manager and the team are great and they do an amazing job especially in this horrid covid time.
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Review from Rob M (Son of Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend North Ferriby Nursing Home - my mum has been staying there for the past 8 weeks for respite care and has made a fantastic recovery: starting to walk again and to communicate again. It is a significant change in a relatively short time.
This change is completely down to the caring
and attentive team at North Ferriby, the high standard of care, good food and pleasant surroundings of the home. It has also been achieved against the difficult backdrop of all the covid restrictions.
Also appreciated was the flexibility and organisation of the manager and the team in arranging the care at short notice, at the busy Christmas period.
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Review from Sarah B (Daughter of Resident) published on 6 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the care home since March 2020. We have been extremely happy with the home and especially with the care he is receiving. All the staff are very friendly and he speaks highly of them all and they have helped him settle in.
His daily food menu sounds amazing, since he has been there
he has gained weight and looks so much better.
I know it's not an ideal situation because of Covid but the home following the government guidelines are trying their best for us to have visits.
I would highly recommend this home.
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Review from Justine G (Granddaughter of Resident) published on 10 September 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
During the COVID crisis we have been disappointed against other leading care homes in the local area and the outdoor visits they are all positively providing. Despite residents being locked down for 5 months and counting, Autumn and flu season fast upon us, no 'outdoor terrace or garden' access for
visits have been made available since the government's restrictions were altered in July, despite having both a terrace and large gardens on site. Only face to face visit is via a relative sitting in the entrance porchway whilst the resident sits on the other side of the conservatory glass and speaks over a precarious intercom system. This visit is not private and is seen and overheard by other staff and residents.
Despite listing on this site that there are 'gardens for residents' in their facilities, we have since been informed that the gardens are 'owned by the owners' and that any residents and relatives cannot access them, despite all health benefits and spiritual well being. Be warned!
Reply from Lucy Holden, General Manager at North Ferriby Nursing Home
As a home that cares passionately about the health and well-being of our residents and is COVID free, we are sorry that you are not satisfied with the visiting arrangement we have in place - however,…read more
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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for North Ferriby Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for North Ferriby Nursing Home is calculated as follows: ( (214 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 260 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for North Ferriby Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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