St Mary's Care Home

14 St Mary's Court, Speedwell Crescent, Scunthorpe DN15 8UP

Based in the North Lincolnshire town of Scunthorpe St Mary’s Care Home is situated in a quiet cul-de-sac close to transport links and local amenities.

St Mary’s provide dementia (EMI), residential and day care in a purpose built home where they have created a safe living space that helps residents with dementia find their way around with ease, comfort and independence.

Specially designed features promote a happy environment, boost sensory stimulation, aid recognition, help avoid confusion and increase self-confidence.

They have a varied menu with lots of choice and can cater for individual dietary needs.

Activities include approximately three outings per month, bingo, visits from the Scunthorpe Memory Museum. The home has strong links with the local community including the infant, junior and senior schools.

Group: Larchwood Care

Person in charge: Kerry Davis (Home Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 47

Rooms with ensuite WC: 6

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on St Mary's Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for St Mary's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for St Mary's Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.694 for St Mary's Care Home is calculated as follows: ( (101 Excellents x 5) + (42 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.851 Points relating to the number of positive Reviews for St Mary's Care Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9.4 Target = 0.851

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 St Mary's Care Home has a Review Score of 9.5 (9.545) from 12 Reviews


Average Ratings

  • Excellent
    9
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Mary's Care Home?

  • Extremely LIKELY
    11
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Mary's Care Home

  • Daughter of Resident/Service User
    9
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

Mum has been living at St Mary's for three years. She suffers from dementia and needs specialist care. The staff at St Mary's look after Mum very well and are genuinely interested in her. They know her well and so know the care she needs and deserves. St Mary's is always clean and tidy. The home offers a variety of activities for the residents and takes them out for day trips to places of interest. The hairdresser who visits weekly is friendly and compassionate and a great asset to the home. I would highly recommend St Mary's.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   5 out of 5

My aunt has been in the home for about 18 months now and she has really settled in well. She likes all the staff especially the activities coordinator who goes out of her way to help her. Overall I would recommend the home, it's a lovely home.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

After a few initial teething problems, which are inevitable when someone has to live somewhere else, staff listened and they were resolved. My mother is content and the family are happy.

How likely would you be to recommend St Mary's Care Home? Likely

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Average Rating:   4 out of 5

After my mum died in 2017 my priority was to find the best care home I could for my dad. I have no regrets placing my dad into St Mary's. The staff and management are all very approachable, helpful, caring and supportive both to my dad and all his family. The facilities and activities are excellent. Every time I visit my dad it is very clear that I have made the right choice and this is peace of mind for us, his family.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   5 out of 5

My wife has been in and out of St Mary's Care Home for the past 6 months. During this time, we have found all the members of staff very welcoming, caring, tentative and informative to myself, family and more importantly my wife. During this short stay, she has encountered several emergency admissions back into the local hospital, but we have been informed appropriately and in a timely manner on each occasion all staff being supportive during these times. Food menus are varied and residents offered alternatives if necessary. The entertainment programme is also varied and special events celebrated on a regular basis. The manager has also been supportive and informative during our transitional period and we as a family would certainly recommend the home to others.

The only issue we would raise is perhaps having a photo gallery in the foyer/reception so all members of staff are easily identifiable so families are aware of residents key workers.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Staff are fantastic. My dad is safe and well cared for. St Mary's Care Home is a wonderful care home!

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Daily care requirements are well met. The most important thing for me is staff engagement. They are considerate and caring towards residents. This does not waver even when busy and demands are high. The teamwork is excellent and the staff professional, warm, friendly and well managed.
The rooms and standards are very good, however, some rooms need a little more colour. The corridors are a welcome sight, vibrant and interesting. Always stop to look! Got to mention, food options and tea trolley are discussed whenever I visit. Mum always relays how good the food and choices are, also careful consideration is made for residents personal preferences and variations on dish, a favourite line of mum's; "Nothing seems to be too much trouble."

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My dad came here just after Christmas he is very well looked after and cared for. My dad is safe here and that makes me feel happy.
I don't worry about him as much as he is very unsteady on his feet and if anything was to happen to him he would be looked after and helped.
His room is very nice and clean and he enjoys the company and mixing with people. At the end of the day, he is safe.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   5 out of 5

My father was admitted for emergency respite just before Christmas 2016.
He received such excellent care and consideration that he has now opted to become a permanent resident.
As a family, we have observed significant improvement in both his health and general well-being.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   5 out of 5

The care, compassion and dedication showed to my mother and father was excellent and although sometimes my mother gave them challenges they were still brilliant in all that they did for her. Also with dad they were so patient with him and always helped him when required or if he asked for it. The care home is a good example of how care should be given, managed and run. Excellent in every way.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   5 out of 5

Bev Hanson, Regional Manager at St Mary's Care Home responded to this review on 13 Jan 2017:

Thank you for sharing your experience of St Marys, your review of the service is very much appreciated.

It's marvellous here, I love it and it couldn't be better. I have loved it ever since I came in, everyone is lovely and kind. It feels just like home, I couldn't say anything against it.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   5 out of 5

I have found the staff extremely caring and helpful with mum (who can be difficult) They answer alarms fairly quickly and are eager to please. The home is kept clean and tidy at all times and there are a number of activities for the residents to join in. The food is always well cooked and appetizing and the kitchen is immaculate. My one concern is that the residents are mixed together but as my mum doesn't yet have dementia she finds being with some of the residents quite difficult.

How likely would you be to recommend St Mary's Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

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Bed Vacancies

4 Bed Vacancies

posted 24 May 2018

Residential care

Awards / Recognitions

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Care Home Idol 2016

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