Beechwood Nursing Home, Northallerton, North Yorkshire
Beechwood Nursing Home, Northallerton, North Yorkshire
Beechwood Nursing Home, Northallerton, North Yorkshire

Beechwood Nursing Home is a 60-bed facility that offers nursing and residential care to Northallerton and surrounding communities, as well as being skilled in caring for people living with dementia.

This purpose-built home offers a relaxing environment, with delicious freshly cooked meals and a wide ranging activity programme.

All rooms are installed with 24-hour call systems, which allow residents permanent access to a team of skilled care assistants and qualified nurses.

Group: New Century Care

Person in charge: Diane Carter (Home Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Beechwood Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.2 Beechwood Nursing Home has a Review Score of 7.2 (7.155)

The Review Score of 7.2 (maximum of 10) for Beechwood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Beechwood Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.738 for Beechwood Nursing Home is calculated as follows: ( (28 Excellents x 5) + (32 Goods x 4) + (38 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 107 Ratings = 3.738

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.417 Points relating to the number of positive Reviews for Beechwood Nursing Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 2 Reviews ÷ 12 Target = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    4
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beechwood Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    4
  • Don't know
    1
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beechwood Nursing Home

  • Wife of Resident/Service User
    5
  • Daughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Husband of Resident/Service User
    1

My mother has been at Beechwood Care Home for 12 months in which time she has been given excellent care but above all the very thing everyone needs, love and lots of cuddles.
She has recently had several falls due to her arthritis in her legs and spine. Thanks to the staff she has special cushions and a mattress and also a special hat to protect her.
My husband and myself could not wish for her to be anywhere else.

How likely would you be to recommend Beechwood Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Majority of staff are attentive and caring.

Never appears to be enough staff available, particularly at meal times when residents' repeated requests can be ignored or deferred for an unacceptable period of time.

Concerns over safety with seeming lack of staff around. More staff available, or cameras installed, may offer reassurance.

Cleaning staff to be commended.

How likely would you be to recommend Beechwood Nursing Home? Neither Unlikely or Likely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Poor

Food & Drink: Poor

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

On visiting my gran, I was very impressed with the home. When she had to go into the home, I didn't know what to expect, but I was pleasantly surprised and put my mind at rest.
As I live over 200 miles away, I am not able to visit too often. So knowing she is being well cared for is comforting.

How likely would you be to recommend Beechwood Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

When we often visit we find the resident in a state. No one calls to see if he needs changing, this has happened often lately.

How likely would you be to recommend Beechwood Nursing Home? Don't know

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Poor

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Management: Good

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

Staff responsive to requests and feedback from myself and family members. However, attention to personal care should not have to be requested by family members.
At times, particularly meal times, there does not appear to be enough staff. Noise level at meal times unacceptable. The quality of food could be improved. Some staff members, a small number, show a lack of understanding of dementia in their attitude to residents - more dementia training? On the whole, staff friendly and responsive. Cleanliness good.

How likely would you be to recommend Beechwood Nursing Home? Likely

Average Rating: 

 3.1 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

I am highly satisfied with the care my wife receives from the staff at Beechwood Nursing Home.

How likely would you be to recommend Beechwood Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

More care is needed in looking after personal belongings and laundry of clothes. I can't keep up with socks for my husband, they always go missing.
Sometimes, he goes 2-3 days without a shave. This morning when visiting, my husband was wearing trousers and shirt that were not ironed.
Lots of his clothes have gotten lost while being in Beechwood Care Home.

How likely would you be to recommend Beechwood Nursing Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband has been in Beechwood Nursing Home for approximately 8 months now. My initial experience was mixed in that I didn't feel welcomed by the staff and had concerns about how some of them responded to residents. However having raised issues with management I feel that my concerns are listened to and dealt with. On the whole, I feel staff are compassionate and kind, which is what I hope for although sometimes I am not sure how well trained they are to deal with "difficult" situations. I am not entirely satisfied with the meals in terms of nutrition and quality all of the time and I am conscious of when there is a pervading smell of urine which is less often than it was. I hope my comments can be seen as constructive and useful as intended.

How likely would you be to recommend Beechwood Nursing Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My mum has been a resident of this carehome for two years now, during this time she has been cared for by a band of extremely caring, kind and dedicated members of staff. It is extremely reassuring many of the staff are the same from the time when she was first admitted. The staff know her extremely well, and we are happy to trust them with her care. Mum's time in Beechwood has been settled and brought her much calm during a difficult time in her battle with dementia.

How likely would you be to recommend Beechwood Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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