Craven Nursing Home

Craven Nursing Home staff are very caring and professional in the way they looked after my father.

My father received 6 months end of life care during this last year at Craven Nursing Home. Although he was not mobile and so very quietly spoken, the staff took their time in getting to know him and enjoyed his sense of humour. He was cared for with the utmost professionalism, integrity and a high level of nursing, caring, kindness and compassion whilst also maintaining his dignity. It was a challenging time but the office doors were always open to offer support and advice and a friendly chat. The reception, caretakers, kitchen, activities team and laundry staff were all so very helpful and friendly nothing was too much trouble. As a family, we couldn’t recommend or thank Craven enough and I know my dad would’ve agreed.

Would not hesitate to recommend this nursing home to anyone considering care for a loved one.

The staff, environment and amenities at Craven Nursing Home have always been exemplary and I am very happy that my mother receives such amazingly good care and support from the dedicated and attentive staff, for whom nothing ever seems too much trouble, no matter how busy they are. They provide a good range of activities suitable for residents of various abilities.

The nursing home over the last couple of months supported us through a really hard time with his end-of-life care and we were so grateful for all the love and compassion they showed him making him comfortable and very settled at the end but also looking after us too. Craven is a special place and will always be special to us so thank you to all of you and keep doing what you do.

My stepmother was diagnosed with dementia in summer 2021. Following my father's death that June, we needed to find a suitable care home for my stepmother. Craven provided a wonderful home for her final 2 and a half years. She was well looked after, and enjoyed all the many activities provided (music, craft, flower arranging, mini bus trips) and also made friends. The nursing staff were brilliant, and her end-of-life care was provided with great dignity and support. The homes communication via weekly newsletters, regular face-to-face residents relatives meetings and monthly residents/relatives breakfasts was 1st class.

My experience is that Craven is a very good home, very well managed, and staffed by remarkable people.

In regards to my wife's care and time spent at Craven Nursing Home, she was very well looked after and the staff are amazing.

Mother has been cared for in a caring, extremely compassionate and understanding way. I am delighted that 8 weeks after discharge Mum is still with us, she has strengthened, engaged with us and takes pleasure in what goes on around her. All the staff have a lovely, friendly and still professional manner and attitude. She has made progress on most fronts. Her movement and conversation have improved significantly. The nursing staff had a very good understanding of her complex needs and requirements.

My father's last year was very hard and the decision for Dad to go into full-time nursing care was not lightly taken. However, the staff at Craven provided excellent care and attention throughout Dad's residence. Knowing Dad was in safe hands was a great comfort to us.

My husband had very challenging behaviour when he was first admitted to Craven Nursing Home. All the staff were very professional and cared for him in a very gentle caring manner and they always smiled in spite of his behaviour. They all continue to meet his needs with genuine care and tenderness. Their calmness even when he needs three staff to help him has been exemplary. They look after me well too! Thank you.

I visited a friend in Heron Unit, what an uplifting experience. The staff were wonderful, attentive and caring. The room was welcoming with a lovely view up to the surrounding fields and hills. Great care was taken during personal care in the en-suite bathroom. Everywhere was spotless and although this may seem a small thing in the grand scheme of things it did not have the odour that in my experience some care homes have. You deserve great praise.

He is kept very clean and they are all very kind to him.

My dad has been looked after here since June 2022, the staff do an excellent job here. Everyone is very friendly and all do their best to help him even though little is known about his condition. They always contact me when he has falls which are part of his condition, which is often. My dad loves the trips out which has started more recently, something he has always loved doing. Only have good things to say about the home and all the staff, pity there are not more of them to make it easier for everyone else.

We received a lovely welcome on a grim November day and were shown to Mum's room. We had booked two weeks respite care. It was indeed respite, living up to the name. Thank you to all the hard-working staff - carers, cleaners, nursing, laundry staff, activities organiser etc. Mum loved one-to-one and singing. I loved being able to visit whenever I wanted. Craven Nursing Home almost became my home for two weeks. Thanks again!

My mother spent the last seven months of her life at Craven. She died recently of dementia. The loving care she received from the staff was amazing, well beyond what I'd have expected given her condition and associated behaviour and that includes all staff, managers, nurses, care staff and cleaners. My father, also a resident at the Home, was supported and equally lovingly cared for, meeting his specific needs as he spent so much of the day with his wife and is now being very well looked after through a difficult time for him. I couldn't recommend it more highly.

Craven Nursing Home cared for my father, who had Alzheimer's disease, for about eighteen months. We were always impressed by the dedication of the team in Heron and as the disease progressed they adapted to his needs appropriately, keeping him comfortable and safe as he became frailer. He developed good relationships with many of the staff. They were very supportive to us as a family, especially in Dad's final few days and we will always be grateful to them.

Thank you all.

I can’t recommend Craven Nursing Home highly enough. They provided wonderful support to my mother and my family at a very difficult time for us. At very short notice, they took on the care of my mother who, at 86, had suffered a decline in her abilities. They cared for her in a wonderfully supportive way. Both the nursing and the care staff were so lovely, nothing was too much trouble for them. The meals were wonderful too. I was impressed with the cleanliness and the decor of the home. The home has a fresh and modern feel to it, the garden was beautiful too with flowers and a lovely seating area. Thank you for all your support. It was so good at such a difficult time.

We were grateful to be able to visit Mum during this time of Covid testing, wearing PPE and masks. Reassuringly, the manager ensured that at all times we were compliant. We felt sure Mum was safe in their hands.