Craven Nursing Home

My mum who was 97, suffered from severe dementia. She was admitted to Craven Nursing Home in April 2019. Noone could have been kinder than the staff there. They were so patient with her, even when she was, to say the least, challenging. I could not have asked for her to be looked after any better. The home is lovely, clean, bright and well decorated. Mum loved the food surprisingly, as she was very selective about her food. When the end came, she was so well looked after and so obviously loved. I couldn't have asked for more.

I would recommend anyone faced with the same dilemma we had, to choose this nursing home it will give everyone involved total peace of mind and it’s the least you can do for your loved ones.

My husband received excellent care from all the staff, myself and my daughters [aged 21 and 19] were given the comfort and support that we all needed at this sad time. It was such a positive experience for the whole family and I have absolutely no hesitation recommending this home.

The staff have worked so hard and so bravely throughout the pandemic to keep my mother safe and happy. The standard of care is excellent. Mum is cared for so well with patience and understanding. I highly recommend Craven Nursing Home.

My husband moved in here in February - thankfully there was a nice room available at the time. It had a toilet and washbasin en suite, something not available before. A friend had told me the care here was very good and she was absolutely right. From the outset, a thorough and sensitive assessment was made of his needs and aids were put in place quickly. It was heartwarming to see the care and professionalism of staff making him welcome with friendly introductions, putting up pictures or booking video chats. The teamwork is sound and proactive, well managed and appreciated by those leading the way. The Underpinning Elements written in the Statement of Purpose are so good to hear - almost a hug in words. Relatives and friends of residents should be so encouraged by the determination to work for residents happiness and well being and these aims do feel enacted. My husband is already responding to the kindness surrounding him and the staff are reviving his sense of humour wonderfully.

I feel my sister has settled down at the nursing home, she has the company of other people residents and staff. She mentions another person who lives there who she has particularly bonded with. She does talk about where she lived before and going on little holidays but does not get upset about it now. She probably doesn't realise all that is being done for her but is encouraged to be as independent as possible. She always mentions how clean everything is and how nice the staff are.

My aunt had to move into a care home because of a deterioration in her dementia at a difficult time due to the pandemic. As a family, this impacted us not being able to visit the home as they would facilitate in 'normal times'. The staff have been extremely supportive in helping her to settle and maintain daily contact with her sisters by phone. They have done their utmost to facilitate visits when restrictions have allowed. My aunt tells us it is lovely and clean, the staff are nice and they have lovely cakes and yoghurts. She has become friendly with some of the other people who live there and whilst she would still wish to live at home we feel very reassured she is safe and content.

My dad has now been living in the home for 3 months. He settled quickly and talks positively about life there. He enjoys his meals and the view of the canal and hills from his room. The staff are so smiley and friendly with residents and their families and always willing to help with any issues. I know he is being well cared for.

The staff have been fantastic. I had to move Mum quickly as she had become unsafe where she was, and the manager made the transition seamless. I have been so impressed with the friendliness of everyone and the care they have shown her. Have been able to see Mum inside for the first time since last April, and visits are organised and well facilitated.

There are less expensive care homes around, but you get what you pay for. I'm happy we made the right choice.

My friend had to go into respite care for a few weeks and I found on my visit (full PPE and very safe visiting regime) all the staff are friendly and go the extra mile, she loved the friendly atmosphere and activities that were arranged. My friend has told me she wants to go back. So to me that says it all.

Mum has been resident here for more than two years and the last four months has been during the coronavirus pandemic. During that time mum (and her family) have been attended by friendly, helpful and professional staff, the fact that the home has remained Covid-19 free throughout this dreadful time is testimony to their care. All the residents are treated with respect and dignity but most importantly with care and kindness. The home itself is modern and kept immaculately clean and odour free, unlike some that we visited whilst looking for a place for mum. The manager is very approachable and has proved more than helpful with help and advice, as, I hasten to add, have all the staff without exception. We looked at a number of homes before selecting Craven and I can thoroughly recommend it for those needing full-time care. Thank you all.

Nicely furnished and very clean, nice views from the rooms overlooking the canal.

I would highly recommend Craven Nursing home. The staff were excellent at caring for my mum, who sadly passed away this month, not only were they good with mum but they were very kind and understanding with me. The facilities are very good with plenty of activities, the rooms are very nice and well kept, the food seemed very good and the lounges and social areas were nice. Everywhere was very clean and pleasant.

A 2-hour family visit by train. Monthly newsletter nice touch. Well maintained grounds, modern and close to town.

Once again a big thank you to all the staff who help all the residents there.

Mum was in Craven Nursing Home for the final 9 months of her life and we feel very grateful for the excellent care she received. On one occasion when I raised a particular need she had, it was addressed immediately. Activities staff work hard to involve all residents in activities and where possible outings. The little touches, like fresh flowers and white tablecloths on the dining table, gave Mum a sense of dignity. As well as being friendly, professional and caring the staff also paid attention to Mum's individual needs, especially in the final weeks of her life when she received truly outstanding care. We felt like part of a large caring family and shared so many hugs and tears with many of the staff - cleaners as well as carers and nurses.

I never worried about dads care and thank god I could sleep at night, unlike a previous care home.

My mother has been resident in this care home for over two years and has, at all times, been treated with respect, empathy and good humour. Across the board, staff are not only kind and polite to residents but also to relations and friends, willing to spare the time to chat and discuss any concerns we may have. As a family we couldn't be happier with The Craven Nursing Home and are thankful for the support it provides.

My aunt is very well looked after and for 5 years I have been very happy with her care. The management and staff are very helpful and caring people.