Ingleborough Nursing Home

let him know I was visiting him. Arrived at the home on time. Was told by staff that there was no record of the appointment I had made two hours earlier. Could only see my friend through an external double glazed window in the blazing sun (temperature in high 20s) a few yards from a busy road. I declined as I had visited my friend twice previously using that method. I could not hear a word he said and he could not hear a word I said. Total waste of time. No offer by staff to allow my friend into the garden outside in his electric wheelchair or any reasonable assistance to facilitate a (to him) welcome visit. I left him extremely disappointed after seeing him very briefly through the entrance.

carers sat with her and all having a sing-song. To me, that sums up the caring attitude of the staff and management. Well done, Ingleborough.

likes to chat and be part of the community, so it is good that she has new friends there (other residents and the staff), making her feel at home. We can certainly say that the decisions made relating to Covid-19 - time to 'close', visits etc, have all been spot on.
Mum's room is very homely, with a wonderful countryside view. It does not have a 'clinical' feel at all. Clean and comfortable.
A special mention goes to the staff who go 'above and beyond', being cheery and organising activities in what must be difficult circumstances and taking in to account residents' abilities. These include indoor bowls, board games, the garden and much more.
Thank you for looking after our Mum.

actually. The staff are excellent. The rooms are pleasant, well furnished and very clean. Residents can bring their own things to help them feel at home. The food is very good - Mum was underweight and is now a good weight again.
The nursing staff are caring and proactive if there is a concern. Family are contacted if there is a health concern, information is shared appropriately. There are excellent and appropriate activities for the residents and even social events with families. Mum enjoys her games and regular physio sessions. The Ingleborough was a good choice for us.