Whitby Court Care Home, Whitby, North Yorkshire
Whitby Court Care Home, Whitby, North Yorkshire
Whitby Court Care Home, Whitby, North Yorkshire

Whitby Court Care Home, from the Fisher Partnership, is designed to suit a wide range of nursing requirements, making the most of modern care capabilities within a comfortable and versatile living environment.

Group: Fisher Partnership

Person in charge: Samantha Taylor-Rose (Manager)

Local Authority / Social Services: North Yorkshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 50

Rooms with ensuite WC: 50

Weekly Charges Guide: Personal Care Single £800 – £1250 (These prices are only a guideline, please contact Whitby Court Care Home to find out the exact price for your requirements.) Nursing Care Single £800 – £1250 (These prices are only a guideline, please contact Whitby Court Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Whitby Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Whitby Court Care Home has a Review Score of 9.5 (9.512)

The Review Score of 9.5 (maximum of 10) for Whitby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Whitby Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.612 for Whitby Court Care Home is calculated as follows: ( (98 Excellents x 5) + (49 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 152 Ratings = 4.612

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.9 Points relating to the number of positive Reviews for Whitby Court Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 9 Reviews ÷ 10 Target = 0.900

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Whitby Court Care Home?

  • Extremely LIKELY
    10
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Whitby Court Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Very pleased with the care given to my father in law. The overall standards of the home is excellent. Would recommend the home to anyone wanting to place a family member.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent care home with excellent staff. My father spent 8 months here and was extremely happy and well looked after. I was always made to feel welcome when I visited. The home is of a high standard both in the environment and in the care given.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Care and attention were brilliant, all staff I saw were friendly towards visitors and residents. Assistance and time were given when needed. People are treated as individuals with dignity and support, with caring staff providing what I saw as an excellent service.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Safety / Security: Good

Rooms: Excellent

Although my sister spends most of her time in her room, we have always found the staff to be very helpful. The home is always clean and well looked after. I would not have a problem recommending the home.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has resided at Whitby Court since June 2014. The care home is an exceptional place for someone to live. The staff are welcoming and do a great job. The care home manager is always on hand when you need her and comes in for meetings at short notice to deal with any concerns.
I'd have no hesitation in recommending Whitby Court. A very well led service.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Our mother has been in Whitby Court Care Home for over two years. We have found that the care she receives there is a of a very high standard. She has a comfortable room with a view of the surrounding area which makes a lot of difference to her contentment. She has only compliments for the staff who are helpful and friendly (to visitors also). Mother is always encouraged to join in activities. She enjoys the music and films. The staff are swift to act if medical care is needed. Independence is encouraged where appropriate.
Overall, Whitby Court is a warm and caring environment. Our mother is happy and well cared for.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff at Whitby Court threat my nan with complete dignity and respect. She felt completely at home. Her medication got completely sorted out. She felt really supported, enjoyed the variety of food provided. She enjoyed the variety of food provided. She enjoyed her room as it had a door which she could open and enjoy the fresh air.
She had her favourite staff members but did get on well with a lot of the staff.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff always friendly and helpful.
Residents well care for. Rooms clean and tidy.

How likely would you be to recommend Whitby Court Care Home? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum came to Whitby Court a year ago and was very happy until illness struck. She was admitted to Hospital and all but died in June 2016. On her return to Whitby Court, she suffered for several months however, I believe that the nursing care that she was afforded there brought her back around to the woman that she is today and a truly memorable dominoes game. All I have to say to the staff at Whitby Court is Thank You.

How likely would you be to recommend Whitby Court Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When visiting my mother I always find the staff/management to be very friendly. My mother is very well looked after by the staff. She is always clean and happy. Whitby Court has a very good atmosphere. I would definitely recommend Whitby Court to anyone who requires residential care.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Management and staff are all first class I cannot find any fault with the care and recommendation given to my wife who has been resident for several months already.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum spent the last six months of her life in the care home and although it was never going to be like her own home we felt very fortunate that she was there. The home offer her a safe, clean environment with compassionate caring staff, we used to comment on how mum looked more cared for than she had in years. Always clean and tidy and treated with dignity, if mum had a grievance it would be the food, she would have preferred home cooking. The family were involved in details of care plan, the manager was involved at all times very professional, efficient, showed compassion and care support and reassurance. Had the ability to do excellent professional job but was like a friend too. Very honest and transparent. Mum had a pain free peaceful death surrounded by people she knew and her family. She was supported in every way which was extended to family, which has allowed the family to have good memories of her last days in home.

How likely would you be to recommend Whitby Court Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Couldn't fault any aspect of care, was very homely. All staff were very pleasant and helpful. I'm hoping to stay again.

How likely would you be to recommend Whitby Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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