Whitby Court Care Home

Waterstead Lane, Whitby YO21 1PX
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9.8 78 Reviews
  • Whitby Court Care Home, Whitby
Whitby Court Care Home, from the Fisher Care Group, is designed to suit a wide range of nursing requirements, making the most of modern care capabilities within a comfortable and versatile living environment.

At Whitby Court, based in Whitby, North Yorkshire, the focus is on providing quality care in a safe and comfortable setting. Whitby Court offers care for people looking for residential, dementia or nursing care.

Whitby Court is the town's first purpose-built ecological care home, with a biomass boiler, solar panelling, LED energy-saving lighting and underfloor heating throughout to minimise its carbon footprint.

Nestled in the heart of Yorkshire, Whitby Court offers a warm and welcoming atmosphere for those seeking exceptional care. The team is dedicated to providing residents with a fulfilling and enriching lifestyle, all within a beautiful Yorkshire setting.
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Care Provided by Whitby Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1600
  • Self-Funded Residential Dementia Care: £1350 – £1600
  • Self-Funded Nursing Care: £1450 – £1800
  • RESPITE Self-Funded Residential Care: £1250 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1350 – £1600
  • RESPITE Self-Funded Nursing Care: £1450 – £1800

These prices are only a guideline, please contact Whitby Court Care Home to find out the exact price for your requirements.

Contact Whitby Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Whitby Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rob Ashton (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (49)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Whitby Court Care Home Reviews (78)

9.8

Whitby Court Care Home has a Review Score of 9.8 (9.813) out of 10, based on 29 reviews in the last 2 years.
Over all time Whitby Court Care Home has 78 reviews.

Overall Experience
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Reviewer Connection to Whitby Court Care Home
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Total of 78, showing 61-78
Review from Alison G (Daughter of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been living in this home since March 2017, he has last stage Alzheimer's so is mostly bedridden. He needs to be fed and given drinks on a regular basis. He is treated very well by the carers and well attended by the nurses. The carers are kind, friendly and helpful. They work long shifts
and the role is physically demanding, despite this they remain cheerful and if assistance is required they are always there. The staff chat with my dad and make sure he has music playing or his TV on, he cannot do anything for himself and totally relies on them. I have confidence in them to care for him when I am not there. I am reassured by the level of care he receives and it gives me peace of mind. The staff are always friendly when I visit and can update me on my dad's progress if asked. The maintenance and cleaning staff are also friendly and thorough in their roles. The manager and her assistant are both extremely approachable if there are any issues. Thanks to them all for everything.
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Review from Julie D (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whitby Court care home cared for my mum during the last two months of her life after she had fractured her hip and subsequently needed round the clock care. All the staff have been wonderful showing kindness, respect and friendship whilst treating mum with dignity and care to the highest level. They
have enabled mum to end her life in the way she wished. The end of life care was beautiful. We'll never forget them.
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Review from S L (Daughter of Resident) published on 11 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Whitby Court Care Home from hospital following a major operation for a fractured neck of femur which occurred following a fall at her home. She was on the nursing floor, as she was no longer mobile and required 24-hour care. Sadly in March my mother suffered a major stroke,
verified by CT scan at the hospital, and was discharged back to Whitby Court for palliative care. She passed away peacefully 3 days later. I cannot find words to adequately express the professional, caring, dedicated, exemplary care that my mother received here; from all of the staff. My mother's dignity was maintained, thanks to a truly wonderful team.
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Review from Dorothy N (Daughter of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was well looked after at Whitby Court Care Home. The girls were cheerful and kind. She enjoyed her food. Because of her failing eyesight, she was unable to join in the activities very much.
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Review from Hilda W (Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was sent from hospital for 2 weeks respite care after a fractured femur, I cannot speak too highly of the care I received in the home. Nothing was too much trouble and the loving, kind and patient staff made me (an old lady approaching 96) feel among friends and ensured that I can walk again with
renewed confidence. The standard of care throughout was immaculate, I was sorry to leave!
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Review from Nichola B (Niece of Resident) published on 22 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in care for some 6 years now and at Whitby Court since Easter 2014. I have therefore watched the home develop and evolve since it opened very nearly. Whitby Court has established a happy, homely, caring atmosphere - my aunt started on the ground floor but is now on the first floor as
she needs full nursing care. It cannot be easy for those (largely young) people but they maintain a cheery demeanour, retain the resident's dignity, give choices where possible - and they care for us, the family too.
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Review from A N (Son-in-law of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care given to my father in law. The overall standards of the home is excellent. Would recommend the home to anyone wanting to place a family member.
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Review from N N (Daughter of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home with excellent staff. My father spent 8 months here and was extremely happy and well looked after. I was always made to feel welcome when I visited. The home is of a high standard both in the environment and in the care given.
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Review from Edward D (Brother of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my sister spends most of her time in her room, we have always found the staff to be very helpful. The home is always clean and well looked after. I would not have a problem recommending the home.
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Review from D H (Friend of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and attention were brilliant, all staff I saw were friendly towards visitors and residents. Assistance and time were given when needed. People are treated as individuals with dignity and support, with caring staff providing what I saw as an excellent service.
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Review from Elizabeth B (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother has been in Whitby Court Care Home for over two years. We have found that the care she receives there is a of a very high standard. She has a comfortable room with a view of the surrounding area which makes a lot of difference to her contentment. She has only compliments for the staff who
are helpful and friendly (to visitors also). Mother is always encouraged to join in activities. She enjoys the music and films. The staff are swift to act if medical care is needed. Independence is encouraged where appropriate.
Overall, Whitby Court is a warm and caring environment. Our mother is happy and well cared for.
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Review from K W (Granddaughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Whitby Court threat my nan with complete dignity and respect. She felt completely at home. Her medication got completely sorted out. She felt really supported, enjoyed the variety of food provided. She enjoyed the variety of food provided. She enjoyed her room as it had a door which she
could open and enjoy the fresh air.
She had her favourite staff members but did get on well with a lot of the staff.
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Review from Sue B (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always friendly and helpful.
Residents well care for. Rooms clean and tidy.
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Review from Michael M (Son of Resident) published on 28 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum came to Whitby Court a year ago and was very happy until illness struck. She was admitted to Hospital and all but died in June 2016. On her return to Whitby Court, she suffered for several months however, I believe that the nursing care that she was afforded there brought her back around to the
woman that she is today and a truly memorable dominoes game. All I have to say to the staff at Whitby Court is Thank You.
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Review from Victoria O (Daughter of Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When visiting my mother I always find the staff/management to be very friendly. My mother is very well looked after by the staff. She is always clean and happy. Whitby Court has a very good atmosphere. I would definitely recommend Whitby Court to anyone who requires residential care.
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Review from John (Husband of Resident) published on 25 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are all first class I cannot find any fault with the care and recommendation given to my wife who has been resident for several months already.
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Review from G W (Son of Resident) published on 20 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum spent the last six months of her life in the care home and although it was never going to be like her own home we felt very fortunate that she was there. The home offer her a safe, clean environment with compassionate caring staff, we used to comment on how mum looked more cared for than she had
in years. Always clean and tidy and treated with dignity, if mum had a grievance it would be the food, she would have preferred home cooking. The family were involved in details of care plan, the manager was involved at all times very professional, efficient, showed compassion and care support and reassurance. Had the ability to do excellent professional job but was like a friend too. Very honest and transparent. Mum had a pain free peaceful death surrounded by people she knew and her family. She was supported in every way which was extended to family, which has allowed the family to have good memories of her last days in home.
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Review from K D (Daughter of Resident) published on 6 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't fault any aspect of care, was very homely. All staff were very pleasant and helpful. I'm hoping to stay again.
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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Whitby Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Whitby Court Care Home is calculated as follows: ( (283 Excellents x 5) + (56 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 343 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Whitby Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Joshua

Joshua Fisher

Job Title: Operations Director Joined: 2014

My dad founded Fisher Care Group with a vision to provide excellent care with kindness in beautiful homes. I'm proud to carry that legacy forward on his behalf, supporting our brilliant teams in providing the very best care possible for our residents.

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