Whitby Court Care Home

Mother has been in Whitby Court for a long time (11 years I think!). She was in very poor shape on the day she went in and now looks wonderful for her age (103). She enjoys her food and the company and is kept clean and neat. I couldn't ask for more, as I can go home and relax knowing she is safe and well.

We are grateful in the last two and a half days of her life, the home allowed 24/7 visits and family staying through the night, including giving refreshments. We will be forever grateful.

I have been very well treated here by domestic, nursing and healthcare staff. I have been given excellent care at all levels and staff have gone above and beyond to keep me safe and happy.

My mom came to Whitby Court on Friday 1st December. The staff were amazing and showed dignity and respect to my mom in her last few days. The home was clean and nothing was too much and you could see the staff were caring and dedicated to their jobs.

I find all the staff very friendly and professional. They all have a great relationship with the residents.They are very caring and attentive and work extremely hard to keep everyone happy in what can be trying situations.

Staff are very supportive, helpful and friendly. They always have time to care for the residents and support friends and family. The home is warm and clean. All the staff make you feel as though you are always welcome and nothing is too much trouble, a very welcome cup of tea when I arrived.

Caring staff, kind to residents, lovely peaceful home, always polite, even when busy if asked to assist.

Rooms and facilities are to a great cleanly standard.

My mam was a resident on the nursing floor, the care and love she received was 100%, from carers to management, everyone cared as much as the next person. I would highly recommend Whitby Court Care Home to many people, mam had many a lovely Xmas with them until she sadly passed.

I have had to ask on many occasions for the doors to be opened so we can sit out.

I couldn't be more impressed with the quality of care my husband has received and the friendly welcome afforded to me. Without exception, all the staff who work here are, in my opinion, of the highest quality. It is a pleasure to visit and know my husband is in exceptionally good hands. Thank you all so much.

Having had Mum transferred from West Yorkshire to Whitby to be close to me, it is the best thing that has happened. She is 98 and from day one of her admittance the staff have been amazing, all departments are caring and understanding and everything is second to none and they are all understanding of me too. Everything is excellent. I am delighted with the service. Thank you.

Whitby Court exceeds expectations in terms of my uncle's care, safety, comfort and management of his medical needs both in administration and unplanned needs via doctor's or hospital admission. Records are detailed when the unexpected occurs so we can see events before, during and plans for ongoing care. The home is welcoming, clean and the decor is to a high standard. It is roomy, spacious and has a comfortable feel with dining in a separate room from the lounge.

Staff and management are always more than helpful and the residents are treated so nicely and with respect and compassion. Plenty of activities and organised outings are available if they want to join in. Encouraged to mingle and motivated to exercise, constant interaction by staff and attention to residents with regular checks. All very reassuring and comforting.

From the outset, I have been very satisfied with the care, communication and attention that we have received from Whitby Court Care Home. All of the staff are open and friendly and nothing is too much trouble. Overall my uncle has settled very quickly and is very happy in his new home which is the most important thing.

Whitby Court Care Home is a clean and safe environment where clients are treated with dignity and respect. I can trust staff and management to cater for all my needs and build up my shattered confidence after a very unfortunate experience in another care home. I have been treated here as an intelligent, cognisant person needing care. Whitby Court feels like a home to me and the staff are a loving family. I can trust in the management to rebuild my confidence and make me feel as if everyone really does care for the residents and their welfare. Find time in very busy schedules to show interest in our private lives, in and out of the home, and interest discussions. Jobs are done without having to be asked. Rooms are light, bright and airy, immaculately kept by very efficient staff. Staff can read the emotions of clients in a most caring fashion. Promises kept.

Outstanding care and attention. These girls are amazing! They are so caring and attentive at the end of life stage. Truly an amazing team! Thank you for all the care and support you gave at such a difficult time!

This is how it should be done.

Generally among the main permanent staff, satisfactory throughout and as far as catering is concerned, mainly good. Comfortable. One member of staff, in particular, is lovely with Dad and he feels safe with her - as he does with some of the other carers, especially as he is blind.

Whitby Court Care Home is well run by the manager who is exemplary in her care of residents and their relatives. My mother was treated with dignity, humour and love even when she was being particularly challenging. This is a well-run home and the care given is excellent.