Barchester Threshfield Court Care Home

My wife, who suffered from dementia, finally went to stay at Threshfield Court in June. She died there in August. During the ten weeks that she was resident, I visited very frequently at all times of the day, evening and night; I saw and heard the carers and managers in action at close quarters both assisting my wife and other residents. I have nothing but admiration for them. All of the carers were patient with the residents and clearly had taken the trouble to know their likes and dislikes as well as something of their background. They were creative in seeking solutions to my wife's difficulties in taking nourishment. The nurses in charge repeatedly said that their concern was the whole family and they seemed to have an endless capacity to talk to the family. On the basis of our experience of the care of my wife, all the family agreed that we could not have found a better place for her.

The food is good and there is always plenty of choice.

My residency has been as a respite care patient for serval short periods during the last year. In those occasions, I was able to observe and receive the excellent care and attention administered by the dedicated nursing and caring staff. It is testimony to the ability of the management to assemble together a group of man and women of different cultures to look after the people who are no longer able to look after themselves. Not forgetting the Chefs and their staff and the household and maintenance personnel, all who contribute to the smooth running of the home.

The compassion, empathy, patience and sense of humour by staff is amazing.

My 93-year-old mother spent several months at Barchester Threshfield Court Care Home before she died. She was suffering from dementia and we felt lucky to have a friendly, well-run care home specialist in dementia on our doorstep. We felt welcome to call in at any time and the busy staff always found time to talk to us and offer us a cup of tea. We are kept informed of every change in my mother's condition and medication. We are grateful to all the staff for their care and kindness to my mother.

Lovely to see my mum looking very smart and had just had her hair done. Although she can no longer speak, we communicate in other ways, the Carers always make her smile and I am so reassured by the quality of care. Really very happy with everything. Thank you.

Cannot fault this nursing home. It is clean and has a warm homely feel. Meals are good with a good variety. Considers residents likes and dislikes. All the staff are kind and considerate of each residents needs and treats them with dignity.

Good personal care for the resident.

My mother went in for 8 days of respite care so we could have our first holiday in 3 years. She is not a very sociable person having lived alone for many years, however, she has not stopped talking about her stay since she came home. She will definitely go back again, loved all the staff and I think she talked more than she has in years. It is lovely to think we can go away again with no worries, knowing she is so well looked after.

I visited my sister with my niece on 17th August. Threshfield Court Care Home is a delightful place. It is light and airy, always spotlessly clean and tidy and beautifully decorated. A particularly delightful feature is that unlike many care homes, lots of little lounges have been retained from the original Wilson Arms from which Threshfield originated. The whole is enhanced by a secluded garden which is an oasis of peace for the residents.

Threshfield has a marvellous and devoted team working as one, to complete the comfort of all the residents. Their manner on the telephone is always polite and helpful and the whole effect is a credit to each and everyone.

Whilst visiting our friend for the first time, we were pleased to see what a lovely building it was, also the rooms were lovely and spacious, very clean and well cared for, the staff we encountered were all very helpful and so pleasant, our friend said how nicely they all treated her, that the rooms were cleaned every day, fresh towels etc and she had no complaints. We were very impressed with the place.

Excellent, caring staff. Thank you.

We could not thank the nursing home staff enough for all the help, sympathy and understanding they have given, especially when my mother passed away and we believe they also feel the loss personally and that she will be missed at the home.

My mother was a resident for the last eight months of her life. She had been discharged from hospital in poor health and needing nursing care - no one expected her to live very long. With the professional, loving care given in Threshfield Court she got a new lease of life and her time there was the best it could possibly have been. The staff are without exception absolutely fantastic - they treat residents with care and dignity but also love, humour and tenderness. My mother enjoyed life and was contented despite the physical challenges she faced and her dementia. The staff are brilliant at communicating with people living with dementia. My mother had a superb carer who was allocated to be her particular point of contact and he was wonderful and she loved him. The way that the home is organised ensures that there is continuity of care for residents and it was very reassuring to speak to staff who all recognised who we were and passed on accurate information about our mother.

I had a sunny ground floor room looking out on a pond in the garden with woodland beyond. Meals were good, vegetarian but monotonous and service was slow. I was helped to the dining room and sat at a table for 4.

Superb friendly staff even if they are overworked due to demanding patients. Cleanliness immaculate and food is usually good though obviously has to cater for people with severe physical and mental disabilities.

The home is spotless, smells fresh and clean and furnishings modern.

My husband's care has been excellent. The staff that we have met, as a family, have been friendly, helpful and very caring towards my husband and all the residents. We are not at the home all the time of course, but a member of the family goes every day and is welcomed every time.

Four months after my father became a resident at Threshfield Court my mother who was in a difficult nursing home died and the staff looking after my father were excellent in the way they dealt with him through it all even escorting him to the funeral leaving us to deal with things on the day. Much appreciated. Cannot fault any of the care provided up to the present.

Quite satisfied with the care.