






Wordsworth House is situated about half a mile from Newcastle city centre in a pleasant suburb.
The home has good public transport links and is close to Newcastle central station.
Visitors are given a warm and welcoming reception, with a smile and a cup of tea or coffee.
The needs of residents are very quickly assessed in relation to where they want to be and the people they need to talk to. The...
Care Provided by Wordsworth House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Wordsworth House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Lisa Coull (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (35)
Wordsworth House Reviews (58)
Wordsworth House has a Review Score of 9.5 (9.532) out of 10, based on 19 reviews in the last 2 years.
Over all time Wordsworth House has 58 reviews.
The care and kindness, often good-humoured is quite evident.
I have no complaints to say about this care home.
The team at Wordsworth House will be pleased to receive this feedback. Thank you.
My mum was only at home for less than three weeks. She was well looked after. The staff were all amazing and caring. All the staff I encountered were friendly and welcoming. My mum never got the chance to take part in any activities as she was quite poorly, so I cannot comment. Overall, a lovely comfortable home with great staff who are caring and friendly.
Thank you for your review. We will pass this over to the team at Wordsworth House.
My mam was a resident at Wordsworth House for almost two years, until she died in February 2024, at the age of 102 years. Although Mam was diagnosed with dementia and had mobility problems, she was alert and interested in many topics. My sister and I were so happy with the wonderful care she was given during her time at Wordsworth. The staff were all kind, patient and caring at all times, and always showed respect and preserved Mam's dignity. We will always be grateful to them.
Our deepest sympathies are with you and your family at this time. Thank you for your kind words and lovely review, which will be passed on to our team; your mum will be missed at Wordsworth House.
My mam was in Wordsworth for nearly two years up until she sadly passed away in February. During her time there, she was very happy and enjoyed getting to know the staff, some of whom became more like friends to both her, me and my sister. I am so grateful to all the staff for their excellent care and support. They always treat Mam with kindness, patience, humour, encouragement and dignity. Always willing to go the extra mile.
Our deepest sympathies are with you and your family at this time. Thank you for your kind words about our team, which will be passed on to our Wordsworth House team.
Wonderful care by wonderful, caring people. Everyone was kind, efficient and helpful. I cannot thank the staff enough for all their hard work.
Thank you for your lovely review and amazing feedback - this will be passed on to all our team.
I would like to thank the staff at Wordsworth House Jesmond for looking after my brother with terminal cancer. His wife died on New Year's Day 01/01/2023. He was in the home for eight glorious months they made him and my family very welcome. Could not thank the staff enough. He loved all the staff both day shift and night shift. Thanks very much.
Thank you for your kind words. The team at Wordsworth House will be delighted to hear this
I wish to express our gratitude and praise for the care and nursing given to my brother-in-law while he was in the care of Wordsworth House in Jesmond. All the staff were fantastic with the way they looked after him, he wouldn't have lasted so long without him staying at this home.
Thank you for taking the time to write this lovely review. I will pass this on to the team in Wordsworth House who miss him greatly.
Words cannot express how wonderful this place is. Everyone at Wordsworth House care for the residents as if they were their own family member. My uncle came here January 2023 and very recently lost his battle with cancer. Every single team member loved him and his fantastic sense of humour. He did not want to leave and felt as though everyone was an extended family member. Thank you from all of the family for making my uncle feel so special from the minute he came to you.
We are so sorry for your loss, he will be very missed by all at Wordsworth. Your lovely comments will be passed to all our care team.
As the service user I support is unable to communicate, it's very important to me that staff keep me informed between visits if anything they think I need to know. Because they do this, I'm reassured to feel that they genuinely care about his health and welfare.
Thank you for your lovely review; your feedback will be passed on to the team.
My father has been a resident at Wordsworth House for over two years. The staff provide an excellent level of care and work very hard. They are very caring and kind. My father is happy there. I would highly recommend Wordsworth House.
Thank you for your lovely review and kind words that will be passed to our Wordsworth House team.
I cannot speak highly enough about Wordsworth House and the team.
Overall care for my father has been outstanding.
Wordsworth is clean and lovely a feeling of "warmth" for residents from the team/staff.
Very kind staff, that genuinely care for residents in Wordsworth House and my father formed close attachments to staff members in the care home.
My father loved the food and always left clean plates.
Wordsworth is in a lovely "leafy" location, with great grounds and my father enjoyed the bird table I was allowed to put in the grounds so he could watch the birds from his window.
Wordsworth is in a great location in Jesmond, Newcastle, and a 2 minute walk from Wordsworth House is a street of cafes/shops if you as a visitor need to walk out and take a break.
Always offered a tea or coffee or biscuits every time I visited my father.
As I have said before I cannot recommend Wordsworth House more highly.
Thank you for your lovely review. We are very proud of the quality of care your father has received. The team will be delighted to receive this feedback.
My brother was taken in as a resident in January 2023. His care and welfare have been provided by a wonderful team of staff, from everyone working at Wordsworth House, even down to the cleaners who are always careful and diligent in their duties. I would have no problem in recommending Wordsworth House to anyone needing care for themselves or their relatives.
Thank you for your wonderful feedback, this will be passed to our team at Wordsworth House
My relative who suffers from dementia is comfortable and content. The home keeps me informed on a regular basis of her situation and needs. As a relative it is essential to know she is in a secure and safe environment, which gives peace of mind.
Thank you for your lovely review and kind words, your feedback will be passed on to the team.
My husband has been a resident of Wordsworth House since August last year and the dedication of the staff and the care they give him are exemplary. He is able to respond to his nurses and carers the way he would to his family, they are his second family now. Any small problem that has arisen has been dealt with swiftly and professionally.
Thank you for your lovely review and kind words, the team will really appreciate your feedback and this will be passed on to them to hear.
The administration staff are approachable, helpful and pleasant. Caring staff are efficient and attentive to residents. Activities for residents - armchair exercises, craft club etc. The residents have acceptable meals and look well cared for.
My mother has been much happier since she moved here. Friendly, caring staff who treat her with dignity and compassion. Good facilities and activities, always clean and tidy, staff will help in any way they can. I cannot recommend Wordsworth House highly enough.
Our mother has recently become a resident at Wordsworth House, and I can speak for our whole family when I say that we are more than satisfied with the level of care in all areas that our mother has received. She seems very content and has settled in really well. All members of staff are friendly, caring and professional. Thank you all.
Thank you for your lovely review and feedback which will be passed to our team.
They are nice and take care of my mom.
Thank you for your lovely review; I will pass your kind words on to our care team.
The carers really care. The management is first class. Like every home in this sector, they need more funding.
Thank you for your lovely review, we really do appreciate your kind words and support. Your feedback will be passed to the Wordsworth care team and management.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wordsworth House.
There are no upcoming events for Wordsworth House.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Wordsworth House.
Meet the Team (0)
There are no Team Members posted yet.
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