






Wordsworth House is situated about half a mile from Newcastle city centre in a pleasant suburb.
The home has good public transport links and is close to Newcastle central station.
Visitors are given a warm and welcoming reception, with a smile and a cup of tea or coffee.
The needs of residents are very quickly assessed in relation to where they want to be and the people they need to talk to. The...
Care Provided by Wordsworth House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Wordsworth House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Lisa Coull (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (35)
Wordsworth House Reviews (58)
Wordsworth House has a Review Score of 9.5 (9.532) out of 10, based on 19 reviews in the last 2 years.
Over all time Wordsworth House has 58 reviews.
My dad's been in Wordsworth Care Home for nearly a year now and the care is more than satisfactory my dad always praises the staff as do I I hope all the staff always get treated accordingly there amazing people with great value :)
The care and support offered to my Mother and to us as a family is first class
Wordsworth House has a lovely, friendly atmosphere. It becomes part of your life and from reception to visiting your relative you are greeted as a friend.The longer serving staff are good at keeping you up to date with your relatives day to day moods, activities, food consumption. I was so impressed with concerts from local school, singers, the way the home is decorated for Christmas, Easter, Halloween, Royal and Sporting Events, and the quiz, activity and exercise classes as well as church services. My only suggestion would be to have the television to shown videos of: Strictly, old films, interspersed with just music playing rather than Quiz Shows, News, all afternoon
Thank you for your wonderful review, your fantastic feedback will be shared with all our Wordsworth House team.
My experiences at Wordsworth House have always been top-class. I cannot fault them in any way. All of the staff are very friendly and extremely helpful. I have seen firsthand "instances" they have had to put up with. I praise them for how they handle these situations. I could not do their job. They should all be proud of themselves. I certainly am. They are all hardworking people with hearts of gold.
Thank you for your wonderful 5-star review - your amazing praise will be passed to all our Wordsworth House team.
My dad was only at Wordsworth house for 2 weeks at the end of his life. I really couldn't fault the care that he received. He was looked after extremely well, was always comfortable, clean and the carers took time to get to know him. It was very difficult to put my dad into the home but once he was there we could relax knowing that he was being looked after so well. I would not hesitate to recommend Wordsworth house to anyone looking for a care home for their relative.
Thank you for your review and lovely comments, these will be passed to all our Wordsworth House team.
My nanna has been here over a year now. She took some settling in and can be very difficult at times but the staff are amazing. Everyone you speak to is happy and chatty and it feels like they really care. My nanna calls them her friends and it does feel like that. When she kicks off we feel like she's the only one however the staff take it in their stride and deal with her. My hat goes off to them.
Thank you for taking the time to leave a review about Wordsworth House, your feedback will be shared with all the team.
My mother was given a place at Woodsworth House for end-of-life care. As a family, we were distraught and did not know of this place. However, from the moment we went through the doors, we were met with kindness, compassion, and so much more. All of the staff are amazing, not only looked after my mam with the best care possible but looked after us too, my sister and brothers - nothing was too much bother for anyone - they really looked after us all, and cared for my mam until the end, all staff present giving her a guard of honour as she left with the funeral staff.
Thank you for taking the time to leave such a lovely review at this difficult time, please accept our sincerest condolences for your loss. Your kind words and feedback will be passed to all our Wordsworth House team.
Excellent care covering all aspects of Wordsworth House. Staff are so friendly and nothing is too much trouble. Activities - always something going on. My mum is always active and enjoys everything.
Thank you for your fantastic 5-star review, your kind words and wonderful feedback will be passed to all the team at Wordsworth House.
The carers who care for him on a regular basis have made a point of getting to know him and certain ways he likes them done.
His room is mostly keep lovely and clean and there is always someone on hand if needed assistance in his room. Also the laundry staff are all lovely and extremely helpful.
Thank you for your lovely review - your feedback is extremely important to us and will be passed to the Wordsworth team.
My husband received very good care whilst living there for 5 months. All the staff showed warmth, respect and kindness to him and myself and his sons. Any issues I raised were addressed quickly and resolved. The senior staff were accessible at all times. I would recommend Wordsworth House to anyone seeing a care home for relatives.
Thank you for the kind words and review of Wordsworth House, your feedback will be shared with all our team.
My dad had a room on the nursing floor for 5 months where he then passed away expectedly (with terminal cancer).
The staff all tried very hard to get to know dad - who needed a lot of attention. They were all friendly, professional and considerate throughout. We spent a lot of time at Wordsworth house so got to know a lot of them.
They were especially good in dads final days and made them as comfortable as possible for dad and for us, we will always appreciate that.
I would not hesitate to recommend Wordsworth house.
We are very sorry for your loss and would like to thank you for taking the time to leave a review at such a sad time. Your positive feedback of both Wordsworth House and the team is very appreciated and will be passed to them all.
A lovely and friendly home which has improved immensely since 2014, due to the great management. My mam received genuine, friendly care and efficient nursing. I watched her improve day by day during her time at Wordsworth House. The home is clean, well organised and attractive with creative touches like the little community library, etc. Though my mam was glad to get home, she always felt safe and secure and would consider respite there.
My mother was in this care home for over 4 years. The staff down from the manager were absolutely amazing they show care love and dignity to all. I would recommend this home 100% they inform you what is taking place and keep you well up to date with what is going on with my mother. I can't thank them all for the care and love they provided before my mother passed away.
The home manager supported my mother through an issue that mum had promptly and professionally and took a lot of the time to personally keep mum up to date. The manager considers this part of her job, but I am so grateful that she went above and beyond and spoke up for mum. She made mum feel safe. The manager ensures as far as possible that the same people care for residents and this made mum's time in the home so much better than just a caring experience. Mum made some deep and genuine connections with staff and they were constantly cheerful and loving and loving with mum. Thank you.
Thank you for your lovely review, your kind words will be passed on to all the team.
I'm not sure when the breakdown of communication with my mum started, but break down they did. After 5 years we were fairly happy with the home. But somewhere down the line the management decided they couldn't cope with her Alzheimer's advancing and so they gave an 89 year old former social worker an eviction notice out of the blue. Its delivery felt unnecessarily cruel, the contents of the letter needlessly harsh and cold. I will never forget the day I came to move her out her crying with a resident *and* a carer. It was one of the most heartbreaking things I've witnessed. It seemed an avoidable situation and in the end there wasn't much care in this care home - at least she's finally seen a doctor and podiatrist where she's moved to. There are some amazing people who work in Wordsworth House - harder working carers, cleaners and cooks you could not find. But the management style delivery leaves a lot to be desired. I feel so disappointed and let-down by Wordsworth House & Akari Care.
I was made very welcome. The staff were helpful and responded to requests and questions.
Thank you for your amazing 5-star review, your lovely, positive feedback will be passed to all our team.
Very happy with the care and support my mother receives. The staff are absolutely amazing with her. I only gave satisfactory on food as some points could be served with accompaniments, pork with apple, etc. More choices of desserts, they seem to be repetitive.
I was genuinely impressed and deeply moved by the care at Wordsworth House. I was apprehensive about my mother going into a home, but the staff exceeded all my hopes. They weren't just hardworking and professional-they brought kindness, patience, and even humour, making an immense difference. With 24/7 access, I visited at all hours and always saw genuine care. The staff truly valued the residents, creating a warm and compassionate environment. When my mother sadly passed away, their support was exceptional. They handled everything with such understanding, knowing exactly how to comfort each of us. I am profoundly grateful I chose Wordsworth House. The kindness, humour, and dedication of the staff made a difficult time so much easier, and I cannot thank them enough.
Eevryone at Wordsworth House treats my mum with genuine affection and concern for her welfare. Although bedbound and suffering form dementia, staff chat to her, are cheery and encouraging. On visiting Wordsworth House, I find it reassuring that all staff, on any floor, know her by name and are interested in any comments and any concerns. Staff are proactive and communicate any issues to me in a timely fashion, either verbally or by telephone. Wordsworth House has been a very good choice of care home.
Thank you for your fantastic review and feedback about our Wordsworth House, your lovely comments will be passed to the team.
My father initially went in for respite due to the death of my mother. Every request I made to the staff was carried out. The staff were excellent, friendly and treated him with care and humour which I appreciated. He ended up staying for 11 months and passed away in their care. I cannot thank the staff enough for all they did and will always be grateful for the care my dad received.
Thank you for taking the time to leave such a lovely review for our team, your words will mean the world to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wordsworth House.
There are no upcoming events for Wordsworth House.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Akari Care Ltd
Accreditations
There are no accreditations posted yet for Wordsworth House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Wordsworth House
What types of Care is Wordsworth House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Wordsworth House have?
There are 78 Single Rooms.
What are the Facilities & Services at Wordsworth House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Wordsworth House to the centre of Newcastle upon Tyne?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wordsworth House to verify any information. View our terms and conditions. Wordsworth House has an Enhanced Service -more info.