Clayton Road, Jesmond, Newcastle upon Tyne NE2 1TL
Wordsworth House is a comfortable residential and nursing care service registered for seventy-two people, specialising in general nursing, palliative care, residential and dementia care.
A homely environment is ideal for service users to achieve a comfortable lifestyle, while carers have access to the latest care technologies and methods to help to contribute to their well-being.
Respite and convalescent care are both available from Wordsworth House, which keeps strong links with GPs and other health professionals, such as physiotherapists.
Akari Care is Managed by Healthcare Management Solutions.
Group: Akari Care Ltd
Person in charge: Lisa Stephenson (Peripatetic Manager)
Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 78 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 78
Rooms with ensuite WC: 19
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Wordsworth House: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Wordsworth House has a Review Score of 3.5 (3.500)
The Review Score of 3.5 (maximum of 10) for Wordsworth House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Wordsworth House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.5 for Wordsworth House is calculated as follows: ( (6 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 12 Ratings = 3.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Wordsworth House is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = -0.25
Target of 15.6 positive Reviews (78 registered beds ÷ 5). 0 Reviews ÷ 15.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Wordsworth House?
Reviewer Connection to Wordsworth House
Submitted from a Website Submission by Clare E on Thursday 24 September 2015. Relates to September 2015.
Staff were friendly, welcoming, helpful. The home is clean. Basic needs seem to be well met. No complaints. .
How likely would you be to recommend Wordsworth House? Likely
Overall Standard: Good
Care / Support: Satisfactory
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Satisfactory
There are currently no Care Home Idol entrants who have performed at Wordsworth House