Thornbury Care Centre

58 Thorndale Road, Thorney Close, Sunderland SR3 4JG
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9.4 23 Reviews
  • Thornbury Care Centre, Sunderland
Thornbury Care Centre is a modern development that is designed to look after nursing and residential care requirements, set up to be comfortable for those experiencing physical disabilities, as well as having the expertise to care for dementia sufferers.

A spacious interior is ideal for those with mobility issues, with a number of areas to enjoy socialising in whilst having private lifestyles respected.

All forty-four bedrooms are en-suite, have bedside lights, power and telephone points for personal use, and residents also have a wide choice of diet and nutrition from the home's food menu.
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Care Provided by Thornbury Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1159 – £1159
  • Self-Funded Residential Dementia Care: £1201 – £1201
  • RESPITE Self-Funded Residential Care: £1159 – £1159
  • RESPITE Self-Funded Residential Dementia Care: £1201 – £1201

Should your loved be requiring nursing care then please contact our admin team to discuss any of the fees.

These prices are only a guideline, please contact Thornbury Care Centre to find out the exact price for your requirements.

Contact Thornbury Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Thornbury Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Thorpe (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 4

Room Information

  • Single Rooms (64)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • All visitors welcome - protected meal times are in operation

Parking

  • Free on-site parking

Thornbury Care Centre Reviews (23)

9.4

Thornbury Care Centre has a Review Score of 9.4 (9.356) out of 10, based on 9 reviews in the last 2 years.
Over all time Thornbury Care Centre has 23 reviews.

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Review from Nathan V (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support have been outstanding, from the moment my dad arrived at Thornbury around 18 months ago.


Every member of staff is consistently kind, caring and incredibly helpful, not only to my dad but to us as a family. He has settled far better than we could have hoped and is treated with

dignity and respect at all times. Communication is excellent, and visiting always feels easy and welcoming.


The home is extremely clean and very well maintained. We visited five care homes locally before choosing Thornbury, and it stood out immediately as by far the nicest, both in terms of facilities and atmosphere. The communal areas are excellent and, while my dad doesn't personally take part, there is a wide range of activities offered.


We feel very fortunate to have found Thornbury and have complete peace of mind knowing my dad is in such a caring, professional and well-run home. I would wholeheartedly recommend

Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you so much for your incredibly kind and thoughtful feedback. It means a great deal to us that from the moment your dad arrived at Thornbury, you have felt confident, supported, and reassured. Hearing that he has settled so well and is treated with dignity and respect at all times is exactly what we strive for.

We are especially pleased that you feel welcomed when visiting and that communication with the team has been positive and consistent. Your comments about the cleanliness, atmosphere, and professionalism of the home will be shared with all staff, who will be truly encouraged by your words.

Thank you for trusting Thornbury with your dad's care. We feel privileged to support him and your family and are very grateful for your wholehearted recommendation.
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Review from D C (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
could not fault the care my mam resive staff very approachable managers very good all round great service for mam and her family could not be happier in the care she gets and the support we get as a family I feel very safe going home after a visit knowing mam is in good health
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you so much for taking the time to share such a kind and thoughtful review. We are truly delighted to hear that you are happy with the care your mam receives and that our staff and managers have made a positive difference for both her and your family. Knowing that you feel reassured and at ease when you go home after a visit means everything to us, as your mam's health, comfort, and safety are always our top priority. Your lovely words will be shared with the whole team, and they will be very proud to know their care and support are so deeply appreciated. Thank you again for your trust-it means more to us than we can say.
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Review from S N (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beautiful Mam has been a resident for over a year now. As her health and needs over this period have changed, they've all been addressed in a superior manner that I've learnt comes as standard.
The staff live the job! Not the other way around. This goes to say for care staff, seniors, management
and housekeeping. Their compassion, friendliness, commitment and professionalism shown to my Mam and myself has helped to alleviate a lot of the pain and stress when placed in the incomparable position of choosing a care home for your loved one.
Whilst no establishment anywhere is perfect, changes are always implemented where required, they involve family members and listen to suggestions, it's not a one size fits all, everyone is treat as an individual!
Top and bottom, it's a happy, friendly place, even in the most difficult and challenging circumstances. It's the place I'm glad I found.
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you so much for taking the time to share such a thoughtful and heartfelt review. Your kind words truly mean a great deal to us.

It has been an absolute privilege to care for your Mam, and we're deeply grateful for the trust you've placed in us during what we know can be an emotional and challenging journey. Knowing our team's compassion, commitment, and professionalism have helped ease some of that stress is exactly why we do what we do.

We're especially touched by your recognition of our entire team, from care staff and seniors to management and housekeeping. Each person genuinely cares, and it's wonderful to know that dedication is felt.

Thank you again for your trust and for being part of our community. We're so glad you found us.
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Review from Julie W (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at this care home are brilliant and caring , my mam has been in there for 6 years this year and is well looked after 24/7 . Best thing we ever did is put her into this care home , all The staff are so friendly and try and make mam laugh all the time . Thankyou to them all
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you so much for your kind and thoughtful words. It truly means the world to all of us. We are so pleased to hear that your mam has been with us for six years and that she is well cared for and happy. Our team genuinely loves what they do, and making residents smile and feel at home is at the heart of everything we do. Your appreciation really lifts us, and we're grateful for the trust you place in us every day. Thank you again from all the staff
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Review from Patricia l (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother began her stay at thornbury care centre in December 2025 I feel all of my mother's care needs have been met physically and mentally. The staff have been professional. The staff have made my mother feel warm and welcome. The staff have also made myself and other members of the family
understand the plan throughout my mother's future care.. my mother is happy with all the staff and at the care centre and the warmth they show towards her on a daily basis.
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you very much for taking the time to share such thoughtful and positive feedback regarding your mother's care at Thornbury Care Centre.
We are delighted to hear that since your mother's stay began in December 2025, her physical and emotional needs have been well supported, and that she feels happy, comfortable, and welcomed by our team. It is especially meaningful to know that the warmth, professionalism, and compassion shown by our staff have made both your mother and your family feel reassured and included in her ongoing care plan.
Your kind words are greatly appreciated and will be shared with the team, as feedback like yours truly motivates us to continue providing the highest standard of care. Please be assured that we remain committed to supporting your mother's wellbeing and keeping you informed every step of the way.
If you ever have any questions or concerns, please do not hesitate to contact us.
With kind regards,
The Thornbury Care Centre Team
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Review from Jeanette L (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend thornbury care centre very highly I felt as if the staff were part of a family anything my mam needed or wanted was dealt with they were always on hand to give advice when needed .The cleanliness and decor in the home was immaculate. I would like to thank everyone
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you Jeanette for your kind and heartfelt words. It truly means a great deal to us that you felt supported and reassured during your mam's time with us. Knowing that our team felt like an extension of your family and that your mam's needs were always met is incredibly special. We take great pride in providing a caring, supportive, and welcoming environment, so your comments about our staff, cleanliness, and home are deeply appreciated. Thank you for taking the time to share your experience and for your trust in Thornbury Care Centre.
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Review from Sheila M (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the onset of an emergency placement for my Mam , the staff were absolutely amazing in how they welcomed her & us as a family in such traumatic circumstances.
We feel very lucky to have not only found the perfect accommodation & care for my Mam but the level of support given to myself was second
to none.
There aren't enough words to express how positive we feel about the whole experience particularly in times of stress.
My mam was always reluctant to consider being cared for in a residential setting , however she soon felt that this was her home & being afforded the best care from every member of staff . The staff have gone over & beyond in supporting & caring for us all , especially during palliative and end of life care for my Mam. The kindness , compassion, consideration, professionalism and friendliness of the staff have continually reassured us as a family that my Mam was happy and content. I wouldn't hesitate at all to highly recommend the care home to others .
Reply from Samantha Thorpe, manager at Thornbury Care CentreThank you so much for taking the time to share such heartfelt words. It truly means so much to us as a team to know that we were able to provide comfort, support, and reassurance to both your Mam and your family during such a difficult and emotional time.We understand how important it is for families to feel confident that their loved one is cared for with dignity, compassion, and respect, and it is an honour to have been able to make your Mam feel at home and cared for in the way she deserved. Knowing that she felt safe, content, and supported, and that you as a family felt reassured, is the greatest reward for us.Your kind words about the team's kindness, professionalism, and dedication are deeply appreciated and will be shared with all staff. They will be so proud to know the difference they have made.Thank you again for your recommendation-it is a privilege to have supported you and your Mam, and we wish you and your family comfort and peace.
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Review from Louise A (Daughter of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thornbury provides a clean, well-run care home for people diagnosed with dementia. Staff are largely very caring and work hard to make sure residents are happy, well cared for, safe and active. There is a very wide-ranging and interesting activity timetable and families are also invited and welcomed.
My mother is happy with the food and level of care.
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreThank you for taking the time to provide such a lovely review. It sounds like Thornbury is doing an excellent job of providing a supportive and engaging environment for our residents with dementia. The commitment from our staff to ensure happiness and safety is so important, and it's great to hear that your mother is satisfied with both the food and the care she's receiving. The involvement of families and the variety of activities available must really enhance the overall experience for everyone involved. Thank you for sharing your positive insights!
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Review from David G (Son of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam stayed in Thornbury just a short time but during that time I cannot thank the staff enough for the care and attention my mam was given, they are an absolutely professional team who make the time to ensure the residents are cared for in the way we all would want to be cared for, I don't have a
single bad thing to say, only good. The final thing they did after my mam sadly passed away was beautiful, laying a single red rose on her bed, from all the family a massive thank you for caring for our mam.
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreDavid, thank you so much for your kind words and for taking the time to share your experience with us. We are deeply touched to hear that the care and attention our team provided to your mam met your expectations during her stay at Thornbury. It is our mission to ensure that every resident is cared for with the utmost respect and compassion, and knowing that we were able to provide comfort to your mam and your family during such a difficult time is incredibly meaningful to us. The single red rose is a small gesture to honour the memory of your mam and to express our sympathy and support to your family. We are truly grateful for your appreciation and your kind words about our team. Please know that your feedback means a lot to us and serves as a reminder of why we do what we do. On behalf of everyone at Thornbury, thank you for allowing us the privilege of caring for your mam. With heartfelt condolences, home manager and the team.
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Review from Beverley H (Daughter of Resident) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A well-organised care home. All the staff are pleasant and understanding and take time to listen to any queries that you have. Ongoing cleaning staff are always on hand. The rooms are always clean. Residents are well cared for, happy and clean. I'm very happy with the care home.
Reply from Samantha Thorpe, Home manager at Thornbury Care CentreI am so glad to know that you are very happy with our service Beverley and that you are happy with our standards. I will pass your kind words over to the staff. Best wishes.
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Review from Edith V (Respite Resident) published on 24 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Received a good welcome when transferred from the hospital and settled in quite soon. The staff were very helpful and cheerful, which certainly aided in my comfort and wellbeing and later discharge. Grateful thanks to everyone, which includes the laundry girls and also the 'building boys'!
Reply from samantha thorpe, Home Manager at Thornbury Care CentreIt was such a pleasure to have you at Thornbury. I am glad you have found comfort and that your well-being was looked after by the staff. It certainly was nice to see you being able to return back to your own home and we were able to facilitate this for you. Best of luck with everything and thank you for the kind-hearted review.
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Review from Paul B (Husband of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with Thornbury Care Centre. The staff are friendly and always courteous. Everyone is treated with dignity. Meals and medication are provided promptly. All communications are dealt with promptly.
Reply from Samantha Thorpe, Home Manager at Thornbury Care CentreThank you for your kind words; I am so glad to know that you are very happy with our service and that you are happy with your wife's care. I will pass your kind words over to the staff.
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Review from Michelle R (Daughter-in-law of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day to the last day, my mother-in-law was welcomed into the care home. All the staff were pleasant and caring. The care and support were very good. I was kept up to date on any issues, can't thank them enough. They supported us through her bereavement also.
Reply from Samantha Thorpe, Manager at Thornbury Care CentreThank you kindly for taking the time to review our service. Our aim is to provide a high standard of consistent care and that we have achieved, as observed in your kind words and overall positive experience. I am deeply sorry for your loss and we here at Thornbury are here for you in any way we can help.
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Review from L L (Daughter-in-law of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law had only been in the home for six months. We, as a family, were very happy with the care that she received. She settled in very quickly. I would like to thank all the staff that were involved in her care.
Reply from samantha thorpe, Manager at Thornbury Care CentreThank you for taking the time to review the services received. It was our pleasure to look after your mother-in-law in the time spent with us. I am pleased that the experience was a pleasant and happy experience and that she was very settled and happy in the six months at Thornbury. I will be glad to pass on your lovely feedback to the staff. Take care and thank you.
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Review from Jane M (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring, safe and professionally run home.
The staff go over and beyond to ensure the residents' needs are met, this includes getting a daily newspaper on their way into work for my father. Cannot praise this home enough.
Reply from Samantha Thorpe, Home Manager at Thornbury Care CentreThank you for the lovely comment Jane. Our staff always strive to go above and beyond, it is nice to know we are making a difference and your father gets to catch up on what is happening in society. I will pass your comments onto the staff.
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Review from Callum R (Grandson of Resident) published on 18 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad's care has been outstanding by the staff at this home. Although he is very poorly, they still get a smile from him.
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Review from Polly F (Friend of Resident) published on 4 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Throughout the three years that my friend has been a resident in Thornbury, I have found the care to be excellent on all counts - physical, emotional and intellectual. My friend's needs are met with a warm and caring attitude by all staff. Quick to spot any physical ailments and find solutions. Supportive
through all of my friend's moods and difficulties.
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Review from Paula M (Daughter of Resident) published on 27 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam joined Thornbury in late November last year. The initial contact from two members of staff to Mam's welcome by all the staff and the ongoing care provided to Mam has been utterly outstanding. The management and all staff are totally dedicated to consistently providing fantastic care at all times,
truly dedicated, committed and displaying high standards. I could not ask for more. Thank you so much.
Reply from samantha thorpe, Manager at Thornbury Care CentreThank you for your kind words; much appreciated. I am so glad to know that you are very happy with our service. It is always nice when we are recognised for our care. Our residents are our priority, and we strive to deliver the best possible consistent high standards of care.
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Review from Hilary T (Daughter of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident in Thornbury Care Centre for a short while before he passed away due to illness. I can’t praise the staff enough, they were fantastic with my dad, showing care, respect and dignity, keep up the good work guys.
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Review from Catherine D (Granddaughter of Resident) published on 16 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother is a resident of this home, at first she was very unsure about going into a home especially during the Covid situation. Her fears were soon diminished as she absolutely loves it in this home. She said the home makes her feel really safe. She enjoys the company and interaction with the
staff and other residents. She is really well looked after and looks much younger since she came to live here! Her room is really nicely decorated and she loves the food. She is entertained with lots of activities. The attention and care given to her is excellent and all of her family are happy that she is being looked after so well by a hard-working bunch of staff. Thank you for being great and caring for my grandma.
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Current Review Score: 9.4 (9.356)

Overview of Review Score

The Review Score of 9.4 (9.356) out of 10 for Thornbury Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.953 for Thornbury Care Centre is calculated as follows: ( (102 Excellents x 5) + (5 Goods x 4) ) ÷ 107 Ratings = 4.953
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.403 Points relating to the number of positive Reviews for Thornbury Care Centre is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 9 Positive Reviews ÷ 12.8 = 0.703
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Thornbury Care Centre

What types of Care is Thornbury Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thornbury Care Centre have?

There are 64 Single Rooms.

What are the Facilities & Services at Thornbury Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thornbury Care Centre to the centre of Sunderland?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thornbury Care Centre to verify any information. View our terms and conditions. Thornbury Care Centre has an Enhanced Service - more info.