






Thornbury Care Centre is a modern development that is designed to look after nursing and residential care requirements, set up to be comfortable for those experiencing physical disabilities, as well as having the expertise to care for dementia sufferers.
A spacious interior is ideal for those with mobility issues, with a number of areas to enjoy socialising in whilst having private lifestyles respected.
All forty-four bedrooms are en-suite, have bedside lights, power...
Care Provided by Thornbury Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Should your loved be requiring nursing care then please contact our admin team to discuss any of the fees.
The price(s) shown are provided by the care home. Contact Thornbury Care Centre for full pricing details and T&Cs.
Contact Thornbury Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- S L W Ltd
- Private Owned
Person in charge
- Samantha Thorpe (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- All visitors welcome - protected meal times are in operation
Parking
- Free on-site parking
Thornbury Care Centre Reviews (23)
Thornbury Care Centre has a Review Score of 9.2 (9.223) out of 10, based on 8 reviews in the last 2 years.
Over all time Thornbury Care Centre has 23 reviews.
The care and support have been outstanding, from the moment my dad arrived at Thornbury around 18 months ago.
Every member of staff is consistently kind, caring and incredibly helpful, not only to my dad but to us as a family. He has settled far better than we could have hoped and is treated with dignity and respect at all times. Communication is excellent, and visiting always feels easy and welcoming.
The home is extremely clean and very well maintained. We visited five care homes locally before choosing Thornbury, and it stood out immediately as by far the nicest, both in terms of facilities and atmosphere. The communal areas are excellent and, while my dad doesn't personally take part, there is a wide range of activities offered.
We feel very fortunate to have found Thornbury and have complete peace of mind knowing my dad is in such a caring, professional and well-run home. I would wholeheartedly recommend
Thank you so much for your incredibly kind and thoughtful feedback. It means a great deal to us that from the moment your dad arrived at Thornbury, you have felt confident, supported, and reassured. Hearing that he has settled so well and is treated with dignity and respect at all times is exactly...
could not fault the care my mam resive staff very approachable managers very good all round great service for mam and her family could not be happier in the care she gets and the support we get as a family I feel very safe going home after a visit knowing mam is in good health
Thank you so much for taking the time to share such a kind and thoughtful review. We are truly delighted to hear that you are happy with the care your mam receives and that our staff and managers have made a positive difference for both her and your family. Knowing that you feel reassured and at...
The staff live the job! Not the other way around. This goes to say for care staff, seniors, management and housekeeping. Their compassion, friendliness, commitment and professionalism shown to my Mam and myself has helped to alleviate a lot of the pain and stress when placed in the incomparable position of choosing a care home for your loved one.
Whilst no establishment anywhere is perfect, changes are always implemented where required, they involve family members and listen to suggestions, it's not a one size fits all, everyone is treat as an individual!
Top and bottom, it's a happy, friendly place, even in the most difficult and challenging circumstances. It's the place I'm glad I found.
Thank you so much for taking the time to share such a thoughtful and heartfelt review. Your kind words truly mean a great deal to us.
It has been an absolute privilege to care for your Mam, and we're deeply grateful for the trust you've placed in us during what we know can be an emotional and...
All the staff at this care home are brilliant and caring , my mam has been in there for 6 years this year and is well looked after 24/7 . Best thing we ever did is put her into this care home , all The staff are so friendly and try and make mam laugh all the time . Thankyou to them all
Thank you so much for your kind and thoughtful words. It truly means the world to all of us. We are so pleased to hear that your mam has been with us for six years and that she is well cared for and happy. Our team genuinely loves what they do, and making residents smile and feel at home is at the...
Since my mother began her stay at thornbury care centre in December 2025 I feel all of my mother's care needs have been met physically and mentally. The staff have been professional. The staff have made my mother feel warm and welcome. The staff have also made myself and other members of the family understand the plan throughout my mother's future care.. my mother is happy with all the staff and at the care centre and the warmth they show towards her on a daily basis.
We are delighted to hear that since your mother's stay began in December 2025, her physical and emotional needs have been well supported, and that she feels...
I would recommend thornbury care centre very highly I felt as if the staff were part of a family anything my mam needed or wanted was dealt with they were always on hand to give advice when needed .The cleanliness and decor in the home was immaculate. I would like to thank everyone
Thank you Jeanette for your kind and heartfelt words. It truly means a great deal to us that you felt supported and reassured during your mam's time with us. Knowing that our team felt like an extension of your family and that your mam's needs were always met is incredibly special. We take great...
We feel very lucky to have not only found the perfect accommodation & care for my Mam but the level of support given to myself was second to none.
There aren't enough words to express how positive we feel about the whole experience particularly in times of stress.
My mam was always reluctant to consider being cared for in a residential setting , however she soon felt that this was her home & being afforded the best care from every member of staff . The staff have gone over & beyond in supporting & caring for us all , especially during palliative and end of life care for my Mam. The kindness , compassion, consideration, professionalism and friendliness of the staff have continually reassured us as a family that my Mam was happy and content. I wouldn't hesitate at all to highly recommend the care home to others .
Thank you so much for taking the time to share such heartfelt words. It truly means so much to us as a team to know that we were able to provide comfort, support, and reassurance to both your Mam and your family during such a difficult and emotional time.We understand how important it is for...
Thornbury provides a clean, well-run care home for people diagnosed with dementia. Staff are largely very caring and work hard to make sure residents are happy, well cared for, safe and active. There is a very wide-ranging and interesting activity timetable and families are also invited and welcomed. My mother is happy with the food and level of care.
Thank you for taking the time to provide such a lovely review. It sounds like Thornbury is doing an excellent job of providing a supportive and engaging environment for our residents with dementia. The commitment from our staff to ensure happiness and safety is so important, and it's great to hear...
My mam stayed in Thornbury just a short time but during that time I cannot thank the staff enough for the care and attention my mam was given, they are an absolutely professional team who make the time to ensure the residents are cared for in the way we all would want to be cared for, I don't have a single bad thing to say, only good. The final thing they did after my mam sadly passed away was beautiful, laying a single red rose on her bed, from all the family a massive thank you for caring for our mam.
David, thank you so much for your kind words and for taking the time to share your experience with us. We are deeply touched to hear that the care and attention our team provided to your mam met your expectations during her stay at Thornbury. It is our mission to ensure that every resident is cared...
A well-organised care home. All the staff are pleasant and understanding and take time to listen to any queries that you have. Ongoing cleaning staff are always on hand. The rooms are always clean. Residents are well cared for, happy and clean. I'm very happy with the care home.
I am so glad to know that you are very happy with our service Beverley and that you are happy with our standards. I will pass your kind words over to the staff. Best wishes.
Received a good welcome when transferred from the hospital and settled in quite soon. The staff were very helpful and cheerful, which certainly aided in my comfort and wellbeing and later discharge. Grateful thanks to everyone, which includes the laundry girls and also the 'building boys'!
It was such a pleasure to have you at Thornbury. I am glad you have found comfort and that your well-being was looked after by the staff. It certainly was nice to see you being able to return back to your own home and we were able to facilitate this for you. Best of luck with everything and thank you for the kind-hearted review.
We are very pleased with Thornbury Care Centre. The staff are friendly and always courteous. Everyone is treated with dignity. Meals and medication are provided promptly. All communications are dealt with promptly.
Thank you for your kind words; I am so glad to know that you are very happy with our service and that you are happy with your wife's care. I will pass your kind words over to the staff.
From the first day to the last day, my mother-in-law was welcomed into the care home. All the staff were pleasant and caring. The care and support were very good. I was kept up to date on any issues, can't thank them enough. They supported us through her bereavement also.
Thank you kindly for taking the time to review our service. Our aim is to provide a high standard of consistent care and that we have achieved, as observed in your kind words and overall positive experience. I am deeply sorry for your loss and we here at Thornbury are here for you in any way we can help.
My mother-in-law had only been in the home for six months. We, as a family, were very happy with the care that she received. She settled in very quickly. I would like to thank all the staff that were involved in her care.
Thank you for taking the time to review the services received. It was our pleasure to look after your mother-in-law in the time spent with us. I am pleased that the experience was a pleasant and happy experience and that she was very settled and happy in the six months at Thornbury. I will be glad to pass on your lovely feedback to the staff. Take care and thank you.
The staff go over and beyond to ensure the residents' needs are met, this includes getting a daily newspaper on their way into work for my father. Cannot praise this home enough.
Thank you for the lovely comment Jane. Our staff always strive to go above and beyond, it is nice to know we are making a difference and your father gets to catch up on what is happening in society. I will pass your comments onto the staff.
My grandad's care has been outstanding by the staff at this home. Although he is very poorly, they still get a smile from him.
Throughout the three years that my friend has been a resident in Thornbury, I have found the care to be excellent on all counts - physical, emotional and intellectual. My friend's needs are met with a warm and caring attitude by all staff. Quick to spot any physical ailments and find solutions. Supportive through all of my friend's moods and difficulties.
Mam joined Thornbury in late November last year. The initial contact from two members of staff to Mam's welcome by all the staff and the ongoing care provided to Mam has been utterly outstanding. The management and all staff are totally dedicated to consistently providing fantastic care at all times, truly dedicated, committed and displaying high standards. I could not ask for more. Thank you so much.
Thank you for your kind words; much appreciated. I am so glad to know that you are very happy with our service. It is always nice when we are recognised for our care. Our residents are our priority, and we strive to deliver the best possible consistent high standards of care.
My father was a resident in Thornbury Care Centre for a short while before he passed away due to illness. I can’t praise the staff enough, they were fantastic with my dad, showing care, respect and dignity, keep up the good work guys.
My grandmother is a resident of this home, at first she was very unsure about going into a home especially during the Covid situation. Her fears were soon diminished as she absolutely loves it in this home. She said the home makes her feel really safe. She enjoys the company and interaction with the staff and other residents. She is really well looked after and looks much younger since she came to live here! Her room is really nicely decorated and she loves the food. She is entertained with lots of activities. The attention and care given to her is excellent and all of her family are happy that she is being looked after so well by a hard-working bunch of staff. Thank you for being great and caring for my grandma.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Thornbury Care Centre.
There are no upcoming events for Thornbury Care Centre.
Awards / Recognitions (4)
- 24 Nov 2021Recipient: Thornbury Care Centre
- 01 Dec 2020Recipient: Thornbury Care Centre
- 30 Mar 2020Recipient: Thornbury Care Centre
Accreditations
There are no accreditations posted yet for Thornbury Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Thornbury Care Centre
What types of Care is Thornbury Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Thornbury Care Centre have?
There are 64 Single Rooms.
What are the Facilities & Services at Thornbury Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Thornbury Care Centre to the centre of Sunderland?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thornbury Care Centre to verify any information. View our terms and conditions. Thornbury Care Centre has an Enhanced Service -more info.