Oaklands Manor Nursing Home

Ox Close, Marske Road, Saltburn-by-the-Sea TS12 1NR
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9.4 44 Reviews
  • Oaklands Manor Nursing Home, Saltburn-by-the-Sea
Oaklands Manor Nursing Home has been under new ownership since February 2025.

Oaklands Manor Nursing Home is located in a quiet, secluded and tranquil setting in the village of Saltburn by the Sea. The location of the home is close to the centre of Saltburn and all the amenities including shops and main travel links.
Oaklands Manor Nursing home is made up of three individual units which provide nursing and residential care for the elderly who are suffering with Dementia.

All three Units at Oaklands Manor Nursing Home offer a secure and friendly environment, and benefit from spacious corridors and communal areas for those residents that are active.

The Autumn Nursing Unit is situated within the original purpose built facility with accommodation on ground and first floors. The original facility has been refurbished to a high standard and offers exclusive single room accommodation for both males and females. Each room is tastefully decorated with co-coordinating soft furnishings, a nurse call point and TV point.

The ground and first floor both offer accommodation comprising of sizeable single rooms, shower rooms with mobility aids, bathrooms and separate toilets. Separate dining rooms and spacious lounges are each equipped with a variety of entertainment systems and an outdoor seating area. A passenger lift is also located on the ground floor and services all levels.
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Care Provided by Oaklands Manor Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • RESPITE Self-Funded Residential Care: from £925
  • RESPITE Self-Funded Residential Dementia Care: from £925

These prices are only a guideline, please contact Oaklands Manor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oaklands Manor Care Home Ltd

Person in Charge

  • Marie O Keefe (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (72)

Parking

  • There are three car parks of different sizes across the site

Oaklands Manor Nursing Home Reviews (44)

9.4

Oaklands Manor Nursing Home has a Review Score of 9.4 (9.374) out of 10, based on 17 reviews in the last 2 years.
Over all time Oaklands Manor Nursing Home has 44 reviews.

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Reviewer Connection to Oaklands Manor Nursing Home
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Review from Stephen W (Husband of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has had fabulous care at Four Seasons Summer unit at Saltburn. All the staff and management are very pleasant, caring, and attentive - both to my wife and myself. My wife is enjoying her respite care at this lovely establishment after being transferred from James Cook Hospital, Middlesbrough
- where she was suffering from Delirium. She is now recovering, and I and my wife can't thank all concerned enough. Well done to all at Four Seasons. Would not hesitate to recommend this Care Home.
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Review from Philip M (Husband of Resident) published on 22 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife is a resident in the Four Seasons Care Home - Nursing Wing. She has been a resident for over four years. During that time, she has always received the best care. She is bed-bound and doubly incontinent. All her needs are dealt with by members of staff. During the lockdowns, there has been no
decrease in care. We, the relatives, have been kept informed and our concerns dealt with in a caring and sympathetic manner. The present manager has done a wonderful job as she, on top of all her other tasks sent out quite reassuring letters. The admin staff have also performed extremely well. A difficult time for all concerned. If any slight problems have appeared a quick word with the manager always gets fast results.
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Review from M D (Son of Resident) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother arrived she has been well cared for. At home she was refusing to eat and drink, the staff here worked with her, she is now eating regular full meals. She hadn't walked for 8 weeks, Four Seasons helped with her mobility. She now seems to be settled and they are taking her out into the
village for coffee and fresh air. To sum up, very pleased with making the right choice of care home.
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Review from V S (Wife of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is in Four Seasons at Saltburn and has been there for three years. Staff are very caring, the food is very good.
He is always clean and tidy whenever I go. The new manager is doing a brilliant job.
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Review from Philip M (Husband of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is a resident in the nursing section of the care home. She cannot speak, walk or feed herself. She has received very good care from the staff, especially as she is also doubly incontinent. They are doing all the things which I can no longer do, as much as I would like to.
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Review from Dawn S (Daughter-in-law of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since the new manager came in, my father-in-law gets looked after very well. No matter when we go he is clean and tidy. The meals are very good. It is just getting decorated. The staff are all lovely and will do anything to help us.
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Review from P R (Sister of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My biggest problem with this home is laundry. We never get clothes back, spend all our money replacing clothes, when asked to see an assistant nobody comes. Clothes are never ironed if they come back and all the whites have to be put in the bin. The room is full of cobwebs, the bed and radiator are
rotten, I feel my sister is forgotten in her room.
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Review from Ian S (Son of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During this last year, the entertainment for residents has been poor.
Staff are excellent and do try with entertainment, but they have so much care work to do.
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Review from Ally S (Granddaughter of Resident) published on 17 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana was moved into the nursing unit at this care home as an emergency. With her having dementia we didn't think it was going to be easy settling her in but we were wrong. The staff on the unit are fantastic and I can see that my nana hasn't been upset by this move.
She is sleeping at night which
is something she wasn't doing at home and the food they get looks lovely.
Thank you to all the staff.
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Review from Gillian C (Wife of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been well looked after. The staff really care for all their patients and treat them as individuals. My husband had shingles and was soon feeling unwell but there was a swelling over his eye so got a doctor out right away to see him, but after 48 hrs the care staff not happy.
I was there
when the doctor came and diagnosed shingles. Because of their dedication not one scar. My husband is happy and really settled in Four Seasons. All staff are excellent to him and myself.
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Review from Lynne H (Daughter of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's care home closed down after 5 years of her care, she then had 8 days in temporary accommodation before moving into Four Season Saltburn in July 2017.


She settled well and is now content, cared for and stimulated. Having dementia, I didn't expect mum would ever be as she is now. Clean, well

fed and obviously very happy. I visit weekly and it's now a pleasure to see her. What a difference.


Thank you Four Season, I am forever in your debt.

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Review from Lucy O (Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was in respite for a week and the staff were very helpful, caring and hardworking. They made me feel comfortable and safe.
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Review from Barbara T (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at this home are exceptional. They all really care about the residents and go above and beyond what is expected of them. Their relationship with me is just as good. They feel like family.
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Review from M F (Wife of Resident) published on 20 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care, staff very friendly and helpful.
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Review from Sharon K (Daughter of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went for respite for five days. She is 93 and registered blind. It was her first time to go into any kind of care at all, she was naturally apprehensive and so were we but there was no need. The care she received was wonderful and she tells everyone she would have no hesitation in recommending
it.
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Review from Malcolm L (Brother of Resident) published on 7 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff, can't do enough for my brother.
Lots of social activities.
The environment makes him feel safe, happy and loved.
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Review from Gail V (Daughter of Resident) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the home. I only live round the corner which is good for me so I can visit every day. My only dislike is there aren't enough activities going on for the residents.
Reply from Penny Richardson, Group Administrator at Oaklands Manor Nursing Home
Four Seasons Care Centre has received Outstanding by the CQC in respect of Activities at the Home and events and activities are regularly uploaded onto the Carehome.co.uk website and Key Healthcare's…read more
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Review from Christine H (Wife of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to the above home at the end of January 2017.
I have been so pleased with the way he has been treated with dignity and respect together with humour. The staff are to be commended for their unfailing care for all the residents. They are kind, considerate and unfailing in their
effort to make sure all is as good as it can be.
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Review from David B (Husband of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff co-operative, helpful and discerning with residents. Occupation and entertainment matched to residents abilities. Food of good standard and facilities of reasonable standard.


Suggestion: middle unit has meal transported from nursing unit, with only kitchen cupboards and sink in dining room

area. It would be beneficial for a dishwashing machine to be installed as this would ease staff work load and importantly add to 'hygiene' of crockery and kitchen utensils.
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Review from Jacqueline R (Wife of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was extremely surprised when I walked into the care home, how clean and how friendly everyone was, was disappointed that someone's clothes were still in wardrobes, but they were soon removed. The manager was absolutely amazing and reassured me and went out of his way to contact me and my daughter
over the weekend of how my husband has been everyday. I went into the lounge and everyone seemed happy and well kept and singing along to music was lovely to see. I would definitely use and recommend this care home to others.
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Current Review Score: 9.4 (9.374)

Overview of Review Score

The Review Score of 9.4 (9.374) out of 10 for Oaklands Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.374 for Oaklands Manor Nursing Home is calculated as follows: ( (120 Excellents x 5) + (52 Goods x 4) + (14 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 198 Ratings = 4.374
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaklands Manor Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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