Shoreline Nursing Home

Shoreline has looked after my uncle since August 2020. He left the hospital very, very unwell and on end of life care - he has improved greatly, although still poorly. He has a far better quality of life, and his care needs to be attended to; more than he would have at home. I would not hesitate to recommend Shoreline for its professionalism and care.

My dad went into Shoreline Nursing Home in February 2020; he had great care by all the staff. His laundry was washed promptly, and the food was good. He was encouraged to drink and eat. He had Alzheimer's disease but felt safe in the environment that was clean and tidy. He sadly passed away in April; his end of life care was excellent.

My mother-in-law recently passed away at Shoreline Nursing Home, Redcar, and has been in their palliative care for several months. Myself and family cannot express enough the kindness, professionalism and respect they showed her, and the fantastic way everyone cared for her. Often we would arrive unexpected and behind closed doors you could hear how genuinely kind they treated her without realising anyone was there. The accommodation was very clean and everyone had a huge amount of knowledge to guide us through her difficult last months.

My mum aged 67, got diagnosed 2 years ago with Motor Neurone Disease and Front Temple Dementia. When she was discharged from hospital in October 2018 after a week because she deteriorated so much that she needed 24hr care we looked at about 4 care homes but none of them were not very nice and we did not feel very comfortable viewing them. We walked in to Shoreline Nursing Home in Redcar unannounced and we were blown away, the feeling you get when you walk into it was amazing. You immediately want to see more. It's very clean, spotless in fact, that's how good it felt. My mum has settled in really well, she always says how wonderful it is all the staff are amazing I cannot put into words how fantastic they are, outstanding, I mean they deserve gold medals and much more for what they do. They always put the patients first I can't thank them enough for what they do, they make my mum's end of life very comfortable. I'm extremely grateful for all your hard work and I would recommend Shoreline to everyone, thank you.

My mother has only been in Shoreline 2 1/2 months and she receives good care, especially with her condition that is incurable and prevents her doing things.

My beautiful grandmother lived in Shoreline for a year before she peacefully passed away. The management and staff became such an integral part of our life, supporting us along the way. My Grandmother enjoyed the last year of her life and lived it to the full. The activities that were on offer, she would always participate in and she especially loved the entertainment and live singers. During her last days, the management took time out of their day and ensured my grandmother was comfortable and well looked after as did all the care staff. We as a family were also cared for and this truly did make a difference. We were always welcome no matter the day or time of night. nothing was ever too much bother. Thanks for looking after us all I will be eternally grateful.

I have to say that the staff at the care home made my Mother's final weeks comfortable and happy. She was extremely well cared for here and made some really good friends. Nothing was ever too much bother for anyone and the activities lady was a massive support for my Aunty coming to terms with the illness of my mum. I would recommend the home to anyone and will always be grateful for the friendships made.

Father's care is exceptional to say the least. Excellent care given to our father. Very clean place, nursing care is outstanding. All of Dad's needs are promptly taken care of. Dining area and sitting room area, clean and spacious. All the care staff go beyond the care and attention required for our father's needs. Daily/weekly menu's always a good choice and very appetising. Certainly meets the care needs of our father.

Lovely care home with brilliant staff. My mother is very happy here and well cared for. She was admitted last year after a spell in hospital and two years in another care home as she required nursing care. Although she didn’t like the upheaval of moving to another home, it was a testament to the care home that she felt at ease.

Thank you - all the staff at Shoreline for taking care of my nana so well. My family will be forever grateful. You are all so kind and not only looked after nana but all of us as well. We will miss you all.

I can't thank them enough for caring for my lovely mum.

Living a distance from my relative makes it hard for me to keep up with his ongoing health and welfare.

Every time I call, staff are on hand and happy to share relevant information with me. I called today and spoke to the new manager who was already well aware of him and his needs and more importantly how is he doing.

As a family, it is very reassuring to know that he is being looked after by a staff team who believe in what they are doing and that my uncle's care is important to us as a family. They come up with solutions to any issues and we as a family think we all work well as part of a team to ensure his quality of life is paramount.

The care she received during this period was of an exceptional standard. The staff were attentive and responsive to her needs at all times. During her final days, they were just amazing, treating her with absolute professionalism and love. They extended this to us as a family and we will be forever grateful. She was happy while she lived there and that made us, as a family, very happy and worry free.

Shoreline Nursing Home meets all our needs and very good in all aspects including staff.

No aspects are a disappointment. It always smells clean and fresh. They will support and help at all times and go out of their way to make both residents and family members feel welcome and comfortable.

It was a great relief to find a place for our aunt at Shoreline. The staff were unfailingly kind, helpful and efficient and she received a much better level of care than she had previously. It was a much more positive experience than at her previous home or at hospital and much less stressful to visit her. I would recommend Shoreline to anyone.

My father was nearing the end of his life and needed 24/7 nursing care. During his 13 day stay, he was cared for, befriended, made to feel valued and respected for being him. Nothing was too much trouble for the staff. All of his needs were met - and more! My mother and I were greeted and welcomed in a caring and friendly manner at all times and kept up-to-date with his progress. Dad died peacefully and as pain free as possible. We are eternally grateful.

Staff are very good and always prepared to help or assist. They always treat my uncle and aunt with respect.