Shoreline Nursing Home

2a Park Avenue, Redcar TS10 3JZ
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9.7 29 Reviews
  • Shoreline Nursing Home, Redcar
This purpose built carehome situated on the seafront at Redcar provides unrivalled views across the sandy beaches and North Sea. Resident trips along the promenade are a feature of the home.

The ethos is one of 'home from home'. Residents must feel cared for and at 'home' within Shoreline Nursing Home. Staff are aware at all times that the care of residents is upper most, as such they employ dedicated and caring staff.

At Shoreline, professionals provide both nursing and residential care within a focus on person-centred care for older people. The home employs a team of skilled professionals who believe in a friendly and versatile service, enabling individuals to make the most of their days and personal interests. Dedicated staff are skilled in both short and long-term care needs, getting to know each resident and supporting their well-being with good health and safety, cleanliness and nutrition.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please contact the care home for our Self-Funded fees.


Our standard fees exclude hairdressing, supply of toiletries, taxi fares.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emma Tyreman (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority, NHS and Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (37)

Visiting

  • Visitors welcome at any time. Families are encouraged to help in the wellbeing of the residents, however, ask that visitors avoid meal times, exceptions apply where visitors are participating with improving the dining experience of residents.

Parking

  • Parking is available within the grounds of the care home.

Shoreline Nursing Home Reviews (29)

9.7

Shoreline Nursing Home has a Review Score of 9.7 (9.667) out of 10, based on 11 reviews in the last 2 years.
Over all time Shoreline Nursing Home has 29 reviews.

Overall Experience
  • 24
  • 5
  • 0
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Date Published
  • 29
  • 3
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  • 11
  • 18
Reviewer Connection to Shoreline Nursing Home
  • 12
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 29, showing 21-29
Review from Lisa A (Granddaughter of Resident) published on 12 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you - all the staff at Shoreline for taking care of my nana so well. My family will be forever grateful. You are all so kind and not only looked after nana but all of us as well. We will miss you all.
Reply from Lyndsey Gergin, Manager / RN at Shoreline Nursing Home

Thanks for your review Lisa, it's very kind of you. Please don't stay away - you and your family are welcome anytime. I'm very happy that you approve of the care we provide here at Shoreline Nursing Home, it means a lot to the staff and myself.

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Review from Stuart B (Son of Resident) published on 22 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent her last 6 months in Shoreline and was as happy as she could have been in the circumstances. She was exceptionally well looked after by both staff and management for her stay.
I can't thank them enough for caring for my lovely mum.
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Review from B P (Nephew of Resident) published on 29 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Living a distance from my relative makes it hard for me to keep up with his ongoing health and welfare.


Every time I call, staff are on hand and happy to share relevant information with me. I called today and spoke to the new manager who was already well aware of him and his needs and more importantly

how is he doing.


As a family, it is very reassuring to know that he is being looked after by a staff team who believe in what they are doing and that my uncle's care is important to us as a family. They come up with solutions to any issues and we as a family think we all work well as part of a team to ensure his quality of life is paramount.

Reply from Lyndsey Gergin, Manager / RGN at Shoreline Nursing Home

Thank You very much for your positive and kind comments. All of our residents health and well being are paramount to us here at Shoreline and we aim to provide a home from home service.

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Review from Sue C (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Shoreline from August 2016 until she passed away in March 2017.
The care she received during this period was of an exceptional standard. The staff were attentive and responsive to her needs at all times. During her final days, they were just amazing, treating her with absolute
professionalism and love. They extended this to us as a family and we will be forever grateful. She was happy while she lived there and that made us, as a family, very happy and worry free.
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Review from Alan W (Husband of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Shoreline Nursing Home meets all our needs and very good in all aspects including staff.
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Review from J G (Niece of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has gone into this nursing residential home and after being a carer for numerous years in residential and own homes of clients. Was very happy with Shoreline and experience is still very positive.
No aspects are a disappointment. It always smells clean and fresh. They will support and help
at all times and go out of their way to make both residents and family members feel welcome and comfortable.
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Review from Janet D (Niece of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a great relief to find a place for our aunt at Shoreline. The staff were unfailingly kind, helpful and efficient and she received a much better level of care than she had previously. It was a much more positive experience than at her previous home or at hospital and much less stressful to visit
her. I would recommend Shoreline to anyone.
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Review from Julie N (Daughter of Resident) published on 30 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father was nearing the end of his life and needed 24/7 nursing care. During his 13 day stay, he was cared for, befriended, made to feel valued and respected for being him. Nothing was too much trouble for the staff. All of his needs were met - and more! My mother and I were greeted and welcomed in
a caring and friendly manner at all times and kept up-to-date with his progress. Dad died peacefully and as pain free as possible. We are eternally grateful.
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Review from Kev (Nephew of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very good and always prepared to help or assist. They always treat my uncle and aunt with respect.
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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Shoreline Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Shoreline Nursing Home is calculated as follows: ( (87 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 126 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shoreline Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Jul 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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