Shoreline Nursing Home, Redcar, Cleveland & Teesside
Shoreline Nursing Home, Redcar, Cleveland & Teesside
Shoreline Nursing Home, Redcar, Cleveland & Teesside

This purpose built carehome situated on the seafront at Redcar provides unrivalled views across the sandy beaches and North Sea. Resident trips along the promenade are a feature of the home.

The ethos is one of 'home from home'. Residents must feel cared for and at 'home' within Shoreline Nursing Home. Staff are aware at all times that the care of residents is upper most, as such they employ dedicated and caring staff.

At Shoreline, professionals provide both nursing and residential care within a focus on person-centred care for older people. The home employs a team of skilled professionals who believe in a friendly and versatile service, enabling individuals to make the most of their days and personal interests. Dedicated staff are skilled in both short and long-term care needs, getting to know each resident and supporting their well-being with good health and safety, cleanliness and nutrition.

Group: Hornby Healthcare Ltd

Person in charge: Jayne Davies (Manager)

Local Authority / Social Services: Redcar and Cleveland Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 55+.

Single Rooms: 44

Rooms with ensuite WC: 33

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Shoreline Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Shoreline Nursing Home has a Review Score of 9 (9.012)

The Review Score of 9 (maximum of 10) for Shoreline Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Shoreline Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.444 for Shoreline Nursing Home is calculated as follows: ( (35 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 72 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.568 Points relating to the number of positive Reviews for Shoreline Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.8 Target = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Shoreline Nursing Home?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Shoreline Nursing Home

  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Nephew of Resident/Service User
    1

My mother was a resident at Shoreline from August 2016 until she passed away in March 2017.
The care she received during this period was of an exceptional standard. The staff were attentive and responsive to her needs at all times. During her final days, they were just amazing, treating her with absolute professionalism and love. They extended this to us as a family and we will be forever grateful. She was happy while she lived there and that made us, as a family, very happy and worry free.

How likely would you be to recommend Shoreline Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Shoreline Nursing Home meets all our needs and very good in all aspects including staff.

How likely would you be to recommend Shoreline Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My uncle has gone into this nursing residential home and after being a carer for numerous years in residential and own homes of clients. Was very happy with Shoreline and experience is still very positive.
No aspects are a disappointment. It always smells clean and fresh. They will support and help at all times and go out of their way to make both residents and family members feel welcome and comfortable.

How likely would you be to recommend Shoreline Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

It was a great relief to find a place for our aunt at Shoreline. The staff were unfailingly kind, helpful and efficient and she received a much better level of care than she had previously. It was a much more positive experience than at her previous home or at hospital and much less stressful to visit her. I would recommend Shoreline to anyone.

How likely would you be to recommend Shoreline Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father was nearing the end of his life and needed 24/7 nursing care. During his 13 day stay, he was cared for, befriended, made to feel valued and respected for being him. Nothing was too much trouble for the staff. All of his needs were met - and more! My mother and I were greeted and welcomed in a caring and friendly manner at all times and kept up-to-date with his progress. Dad died peacefully and as pain free as possible. We are eternally grateful.

How likely would you be to recommend Shoreline Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Staff are very good and always prepared to help or assist. They always treat my uncle and aunt with respect.

How likely would you be to recommend Shoreline Nursing Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Submit a Review for Shoreline Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Shoreline Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Shoreline Nursing Home