

Care Provided by St Mary's Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact St Mary's Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- SUSASH GB Ltd
- Private Owned
Person in charge
- Anthony Dulson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (15)
St Mary's Care Home Reviews (40)
Over all time St Mary's Care Home has 40 reviews.
Mam moved to St Mary's from another care home and we have seen a big difference in her. She is much more settled and content. The meals are good and the carers are kind and knowledgeable. The manager is a pleasant and helpful person who gives me confidence.
Dad's health deteriorated recently and he sadly passed away, however, the team always ensured he was kept comfortable and relaxed and they catered for his medical needs with utmost dignity and care.
Thank you from the bottom of my heart for being there for Dad and all our family for the last five months of his 89 years. Words can't express our appreciation.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
My grandad has been at St Mary's Care Home for over a year now. He has really settled in, the care staff are really very caring and very friendly they make you feel welcome at all times. My grandad has really come out of his shell since he s been at St Mary's, he has a lovely bedroom with all his home comforts. The food is lovely and my grandad is a fussy eater but the cook will always make him something else if he doesn't like what's on the menu. I also think the manager is very approachable and very polite he always speaks to me when I come in he is always about if you need to speak to him. St Mary's is such a lovely place it's just like home from home it is always spotlessly clean, I'm so glad we picked this home its the best decision we could have made because my grandad is so happy there.
I'm so glad to hear that your Grandad is very happy and that he he has come out of his shell. I t is lovely to hear that it is like a home from Home. The Bupa Customer care team.
My sister required nursing care due to her illness deteriorating. The staff at St Mary's were very reassuring as we were very anxious about how the move would affect her. There so many different activities daily which keep her occupied. Highly recommended.
The staff are very friendly and caring. The cleaners do a very good job keeping the home extremely clean and odour free. The care that they give my mother is what I see them giving to other residents. Excellent, well done, St Mary's Care Home.
The staff are kind, helpful and friendly. Patients don't seem to have much to do or talk to. I know they have dementia but more interaction would be nice. Floors could be a bit cleaner and new clothes (with name tags) seem to vanish. But generally, it's a nice, comfortable home.
My daughter has had dementia for 6 years and is only 57. She had to move from residential care to nursing due to her condition. Deteriorating. The staff are so supportive towards my daughter and her needs. The food is outstanding and there are daily activities for her. I would highly recommend this home to everyone.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.
I cannot praise this nursing home any more than I have as 'excellent' and value for money too. They can make their rooms as homely as they wish as well. My mother really likes it here too. If at any time we need to know mother is unwell they ring us, and we can visit anytime.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
My father was very well cared for at St Mary's Care Home. He was always dressed smartly and all his hygiene needs were met. My Mum and Dad quickly became part of the St Marys family. The staff are compassionate, kind and sensitive to the needs of the family. Anthony the manager is approachable, he is always visible in the home ensuring the residents have everything they need. I can't thank Anthony and the staff enough for how they cared for my Dad.
Thank you for your review, Sarah. It is great to hear that both your Mum and Dad became part of the St Mary's family so quickly.
My mum has been a resident for nearly 3 years. We tried 3 other homes in the area for respite care and my mum and our family were unhappy with all of them. There is no place like your own home but as we were unable to cope at home I feel very lucky to have got my mum a placement in St Mary's Care Home where she has settled so well.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Physically her health has improved and she is thriving on the good food and hygiene regime the staff provide.
As a relative and visitor, I am very welcome anytime and the staff always make an effort to tell me how my mother has been, they obviously know her well and respond to her particular needs and wants.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Since Dad first walked into St Mary's, he has been made to feel welcome, safe and cared for. All of the staff made us (his family) feel welcome too and they always take the time to talk to us and answer any questions that we have. Dad has advanced dementia and other health issues. The nursing and care team have taken the time to get to know him, his individual likes and dislikes and make him feel special. The rooms are lovely but it is the staff that make St Mary's such a special place for Dad and for us when we visit. The food looks wonderful with a varied choice and I have noticed the staff taking the time to ensure all residents are catered for every time. The manager and his team have gone out of their way to help us and reassure us in what has been a very difficult time when Mum passed away. I would recommend St Mary's to anyone looking for outstanding care.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
In unexpected circumstances my dad had to go into care as my mum was admitted to hospital. The staff from day one went above and beyond to not only help him settle but reassure family members. The care observed was second to none and nothing was too much trouble. Sadly my mum passed away and the funeral today could not have been bearable without the staff's care and help. They not only provided care for my dad but support for my family and me. To date, I cannot fault any aspect of this care and as a qualified nurse, it reassures me that the care in this home is excellent.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. Please accept our condolences. The Bupa Customer Care Team.
I visit the care home quite a lot. Always find it so friendly and welcoming. The summer fetes are brilliant and good day to be had. I love mixing with the wonderful staff and residents.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
St Mary's care home is a very friendly and welcoming home. On several visits I have found the staff and manager always being aware that all residents needs are met. Staff and residents are like one big family such a close bond with one another. The standard of cleanliness is very good and the residents seem to have a wide variety of meal choice. Always plenty of activities available. Altogether I would highly recommend st Mary's care home.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
They are also appreciative of my situation and help me to deal with my own issues.
I feel welcome there and I know Dad feels at home. He enjoys his food and is aware of others and helped to interact more and join in activities. Just being in the company of others has helped. I am happy because I know he is safe and well looked after.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
Since my mother took up residence in St Mary's Care Home I have not had any worry about her. She was well looked after. The care she received in my opinion was first class. If there were problems they informed me instantly. The manager and staff are excellent to the needs of my mother.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience of our home and will share your comments with the home's manager. The Bupa Customer Care Team.
The care provided to my father was excellent. My father felt very comfortable and safe with all staff members which was of great comfort to the family. My father was treated with dignity and all staff displayed an inherent sense of care.
The care for my husband is first class. The staff are competent, dedicated, kind and fun to be with. The home is well run and well managed. The home has a friendly homely atmosphere.
I am extremely happy with the care my husband receives at St Mary's! All the staff are very caring and kind. The Manager and his team are very attentive and nothing is ever a problem. All the meals are delicious, highly nutritious and presented beautifully. I am always invited to dine with my husband, the whole team are so very generous. My husband is very lucky to be receiving such outstanding care! A big thank you to all at St Mary's.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Mary's Care Home.
There are no upcoming events for St Mary's Care Home.
Awards / Recognitions (1)
- 01 Apr 2017Recipient: St Mary's Care Home
Accreditations
There are no accreditations posted yet for St Mary's Care Home.
Meet the Team (0)
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