Teesdale Lodge Nursing Home

Radcliffe Crescent, Thornaby, Stockton-on-Tees TS17 6BS
Review Us
7.9 43 Reviews
  • Teesdale Lodge Nursing Home, Stockton-on-Tees
Show Teesdale Lodge Nursing Home on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 38 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Ashes Care Group Ltd

Person in charge

  • Mark Mounter (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1993
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)

Parking

  • Visting times are open. There is an on site car park

Are you the Owner/Manager of Teesdale Lodge Nursing Home? View your Advertising Options

Teesdale Lodge Nursing Home Reviews (43)

7.9

Teesdale Lodge Nursing Home has a Review Score of 7.9 (7.882) out of 10, based on 1 reviews in the last 2 years.
Over all time Teesdale Lodge Nursing Home has 43 reviews.

Overall Experience
  • 33
  • 10
  • 0
  • 0
  • 0
Date Published
  • 43
  • 0
  • 0
  • 1
  • 42
Reviewer Connection to Teesdale Lodge Nursing Home
  • 17
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 1-20
Review from V M (Wife of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident at Teesdale Lodge Thornaby for the last four years. He had chronic kidney disease and other health issues. The staff and management were consistently professional and caring. His health was precarious and the staff were alert to changes in his condition and contacted other
health professionals quickly. My husband's last days were quiet, calm and peaceful. I thank all the staff for their care, support and friendship at this most difficult of times.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

We thank you so much for this review it means a lot. thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Wife of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are hardworking and very helpful and caring. I find handrails in the corridor sticky sometimes. A higher toilet would be easier for my husband to use. All staff are very friendly.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for your comments we will look into this matter.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila K (Wife of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is outstanding, the staff and management put the resident at the heart of everything they do. I cannot praise them enough. Dignity and respect at all times. Rooms could do with updating/decorating but we wouldn't want him anywhere else.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

We can't thank you enough for this feedback, thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Norma N (Friend of Resident) published on 27 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is such a pleasure to visit my dear, best friend at Teesdale Lodge. The atmosphere is warm and friendly and the entire team seem like one big, happy family. The manager and staff are always visible and go above and beyond. My friend is treated with dignity, respect and kindness and tells me she is
very happy and settled here. I would highly recommend it.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for this review, it means so much to us at Teesdale Lodge. Thanks again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Craig H (Friend of Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the staff at Teesdake Lodge. My friend is treated with the utmost respect, care and dignity. Nothing is too much trouble in making sure she is comfortable and feels reassured. The home is always clean and tidy. The food always looks and smells appetising. There is also a wide range of
activities which she can take part in if she wants to. I would recommend this home without reservations.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Amazing review thank you so much. it means so much to hear such positivity.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gail N (Friend of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Teesdale Lodge is clean, bright and very welcoming. I cannot praise the staff enough for the care, kindness and love they show my friend. She is treated with dignity, respect and empathy. The management are always available and are very friendly and approachable. The meals always look and smell appetising.
My friend is very happy here and regards all the staff as her family.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for your kind words, they mean a lot.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia C (Respite Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was treated with the utmost care, help, consideration and support.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for your review it will be used to inform and improve the service.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Son-in-law of Resident) published on 28 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Teesdale Lodge looked after my mother-in-law, showing respect and care to the highest of standards. I could not fault the communication between the home and my wife at all times. Our family have nothing but praise for every single member of the team and we cannot thank them enough for
everything they did for her.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

This means so much for us all at Teesdale Lodge. Thank you so much for taking the time to complete this review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A C (Daughter of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words can't say how much we as a family appreciate everything that you did for our Mam. We have so many happy memories of her during her time at Teesdale Lodge Nursing Home and will always be grateful for the love and care you gave to her. You were always there to support us as a family too. I wouldn't
hesitate in recommending Teesdale Lodge, It really is the best.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for your kind words of support it means so much to all the team at Teesdale Lodge.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen K (Daughter of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Teesdale Lodge enough. To see how happy and content my mother is when we visit is such a comfort to us. She tells us that she would not want to live anywhere else. My mother is very frail but we know she is getting the best care possible and is happy, content, and safe which
is all down to the compassionate care given by the staff.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for this review, it means everything to us. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B M (Daughter of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mam has been a resident in Teesdale Lodge Nursing Home for 6 years. Our family are happy knowing that mam who is 95 is being well looked after. All of her nursing needs are taken care of in a friendly, professional way, Mam has a good appetite and her pureed meals are wholesome and varied. She always
looks clean and well cared for and we are fortunate that she is living in a homely environment. The home is always clean and welcoming.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

We can't thank you enough for your feedback, which is very important to us. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia H (Wife of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Teesdale Lodge a lovely care home. The staff and management are excellent and are very caring and will do their best to ensure my husband and I believe other residents get the best care possible. The atmosphere in the home is peaceful, the carers appear to be happy and content and I feel assured
should any problem arise with my husband I will be notified immediately which means a great deal to me. I will gladly recommend this home.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for your review and feedback, it means so much to us. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kenneth N (Son of Resident) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Teesdale Lodge for just over a year she was not expected to live more than a few weeks. The staff have taken to her and looked after her like she was their own. I can't tell you how grateful I am to them - would recommend this care home and it's staff.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for this amazing feedback, it means the world to us. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Daughter of Resident) published on 21 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Teesdale Lodge is a wonderful care home. My mum settled in really well. The staff are excellent. They are very caring. My mum is so happy there. I would highly recommend Teesdale Lodge.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for this review it means a lot to the team. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Darren C (Son of Resident) published on 4 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the nurses and activity lady to be excellent. They are friendly, helpful and most importantly, they genuinely care about my father.
Due to Covid, I have only been allowed into one room within the home and only on one occasion, I, therefore, cannot comment on any aspect of the building, facilities
or other members of staff.
My only negative comment would be that greater flexibility could and should be shown in respect of visiting, as window visits in December is not ideal for anyone.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you for the amazing review it means so much to us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen G (Regular Volunteer) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Teesdale Lodge is a very caring environment. All the staff go that extra mile to ensure the residents are safe, happy and well cared for. During this difficult time, they are ensuring that they keep residents safe and keep contact with families and loved ones by regular video calls and regular updates
and phone calls, which means a lot to families and residents, to keep the contact going.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gareth E (Son of Resident) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had a severe bleed to the brain in December of last year. It was touch and go as to whether he would survive but he pulled through, albeit with severe cognitive and motor deficiencies. Dad had complex care needs and so we searched for a home. We visited a number of care homes but we kept going
back to Teesdale Lodge because of the warmth of the staff whenever we visited. From the manager to the nurses and caring staff, from the admin staff to the domestic staff, we were made to feel welcome and part of a family.
This current (COVID) situation is a testing time for both Teesdale Lodge and for us as relatives but we are so happy that Dad is being looked after here. We are updated regularly with Dad's progress and they have initiated video calls so that we can see him. They include Dad in the regular activities which we love. We know that every decision is made with the residents' interest at heart and that gives us huge peace of mind. Thank you to everyone who works there.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much, we can't thank you enough for this lovely review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David S (Nephew of Resident) published on 9 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quite simply, they were AMAZING in every department. My aunt was very poorly with advanced cancer, frightened and in pain which caused a great deal of worry for the family. Like knights in shining armour, Teesdale Lodge took her under their wing at very short notice and gave her everything she needed.
Controlled pain relief, constant reassurance so she was not frightened and huge relief for all the family.
In the days of much bad publicity for nursing homes, our experience could not have been more different. Nursing homes carry out the most difficult of jobs, looking after people who ultimately, in most cases, do not survive and yet all the staff looking after our aunt with a smile, care and attention.
We will never be able to thank them enough for what they did.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather C (Daughter of Resident) published on 7 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As with others leaving reviews for Teesdale Lodge, my mother was taken into the Care Home for end of life palliative care. Bless her, she has vascular dementia and the added complications of Kidney failure, and many other ailments. So only expected mum to live for a short length of time, here we are
now into August, and because of the wonderful care and attention she has been receiving she is still with us. Taking an interest in the staff and able to communicate with them. All the staff from carers to T ladies and cleaners have contributed to my mum's welfare. Cannot thank them enough. I live in France and to feel so far away and unable to do anything in the way of visiting - especially with Coronavirus. Regular contact with the manager and his staff, I have complete faith in her care and even in her quality of life.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

This means so much to hear, thank you so much, I will endeavour to pass onto the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Resident) published on 23 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay here at Teesdale Lodge has been excellent. My experiences here have been very good, positive in fact. The food was good and one never went hungry. The staff were very professional in all their daily activities. Thank you for making my stay as good as it possibly could be.
Reply from Patricia O'Malley, Admin at Teesdale Lodge Nursing Home

Thank you so much for the positive feedback; this is greatly appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.9 (7.882)

Overview of Review Score

The Review Score of 7.9 (7.882) out of 10 for Teesdale Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Teesdale Lodge Nursing Home is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.132 Points relating to the number of positive Reviews for Teesdale Lodge Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 1 Positive Reviews ÷ 7.6 = 0.132
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Teesdale Lodge Nursing Home

What types of Care is Teesdale Lodge Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Teesdale Lodge Nursing Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Teesdale Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Teesdale Lodge Nursing Home to the centre of Stockton-on-Tees?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Teesdale Lodge Nursing Home to verify any information. View our terms and conditions. Teesdale Lodge Nursing Home has an Basic Service - more info.