Teesdale Lodge Nursing Home

Radcliffe Crescent, Thornaby, Stockton-on-Tees TS17 6BS

Teesdale Lodge Nursing Home, Stockton-on-Tees, Cleveland & Teesside
Teesdale Lodge Nursing Home, Stockton-on-Tees, Cleveland & Teesside
Teesdale Lodge Nursing Home, Stockton-on-Tees, Cleveland & Teesside

Teesdale Lodge Nursing Home is a modern and purpose-built facility, designed for high standards of care at the same time as supporting a comfortable and interesting daily life for its residents.

Clients will find the home delightfully furnished, ideal for wheelchair access and with popular landscaped gardens. Staff support healthy eating and are welcoming to loved ones.

An activities and entertainments programme supports hobbies, while residents are consulted over any changes to their daily care needs.

Owner: Cleveden Care Ltd

Person in charge: Dawn Watts (Registered Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Parking:

On site car park

Latest Care Quality Commission* Report on Teesdale Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Teesdale Lodge Nursing Home has a Review Score of 8.4 (8.366)

The Review Score of 8.4 (maximum of 10) for Teesdale Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Teesdale Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.491 for Teesdale Lodge Nursing Home is calculated as follows: ( (56 Excellents x 5) + (49 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.491

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Teesdale Lodge Nursing Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Teesdale Lodge Nursing Home?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Teesdale Lodge Nursing Home

  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My father was a resident for only a few weeks and sadly passed away recently. During his short stay, he appeared to have been happy and settled and was actively participating in the regular activities. The staff were caring and compassionate. The food was lovely- 3 courses at lunch and always varied. Nothing was too much trouble for the chef if dad was late getting up. He could not feed himself when he left the hospital and progressed to feeding himself unaided. The Physiotherapists were excellent in progressing my dad's mobility. I was told by the hospital they could not see him walking again, within a couple of weeks they had him mobilising with a frame with assistance. The home was spotlessly clean, nice bedrooms where he could have his own TV and things from home. Our family were made to feel welcome and the staff were friendly and sociable. They were open and honest and any requests we made they always endeavoured to follow through.

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely home with very caring staff, my mother is treated well and with pride and dignity.
My mother is very happy and settled in the home with all her needs catered for.

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My dad was admitted to Teesdale Lodge Nursing Home as he required 24hr care due to many illnesses Parkinson's and cancer to name a few. We did have a few teething problems but overall the care was fantastic.
He was made to feel welcome and comfortable from his first day and they looked after him well, we could get a cuppa whenever we wanted so it was just like being at home and this was very important to him. The meals were home cooked and very tasty and plenty of choices and accommodating for a soft diet.
I could visit at any time day or night both dad and I felt like part of a big family, the help and support myself and family received especially the last week was so much appreciated, keeping us fed and watered to keep our strength up and nothing was a problem we even stayed overnight.
Thank you to all the staff from the management, nurses, carers, kitchen, laundry and housekeeping to the handy man

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My uncle has been in Teesdale Lodge for a couple of years now and when he first had his stroke, we were told not to be hopeful for any independent living. He could not feed himself, walk or talk. The staff at the nursing home have cared for him really well and now he can feed himself. He is happy, cared for and has friendly, caring nursing and staff looking after him.

How likely would you be to recommend Teesdale Lodge Nursing Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Trisha O'Malley, Admin at Teesdale Lodge Nursing Home responded to this review on 27 Sep 2016:

Thank you for your kind review.

The care home was very supportive and caring for their residents and families. Staff were helpful and attentive at all times.

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very grateful to the matron and her dedicated team for their wonderful care for my grandfather during his stay at Teesdale Lodge. They made sure that he was well looked after and cared for throughout his time there. My Grandfather was treated with love and dignity and it was a great comfort to know that he was being looked after so well. A huge thank you to the team at Teesdale Lodge!

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has had bad experiences in the past with care homes but 'Teesdale Lodge Nursing Home' gave us the confidence that his stay would be professional and caring. The home manager came and visited my husband at home before his stay to ensure all his needs could be met. She was very understanding and pleasant with him. My husband visited the home the week before his stay and the staff were lovely with him, showing him his room, dining room, shower/bathrooms as well as the lounges and made him feel welcome. His stay, which was respite was excellent and the staff were caring and professional which meant I could enjoy my holiday without the worry of my husband's care. My husband tells me the food was excellent and well prepared. When I collected him, the staff all came to say goodbye and his case was packed. Thank you!

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Dawn Watts, Registered Manager at Teesdale Lodge Nursing Home responded to this review on 31 Aug 2016:

Thank you so much for your kind review. If you need our services again in the future it would be a pleasure to accommodate you.

I was only able to visit my mother on a few occasions due to the distance between Stockton and Cornwall but on each occasion, I was very impressed by everything I saw there. It was always apparent that my mother was extremely well cared for by a team of nurses and carers who were always cheerful, friendly, patient and kind. They all treated my mother with dignity and good humour. The home itself was always clean and the quality of food was good. On my first visit there, my mother asked me if I would live there and I didn't hesitate to reply that I would. My mother would often comment that a particular carer was good. I have no hesitation in recommending Teesdale Lodge to anyone if they needed similar care.

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would definitely recommend Teesdale Lodge as our mother has resided there for a couple of years and receives excellent care. The carers are approachable and are happy to help with any requests you may have. The food is very good and the chef always has an alternative if preferred. Our mother is always lovely and clean thanks to the carers and the laundry staff who do an outstanding job in looking after her clothes. We can visit anytime of the day without feeling in the way.

How likely would you be to recommend Teesdale Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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