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Care Provided by Stonecross Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Stonecross Care Home (Kendal) Ltd
- Private Owned
Person in charge
- Paul Barker(Manager)
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (12)
Visiting
- Due to COVID 19, the visiting has changed to appointments only.
Parking
- The home have parking situated at the front of the care home and a small car park is situated at the rear of the home.
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Stonecross Care Home Reviews (5)
7.9
Stonecross Care Home has a Review Score of 7.9 (7.896) out of 10, based on 2 reviews in the last 2 years.
Over all time Stonecross Care Home has 5 reviews.
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Review from Michael H (Husband of Resident) published on 19 February 2026 Submitted via Postal Card•
Overall Experience
My wife stayed at Stonecross for approximately 5 weeks. During that time, she was exceptionally well looked after during respite care. The staff were outstanding considering the number of dementia patient residents. The rooms and facilities were spotlessly clean. However, the building as a whole is very old and could do much to lighten up. Particularly "the orange room" which could do with overhauling. Curtains are old and broken. Double doors to the garden need replacing.
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Review from Adam M (Son of Resident) published on 2 December 2025 Submitted via Postal Card•
Overall Experience
Dad was only in Stonecross for a few weeks and had quite specific needs. The team at the home were all very attentive, showing care and compassion at all times. On the day that dad passed away, they were particularly supportive, and I can't thank them enough on behalf of the family.
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Review from A W (Daughter of Resident) published on 11 June 2024 Submitted via Postal Card•
Overall Experience
Medication was not administered. Mum left in a wet nappy. Staff just on phones ignoring residents. Bins not working and overflowing, shower broken. Only once hand towel provided. Blanket had holes. Bedding stained (blood and urine) Buzzer out of reach to use. Food was disgusting. Biscuits for breakfast, often just soup and sandwich for meal times.
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Review from James I (Husband of Resident) published on 11 August 2023 Submitted via Postal Card•
Overall Experience
Friendly and welcoming reception. Dated building with steep stairs. Maze of rooms must make it difficult for staff!
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Review from Brenda S (Daughter of Resident) published on 7 August 2023 Submitted via Postal Card•
Overall Experience
Stonecross is a friendly and caring home where there is always staff available if I need to ask about my Mum, or if she needs a bit of extra support. Both the care and support staff seem to know all the residents well and work together to make Stonecross a 'real home'. The activity staff organise individual activities but it's also great that young people are coming in to both entertain and interact with the residents. The staff always keep me up to date with any issues, which helps me to know that my Mum is safe, happy and well cared for.
↩Reply from Suzie Masson, Manager at Stonecross Care Home
Thank you for your lovely review. Stonecross Care Home prides itself on our outstanding care and support for our residents and homely feeling.
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Treated with Dignity
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2025Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Frequently Asked Questions about Stonecross Care Home
What types of Care is Stonecross Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stonecross Care Home have?
There are 32 Single Rooms.
What are the Facilities & Services at Stonecross Care Home?
Smoking not permitted, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Stonecross Care Home to the centre of Kendal?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
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