The Beeches Care Home

Church Lane, Kelloe, Durham DH6 4PT

The Beeches is set in a secluded peaceful garden on the outskirts of Kelloe Village in County Durham. The Home offers superb accommodation with 31 single beds, 26 of which have ensuite facilities.

The Beeches offers Respite and Over night stays, whether residents' needs are Residential, EMI or Nursing. Carers believe in a holistic approach to Care where each person is treated as an individual. Dignity, Respect, Choice, Communication and Promotion of life skills and well being are a formative part of philosophy at the Beeches.

The aim is to ensure that Residents are able to enjoy freedom of lifestyle whilst receiving excellent levels of Care. The Beeches accommodates all personal needs through individualised care packages and can arrange a trial period if required. Employing trained staff and qualified Nurses.

Services - Activities, hairdressing and Saloon, GP, Optician and Chiropodists visits.

The Beeches provides an excellent and varied menu for personal choices with flexible mealtimes.

Group: Sunny Humphreys

Person in charge: Zoe Robertson (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Down Syndrome • Head/Brain Injury • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Trial Period can be arranged. Ages 45+.

Single Rooms: 29

Shared Rooms: 1

Rooms with ensuite WC: 27

Weekly Charges Guide: Personal Care Single £506 – £526 Nursing Care Single £531 – £531 (These prices are only a guideline, please contact The Beeches Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Beeches Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.


The Review Score of 6.1 (maximum of 10) for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The Beeches Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.522 for The Beeches Care Home is calculated as follows: ( (12 Excellents x 5) + (11 Goods x 4) ) ÷ 23 Ratings = 4.522

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.581 Points relating to the number of positive Reviews for The Beeches Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.1 The Beeches Care Home has a Review Score of 6.1 (6.103) from 2 Reviews

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend The Beeches Care Home?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to The Beeches Care Home

  • Daughter of Resident/Service User
  • Friend of Resident/Service User

I visit a friend every week - she is pleased to be a resident. The staff/management are very good and caring and try to accommodate each of the resident's needs. Each resident is different ie; bad legs, arms, dementia etc, but they are all treated as an individual and looked after appropriately. The staff sit and talk to the residents. They have some form of activity every day - bingo, card making, quizzes, singing and music, hairdressing also guinea pigs, hens, rabbits and birds to groom and interact with. There is plenty of food and personal hygiene is always a priority. Everywhere is clean and smelling nice.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

Food & Drink




Safety / Security


Average Rating:   4.3 out of 5

My mother has been a resident at The Beeches Care Home for 4 and a half years, from the outset she settled into the home. I attribute this primarily to the care staff who were and still are wonderful. Nothing is too much trouble. The care home is clean, well decorated, well heated and the rooms clean and tidy. There are regular activities and some outings for those residents able to participate. Having us act on behalf of my mother who is now unable to do so for herself, I have found the care staff and manageress always very approachable, professional and friendly. Sometimes there are mix ups with residents clothing which needs to be resolved.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Overall Standard


Care / Support


Treated with Dignity

Food & Drink




Safety / Security


Value for Money

Average Rating:   4.8 out of 5

Submit a Review for The Beeches Care Home

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

March 2014

Food Hygiene Rating

Recipient: The Beeches Care Home

Date: Thursday 27 Mar 2014

more details

Job Vacancies

Staff Profiles

No image found

Carol Everson

Job Title: Head Team Leader

Joined: 2001


Carol has been a valued, dedicated member of The Beeches Care Home for over 10 years. She has a great rappor with Service User's and their families, is very approachable and always happy to help in any way she can. She is at the forefront of care, being the first point of call for any concerns our Service User's or their families may have. She maintains a high profile with the health professionals that come into our home and has vast knowledge about each and every Service User who lives with us here at The Beeches.

Last year Carol reached the finals of star radios healthcare awards. Hopefully this year she can win it ......


Holds a vast array of training qualifications and is currently achieving a level 4 Management course as well as excelling at her daily duties.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Beeches Care Home