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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Your Care First Ltd
Sunny O Humphreys own four North East care homes that are all dedicated to achieving high standards of elderly and mental health care, within comfortable and homely environment staffed by qualified and trusted carers.

The company looks to make the most of community links, keeping good relations with related health professionals, regulators and local authorities in order to make sure service remain modern and effective.

Your Care First Ltd Locations (4)

 - Browse 4 Care Homes owned by Your Care First Ltd
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Denecroft
200, Newburn Road, Throckley, Newcastle upon Tyne NE15 9AH 
9.6 10 reviews
Denecroft, Newcastle upon Tyne, Tyne & Wear
"Excellent all round,very homely and not you're typical care home. Everything is done to a high standard,food,care is excellent,always…"   Read all 10 reviews
  • from £921 / week
  • 15 Rooms
Location Type Care Home

Denecroft is registered for fifteen service users and offers high standard elderly care within a pleasing residential environment, located in the Throckley area of Newcastle. Respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
The Pines Residential Care Home
1 Woodbine Terrace, Ashington NE63 8PP 
9.4 34 reviews
The Pines Residential Care Home, Ashington, Northumberland
"My mam came in as restbite but we have managed to get her living independently again in her own bungalow due to the help from staff, the…"   Read all 34 reviews
  • from £909 / week
  • 28 Rooms
Location Type Care Home

The Pines is a twenty-eight bedroom Ashington care home suited to numerous elderly care needs, as well as being an ideal living environment for people with a form of Dementias and Alzheimer's ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Kenilworth
Duncan Place, Loftus, Saltburn-by-the-Sea TS13 4PR 
8.6 18 reviews
Kenilworth, Saltburn-by-the-Sea, Cleveland & Teesside
"Cannot thank ALL of the staff enough for the genuine warm care they gave to our very frail elderly uncle for the short period of time he…"   Read all 18 reviews
  • from £788 / week
  • 20 Rooms
Location Type Care Home

Kenilworth care home offers residential packages for up to twenty elderly people, in a comfortable Saltburn-by-the-Sea facility. The aim of hard-working carers is to maintain a homely and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Beeches Nursing and Residential Care Home
Church Lane, Kelloe, Durham DH6 4PT 
8.3 12 reviews
The Beeches Nursing and Residential Care Home, Durham, Durham
"The day staff are very friendly and caring and cant do enough for you from making a cupper will sit and talk if the have time, some night…"   Read all 12 reviews
  • from £730 / week
  • 31 Rooms
Location Type Care Home

The Beeches is set in a secluded peaceful garden on the outskirts of Kelloe Village in County Durham. The Home offers superb accommodation with 31 single beds, 26 of which have ensuite facilities. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Your Care First Ltd Reviews (74)

9.0

Your Care First Ltd has a Group Review Score of 9.0 (8.963) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Your Care First Ltd must have a Review Score.

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Review of

Denecroft

from Stacey H (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam is well looked after. Nice freindly staff always there when I need them.If there is any problem's i'm always phoned if there is a problem.Nice and clean and my mam is always dressed and tidy her room is also nice and tidy . I wouldn't put my mam any where else i am happy with her care x
Reply from Sandra Hopkins, Manager at DenecroftThank you stacey so much for your kind words, we are pleased to hear that yourself is pleased with the care and support that your mam receives, it is always nice to hear such positive comments and it is a pleasure caring for your mam. Thank you again for leaving such a positive review.
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Review of

Denecroft

from S B (Son of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent all round,very homely and not you're typical care home.
Everything is done to a high standard,food,care is excellent,always offers a cup of tea and biscuits when I visit my mam.
The staff always keep updated on my mam's health.
Reply from Sandra Hopkins, Manager at DenecroftThank you steve for your kind words, we are glad that your mam is happy here at Denecroft care home. we are very happy that you know that your mam is well looked after. it is lovely to hear that the staff's hard work and effort is recognised and your positive feedback will be passed on to all staff.
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Review of

The Beeches Nursing and Residential Care Home

from Margaret G (Respite Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The day staff are very friendly and caring and cant do enough for you from making a cupper will sit and talk if the have time, some night staff are bit standoffes. Cleaning staff are top so is the handyman the magner is brilliant her door is always open for a chat if she is not to busy.
Reply from Suzanne Hudson, Operations Manager at The Beeches Nursing and Residential Care HomeThankyou so much for your feedback on our services . Your comments have been passed onto the Home Manager and her team . It is so important for the team to make some time with people using our services and not focus completely on being task based. I am very pleased you have acknowledged that in your review. Your comments about night shift will be shared and the Home Manager will ensure that improvements are made on their communication skills and approach .
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Review of

Denecroft

from Joanne B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dene Croft is an excellent place. My dad is cared for by the amazing staff he is treat with dignity and respect his every need to catered for the communication between staff and my mother is fantastic.
Reply from Sandra Hopkins, Manager at DenecroftThank you Joanne for your kind words, As always it is a pleasure looking after your loved one. it is our absolute pleasure to support and look after your dad. i will gladly pass this on to all staff.
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Review of

Denecroft

from Jean A (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is clean, caring, and wonderful. Friendly and helpful staff. My husband has been in this home since October 2024. I could not wish for a better placement for him.
Reply from Sandra Hopkins, Manager at DenecroftThank you jean for your incredibly kind words, we are delighted to hear that you are happy with the care that we are providing here at Denecroft care home. It is always a pleasure when you visit your husband and what a joy he is to care for. It is great to know that the carer's efforts have made a positive impact. i will pass on your kind words.
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Review of

The Pines Residential Care Home

from J A (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam came in as restbite but we have managed to get her living independently again in her own bungalow due to the help from staff, the room she was allocated was lovely modern with ensuite bathroom, the whole building was lovely deorated and very clean and smalls nice, my mam loved to sit outside
in the beautiful garden, my mam was always well fed the cook goes above and beyond to ensure she had the correct dietary requirements met.
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Review of

The Pines Residential Care Home

from R H (Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot not be any happyer than being here.
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Review of

The Pines Residential Care Home

from Catrina P (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly, welcoming and understanding management very supportive. Everyone goes above and beyond to care for my mam and you can tell its not just because they are paid to look after people.
I have been invited to have meals with mam and food has been excellent.
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Review of

The Beeches Nursing and Residential Care Home

from K M (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been so caring, patient and understanding during the care of my father. Compassion, dignity and respect have been shown throughout his care, whilst demonstrating the upmost care and kindness.
Reply from Suzanne Hudson, Operations Manager at The Beeches Nursing and Residential Care HomeIt was a pleasure to care for your Dad. A strong man, with valid high expectations and a 'gentleman'.
Dad was well represented by his loving family and you were supportive to the Care Home . We value that kind of relationship within our services
We are continually making improvements to our services and your feedback is noted and very much appreciated .
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Review of

Kenilworth

from Mark A (Nephew of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank ALL of the staff enough for the genuine warm care they gave to our very frail elderly uncle for the short period of time he was there.
They all helped to make a very emotionally stressful time so much easier. To know that he felt supported and cared for was a great comfort to us. The
staff did all and more to facilitate his needs with humour and kindness.
If you're looking for care for your loved one I wouldn't hesitate to recommend Kenilworth. Thank you all so much for all you did.
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Review of

The Pines Residential Care Home

from Shirley M (Friend of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find staff at The Pines very pleasant and helpful. So kind to residents. Cleaners do a good job. Garden is lovely for residents to sit in when weather is good.
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Review of

The Pines Residential Care Home

from Terence S (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff really nice and friendly, home nice and clean, very pleased with the care given to my mam.
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Review of

The Pines Residential Care Home

from Hannah S (Granddaughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma seems very settled and happy, she is very comfortable around the staff and she is always speaking very highly of them. It is so reassuring to see how they have taken to her and her to them.
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Review of

The Pines Residential Care Home

from B H (Daughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care
Lovely caring staff
Dad is very happy here and enjoys the activities
I always feel supported by the management
The gardens are always well kept
Well
Done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Review of

The Pines Residential Care Home

from R D (Brother of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother likes being here. The staff are very kind and caring. The home is always very clean and tidy and food is great.
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Review of

The Pines Residential Care Home

from J O (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother was looked after well.
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Review of

Kenilworth

from C W (Daughter of Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam was booked in for respite as I was having an operation, but she was poorly the week before and was admitted to the hospital. I was out of action, so Kenilworth took over completely and liaised with the hospital until Mam was discharged into their care, taking all the worry off my shoulders.
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Review of

Denecroft

from Sharon R (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Denecroft is a wonderful Care Home my mam has been there a number of years now and I wouldn't want her anywhere else the care she is given is outstanding. All the staff are amazing I would highly recommend Denecroft to anyone.
Reply from Sandra Hopkins, Manager at DenecroftThank you so much for your kind works, this really means a lot to myself and my staff and residents, we really appreciate your feedback.
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Review of

Denecroft

from Janice O (Daughter of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the loving care of Denecroft for nearly a year now. The support and care they have given to both myself and my dad has been invaluable and I can't thank them enough. Denecroft has a home-from-home atmosphere which in my opinion, led to my dad settling into his new surroundings very
quickly.
My dad is always treated with dignity and is allowed his independence in a safe and secure environment. The home is very well managed, the staff are amazing, they are very welcoming, cheerful and attentive. They always go above and beyond. I am always kept informed of my dad's wellbeing and the staff are always available to answer any questions I may have. Denecroft is kept clean and tidy, and my dad is very happy, well taken care of and very well fed. A huge thank you to all at Denecroft.
Reply from Sandra Hopkins, Manager at DenecroftThank you so much for your kind words, this means a lot to staff and management, we do pride ourselves on our lovely little homely home, it is a pleasure caring for your dad and enjoy your visits, it's lovely to know that we are welcoming and supportive.
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Review of

Denecroft

from Demi W (Granddaughter of Resident) published on 21 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanna has been under Denecrofts care for around 5 years now and the care for her has always been amazing. The staff are always so informative, letting us know if there are any changes in her behaviour and I know they are always on the other end of the phone if I ever need them. I know that my nanna
is safe under their care and they have not only helped her but helped me so much too. I am glad that we found Denecroft because I know my nanna loves it here too.
Reply from Sandra Hopkins, Manager at DenecroftThank you so much for your kind words, this means a lot.
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Awards / Recognitions (0)

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Frequently Asked Questions about Your Care First Ltd

Costs for care homes owned by Your Care First Ltd

Average costs per week for care homes owned by Your Care First Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Your Care First Ltd, based on 4 out of 4 settings.
Type of Care Provided Average Weekly Cost
Residential Care £837
Residential Dementia Care £900
Nursing Care £762
Nursing Dementia Care £802
All Care Types £837
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Your Care First Ltd own?

Your Care First Ltd own 4 Care Homes.

Which Your Care First Ltd Care Homes have the highest review score?

Denecroft, The Pines Residential Care Home & Kenilworth have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Your Care First Ltd to verify any information. View our terms and conditions. Your Care First Ltd has an Enhanced Service – more info.