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Care Home Owned by Your Care First Ltd in Durham

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Your Care First Ltd in Durham

Only the locations & reviews in Durham for Your Care First Ltd are showing below.

View the details of all 4 locations (with 74 reviews) owned by Your Care First Ltd

Your Care First Ltd Locations in Durham (1)

 - Browse 1 Care Home owned by Your Care First Ltd in Durham
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The Beeches Nursing and Residential Care Home
Church Lane, Kelloe, Durham DH6 4PT 
8.3 12 reviews
The Beeches Nursing and Residential Care Home, Durham, Durham
"The day staff are very friendly and caring and cant do enough for you from making a cupper will sit and talk if the have time, some night…"   Read all 12 reviews
  • from £730 / week
  • 31 Rooms
Location Type Care Home

The Beeches is set in a secluded peaceful garden on the outskirts of Kelloe Village in County Durham. The Home offers superb accommodation with 31 single beds, 26 of which have ensuite facilities. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Your Care First Ltd Reviews in Durham (12)

9.0

Your Care First Ltd has a Group Review Score of 9.0 (8.963) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Your Care First Ltd must have a Review Score.

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Review of

The Beeches Nursing and Residential Care Home

from Margaret G (Respite Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The day staff are very friendly and caring and cant do enough for you from making a cupper will sit and talk if the have time, some night staff are bit standoffes. Cleaning staff are top so is the handyman the magner is brilliant her door is always open for a chat if she is not to busy.
Reply from Suzanne Hudson, Operations Manager at The Beeches Nursing and Residential Care HomeThankyou so much for your feedback on our services . Your comments have been passed onto the Home Manager and her team . It is so important for the team to make some time with people using our services and not focus completely on being task based. I am very pleased you have acknowledged that in your review. Your comments about night shift will be shared and the Home Manager will ensure that improvements are made on their communication skills and approach .
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Review of

The Beeches Nursing and Residential Care Home

from K M (Daughter of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been so caring, patient and understanding during the care of my father. Compassion, dignity and respect have been shown throughout his care, whilst demonstrating the upmost care and kindness.
Reply from Suzanne Hudson, Operations Manager at The Beeches Nursing and Residential Care HomeIt was a pleasure to care for your Dad. A strong man, with valid high expectations and a 'gentleman'.
Dad was well represented by his loving family and you were supportive to the Care Home . We value that kind of relationship within our services
We are continually making improvements to our services and your feedback is noted and very much appreciated .
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Review of

The Beeches Nursing and Residential Care Home

from David S (Son of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother, who had been in The Beeches Care Home for over two years, recently passed away. Throughout her time there, in residential and nursing care, it was always excellent. The staff there always displayed a professional approach to her care combined with sincerity and kindness. I was never in doubt
that my mother was well cared for in her last few years.
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Review of

The Beeches Nursing and Residential Care Home

from Lisa P (Granddaughter of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanna was only in The Beeches for 5 short days until she passed away, however she received the best care from every member of staff!
Not only did they care around the clock for her but they also seen to us all as a family offering support and plenty of cups of tea. My dad even had meals from the
staff. They all went above and beyond and my nanna would have been so proud to pass away in her home town with amazing staff.
We as a family can not thank you all enough.
Reply from Sandi Mason, Home Manager at The Beeches Nursing and Residential Care HomeIt was an absolute pleasure to ensure you were all cared for in the most difficult time. We are pleased to have offered the best care and support for your nanna and the extended family.
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Review of

The Beeches Nursing and Residential Care Home

from M N (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were excellent, they went over and above. We were so happy with the way the staff looked after my Dad. They treated him like he was their own father. They were all very hard-working. The staff sat with him when the family were not there, they have gone over and above. They were patient and
caring, had compassion, calm under pressure. They were organized and had respect, reliability and a passion for supporting people. I would recommend this care home. Thank you for everything you’ve done for my dad.
Reply from Sandi Mason, Home Manager at The Beeches Nursing and Residential Care HomeThank you for your kind words, we as a team strive to ensure the best care for your loved one.
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Review of

The Beeches Nursing and Residential Care Home

from T I (Daughter of Resident) published on 18 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think The Beeches Nursing Home is very good, Father is very well taken care of.
The staff are excellent, couldn't ask for better.
I am very happy with the care he receives.
The staff are very hard-working and I can't thank them enough.
Reply from Lisa Tones, Deputy Manager at The Beeches Nursing and Residential Care HomeThanks for your kind words regarding the home and the staff.
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Review of

The Beeches Nursing and Residential Care Home

from Louisa D (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for this home. The staff are wonderful and caring and my mother is being really well looked after. Thank you to everyone at The Beeches for your wonderful support of Mum and our family.
Reply from Lisa Tones, Manager at The Beeches Nursing and Residential Care HomeThank you for your kind words, Louisa. Your mum is a pleasure to look after, please let us know if there is anything else that we can support you with. Regards, Lisa.
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Review of

The Beeches Nursing and Residential Care Home

from Laura M (Granddaughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff! Great food is offered to the residents, very clean and very hospitable! They have gone over and beyond for my grandma and I couldn’t have asked for a better home to put her in! Would pick it 100 times over!
Reply from Lisa Tones, Deputy Manager at The Beeches Nursing and Residential Care HomeThank you for such a lovely review, it's a pleasure to look after her.
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Review of

The Beeches Nursing and Residential Care Home

from H R (Wife of Resident) published on 16 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are lovely, give great care and are very patient. The home and grounds are looking a bit tired.
Reply from Lisa Tones, Manager at The Beeches Nursing and Residential Care HomeThanks for your kind words and we take on board what you are saying. We are in the process of decorating at the moment.
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Review of

The Beeches Nursing and Residential Care Home

from P C (Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am currently a temporary resident here until I find care accommodation of my own. My care here is really good. The staff here are all wonderful. I'll be sad when I leave.
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Review of

The Beeches Nursing and Residential Care Home

from Barbara P (Friend of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit a friend every week - she is pleased to be a resident. The staff/management are very good and caring and try to accommodate each of the resident's needs. Each resident is different ie; bad legs, arms, dementia etc, but they are all treated as an individual and looked after appropriately. The
staff sit and talk to the residents. They have some form of activity every day - bingo, card making, quizzes, singing and music, hairdressing also guinea pigs, hens, rabbits and birds to groom and interact with. There is plenty of food and personal hygiene is always a priority. Everywhere is clean and smelling nice.
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Review of

The Beeches Nursing and Residential Care Home

from Sheila B (Daughter of Resident) published on 30 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at The Beeches Care Home for 4 and a half years, from the outset she settled into the home. I attribute this primarily to the care staff who were and still are wonderful. Nothing is too much trouble. The care home is clean, well decorated, well heated and the rooms clean
and tidy. There are regular activities and some outings for those residents able to participate. Having us act on behalf of my mother who is now unable to do so for herself, I have found the care staff and manageress always very approachable, professional and friendly. Sometimes there are mix ups with residents clothing which needs to be resolved.
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Awards / Recognitions (0)

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