Care Homes Owned by Your Care First Ltd in Tyne & Wear

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Only the locations & reviews in Tyne & Wear for Your Care First Ltd are being shown.

Your Care First Ltd Locations in Tyne & Wear (1)

1 Care Home owned by Your Care First Ltd in Tyne & Wear

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Denecroft

200, Newburn Road, Throckley, Newcastle upon Tyne NE15 9AH

9.610 Reviews

"Excellent all round,very homely and not you're typical care home. Everything is done to a high standard,food,care is excellent,always..."Read all 10 reviews

from £921 / weekSize 15 rooms

Location Type: Care Home

Denecroft is registered for fifteen service users and offers high standard elderly care within a pleasing residential environment, located in the Throckley area of Newcastle. Respite and palliative... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Learning Disability Care

Your Care First Ltd Reviews in Tyne & Wear (10)

9.3

Your Care First Ltd has a Group Review Score of 9.3 (9.318) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Your Care First Ltd must have a Review Score.

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Showing 10 reviews matching selected criteria

Review of Denecroft from Stacey H (Daughter of Resident) published on 8 June 2026 Submitted via Website•

Overall Experience

My mam is well looked after. Nice freindly staff always there when I need them.If there is any problem's i'm always phoned if there is a problem.Nice and clean and my mam is always dressed and tidy her room is also nice and tidy . I wouldn't put my mam any where else i am happy with her care x

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you stacey so much for your kind words, we are pleased to hear that yourself is pleased with the care and support that your mam receives, it is always nice to hear such positive comments and it is a pleasure caring for your mam. Thank you again for leaving such a positive review.

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Review of Denecroft from S B (Son of Resident) published on 29 May 2026 Submitted via Website•

Overall Experience

Excellent all round,very homely and not you're typical care home.
Everything is done to a high standard,food,care is excellent,always offers a cup of tea and biscuits when I visit my mam.

The staff always keep updated on my mam's health.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you steve for your kind words, we are glad that your mam is happy here at Denecroft care home. we are very happy that you know that your mam is well looked after. it is lovely to hear that the staff's hard work and effort is recognised and your positive feedback will be passed on to all staff.

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Review of Denecroft from Joanne B (Daughter of Resident) published on 22 May 2026 Submitted via Postal Review Card•

Overall Experience

Dene Croft is an excellent place. My dad is cared for by the amazing staff he is treat with dignity and respect his every need to catered for the communication between staff and my mother is fantastic.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you Joanne for your kind words, As always it is a pleasure looking after your loved one. it is our absolute pleasure to support and look after your dad. i will gladly pass this on to all staff.

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Review of Denecroft from Jean A (Wife of Resident) published on 20 May 2026 Submitted via Postal Review Card•

Overall Experience

This home is clean, caring, and wonderful. Friendly and helpful staff. My husband has been in this home since October 2024. I could not wish for a better placement for him.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you jean for your incredibly kind words, we are delighted to hear that you are happy with the care that we are providing here at Denecroft care home. It is always a pleasure when you visit your husband and what a joy he is to care for. It is great to know that the carer's efforts have made a positive impact. i will pass on your kind words.

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Review of Denecroft from Sharon R (Daughter of Resident) published on 24 January 2025 Submitted via Postal Review Card•

Overall Experience

Denecroft is a wonderful Care Home my mam has been there a number of years now and I wouldn't want her anywhere else the care she is given is outstanding. All the staff are amazing I would highly recommend Denecroft to anyone.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you so much for your kind works, this really means a lot to myself and my staff and residents, we really appreciate your feedback.

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Review of Denecroft from Janice O (Daughter of Resident) published on 25 November 2024 Submitted via Website•

Overall Experience

My dad has been in the loving care of Denecroft for nearly a year now. The support and care they have given to both myself and my dad has been invaluable and I can't thank them enough. Denecroft has a home-from-home atmosphere which in my opinion, led to my dad settling into his new surroundings very quickly.

My dad is always treated with dignity and is allowed his independence in a safe and secure environment. The home is very well managed, the staff are amazing, they are very welcoming, cheerful and attentive. They always go above and beyond. I am always kept informed of my dad's wellbeing and the staff are always available to answer any questions I may have. Denecroft is kept clean and tidy, and my dad is very happy, well taken care of and very well fed. A huge thank you to all at Denecroft.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you so much for your kind words, this means a lot to staff and management, we do pride ourselves on our lovely little homely home, it is a pleasure caring for your dad and enjoy your visits, it's lovely to know that we are welcoming and supportive.

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Review of Denecroft from Demi W (Granddaughter of Resident) published on 21 October 2024 Submitted via Website•

Overall Experience

My nanna has been under Denecrofts care for around 5 years now and the care for her has always been amazing. The staff are always so informative, letting us know if there are any changes in her behaviour and I know they are always on the other end of the phone if I ever need them. I know that my nanna is safe under their care and they have not only helped her but helped me so much too. I am glad that we found Denecroft because I know my nanna loves it here too.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you so much for your kind words, this means a lot.

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Review of Denecroft from Barbara L (Daughter of Resident) published on 24 April 2023 Submitted via Website•

Overall Experience

My mam has been in Denecroft for four months now and I have no complaints. The staff are very friendly and take excellent care of my mam.
They keep me informed and they are always available to answer questions and help. My mam is always clean, tidy, happy and well-fed.

A huge thank you to all the staff at Denecroft.

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↩Reply from Sandra Hopkins, Manager at Denecroft

Thank you for your kind words, and for taking the time to leave a review. we as a care home appreciate any feedback.

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Review of Denecroft from Gillian S (Daughter of Resident) published on 7 June 2022 Submitted via Website•

Overall Experience

My father received outstanding care and attention during the time he was resident in Denecroft. Staff were very kind and caring. My father was happy and comfortable. There was a real family atmosphere. Communication with me was excellent. I would highly recommend Denecroft to anyone looking for a supportive environment for their loved one. I felt that my father really mattered to the carers and really appreciated the way they still kept in touch, to find out how he was getting on, even after he was hospitalised.

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Review of Denecroft from Sophie Leigh P (Granddaughter of Resident) published on 7 June 2022 Submitted via Website•

Overall Experience

Very good care all round. My Grandad enjoys being there and is a lot more looked after than previous places. He is always clean and tidy, very well fed and cared for. Staff are really good at communicating with family about anything and any problems are quickly solved. They are such a big help, it really is a relief having him there and knowing he is so well taken care of. They also have had several events with residents where pictures show they really are enjoying themself.

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