1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Your Care First Ltd
  4. Locations Owned by Your Care First Ltd in Northumberland

Care Home Owned by Your Care First Ltd in Northumberland

Jobs
9.0 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Your Care First Ltd in Northumberland

Only the locations & reviews in Northumberland for Your Care First Ltd are showing below.

View the details of all 5 locations (with 72 reviews) owned by Your Care First Ltd

Your Care First Ltd Locations in Northumberland (1)

 - Browse 1 Care Home owned by Your Care First Ltd in Northumberland
List View
Map View
Sort By
The Pines Residential Care Home
1 Woodbine Terrace, Ashington NE63 8PP 
9.4 34 reviews
The Pines Residential Care Home, Ashington, Northumberland
"Staff are friendly, welcoming and understanding management very supportive. Everyone goes above and beyond to care for my mam and you can…"   Read all 34 reviews
  • from £909 / week
  • 28 Rooms
Location Type Care Home

The Pines is a twenty-eight bedroom Ashington care home suited to numerous elderly care needs, as well as being an ideal living environment for people with a form of Dementias and Alzheimer's ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Your Care First Ltd Reviews in Northumberland (34)

9.0

Your Care First Ltd has a Group Review Score of 9.0 (9.027) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Your Care First Ltd must have a Review Score.

Overall Experience
  • 25
  • 9
  • 0
  • 0
  • 0
Date Published
  • 34
  • 1
  • 1
  • 10
  • 24
Reviewer Connection to Your Care First Ltd
  • 18
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Review of

The Pines Residential Care Home

from Catrina P (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly, welcoming and understanding management very supportive. Everyone goes above and beyond to care for my mam and you can tell its not just because they are paid to look after people.
I have been invited to have meals with mam and food has been excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from Shirley M (Friend of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find staff at The Pines very pleasant and helpful. So kind to residents. Cleaners do a good job. Garden is lovely for residents to sit in when weather is good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from Terence S (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff really nice and friendly, home nice and clean, very pleased with the care given to my mam.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from Hannah S (Granddaughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma seems very settled and happy, she is very comfortable around the staff and she is always speaking very highly of them. It is so reassuring to see how they have taken to her and her to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from B H (Daughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care
Lovely caring staff
Dad is very happy here and enjoys the activities
I always feel supported by the management
The gardens are always well kept
Well
Done
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from R D (Brother of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother likes being here. The staff are very kind and caring. The home is always very clean and tidy and food is great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from J O (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother was looked after well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from J A (Daughter of Resident) published on 11 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother who is blind is having short-term respite at the Pines Care Home, she has had nothing but high praise for all the staff and said the food is delicious, and her room has an ensuite bathroom both of which are very clean and comfortable with plenty of space to put all of her belongings. She also
loves to be outside in the beautiful garden areas.
She feels very safe and happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from RIcki T (Daughter of Resident) published on 5 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was great, kind, understanding and accommodating. It's bad enough leaving your parent in a home. At The Pines I quickly knew my dad was being looked after well. Staff make plenty of time for everyone and are kind and caring. Thank you for making his stay easier for myself and my family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from J D (Resident) published on 17 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very reluctant to come into care right from the first day I was welcome and felt safe, and I am supported. The staff go above and beyond. It is like a home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from M S (Friend of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This visit and previous visits I have always found my friend happy, content and dressed lovely. The staff are always helpful, kind and obliging. No problem to recommend.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from J W (Friend of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend seems very happy and content, always clean and tidy. Staff very friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from C E (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff go above and beyond to help residents and their family. Staff always happy and interacting with residents. Premises always clean and tidy. Such a lovely place to visit. I visit three care homes and The Pines is the best by far. Thank you for everything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from D D (Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently decided to return to the community. Management and staff have encouraged and supported me. I have lived here dome six years and I would not hesitate to recommend The Pines to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from Sarah M (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is cosy and staff are very down to earth yet still professional. My mam loves them all. She always enjoys the food and praises it often. I couldn't have asked for a better care home as she was determined she wasn't going in one. She's clean and her clothes are always clean. The staff are fantastic
and supportive to my mam and myself. I couldn't recommend it more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from J B (Daughter of Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam settled with no bother when she came into The Pines. Friednly staff nothing is a problem to them and the food is exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from R H (Resident) published on 12 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault The Pines Care Home or the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from G J (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice small care home, but lacks a room for visitors to spend time with residents without having to spend time in the bedroom with no room for visitors, or encroach on other resident's lounge area.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from C T (Daughter of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive staff, particularly senior carers. Person-centred. Professional management takes into consideration daughters' feelings and concerns. Highlighting collaborative working with all external agencies. Keeping family members up to date.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Pines Residential Care Home

from L B (Daughter of Resident) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional care staff, management and the whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Your Care First Ltd to verify any information. View our terms and conditions. Your Care First Ltd has an Enhanced Service – more info.