Kingsway Nursing Home

Kingsway, Langley Park, Durham DH7 9TB

Kingsway Nursing Home, Durham, Durham
Kingsway Nursing Home, Durham, Durham
Kingsway Nursing Home, Durham, Durham

Award-winning Kingsway Nursing Home is a purpose-built care home with attractive landscaped gardens, set in the lovely village of Langley Park, 5 miles west of Durham city centre and 18 miles from Newcastle. Kingsway is a warm friendly environment offering person-centred nursing and residential care, both long-term and respite, to 40 adults from across the North East, including under-65s. Kingsway’s dedicated team provide care, company and support for people with mental health needs including Schizophrenia, Bipolar, Korsakoff, Dementia and people who have challenging behaviour.

Group: Advinia Healthcare Ltd

Person in charge: Jude Goode (Home Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Bipolar/Manic Depression • Challenging Behaviour • Schizophrenia

Admission Information: Ages 40+.

Single Rooms: 42

Shared Rooms: 0

Rooms with ensuite WC: 6

Facilities & Services: Palliative Care • Day Care • Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Kingsway Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Kingsway Nursing Home has a Review Score of 9.3 (9.307)

The Review Score of 9.3 (maximum of 10) for Kingsway Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Kingsway Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.712 for Kingsway Nursing Home is calculated as follows: ( (95 Excellents x 5) + (36 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.595 Points relating to the number of positive Reviews for Kingsway Nursing Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 5 Reviews ÷ 8.4 Target = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kingsway Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kingsway Nursing Home

  • Daughter of Resident/Service User
    4
  • Brother of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

My mother has been a resident for 6 months at Kingsway and has received an excellent level of care.
Staff are very committed and observant as well as dedicated.
I am confident that my mother is receiving as much attention as she requires.
I am always informed of any issues.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I visit my brother on a weekly basis. I find the staff very obliging and caring. his needs are catered for and he is happy to be here. If there is any sign of illness, arrangments are made straight away to get him to hospital. I feel he is well looked after and his needs catered for. He has the freedom of the home and can go outside into the garden if he wishes. I find the home a very friendly place and am quite happy with it.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Care home is very nice. All staff are very friendly. My brother is looked after very well. He has everything he needs. It makes his stay here very nice. He enjoys the meals. He likes time on his own but does speak to staff and is friendly with some of the residents. Overall he is happy to be there.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband has been in this home for 2 years and he has received the best care and support from all the staff.

They have also been there for myself and my daughter. I have only praise and would highly recommend the home.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My dad has been here for 2 years and I can't complain at all. Very helpful and friendly staff towards my dad as well as me and my mam.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in Kingsway for 10 years. She has complex needs resulting from Huntington's Disease and the care she has received in her time there has been excellent. Thank you to all the staff.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I popped in to see my mother-in- law on Saturday 21 May. Was thrilled at the decor and the tremendous effort that the Home Manager had gone to, in order to brighten up the home. The canvas paintings on the wall depicting local scenes is an inspired idea. The whole home seemed bright and fresh and well looked after. Mother-in-law was in good form, happy and content and in good health. Couldn't ask for more.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Loving and caring staff. Going the extra mile. Always find them on hand to attend to all needs. Attentive and watchful over all the house mates. Ensure that they are always clean and that they finish their meals.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law continues to receive a very high standard of care. We are kept up to date with any issues. The fact that my mother-in-law is now in her 85th year, suffering from Huntington's Disease, which sadly prevents her from full communication, and is still happy and seemingly content, is testimony to the care she receives in Kingsway. Without that devotion it is possible that she may not have survived as long as she has so far.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister has many care and nursing needs resulting from an inoperable brain tumour. She also has very complex mental problems. Since moving into the nursing home the staff have done a wonderful job stabilizing and making her comfortable. Since she arrived we have seen an improvement in her all round health. Also we have found all the staff to be kind and considerate towards all the residents not just my sister. Her room is very clean and warm but no private toilet, there is a wash hand basin in the room. The communal areas are bright, inviting and kept very clean. We would have no hesitation in recommending this home to anyone.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

On first visiting this nursing home, I was impressed with its ambience what a lovely welcoming place. Since my mother has been admitted, my first impressions have been reinforced. The staff are so caring and professional. My mother had been bed-ridden for six months and within forty eight hours she was sitting comfortably in a chair in her day clothes. I cannot praise this nursing home highly enough.

How likely would you be to recommend Kingsway Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

December 2016

February 2016

September 2012

May 2012

5 Star Food Hygiene Rating

Recipient: Kingsway Nursing Home

Date: Tuesday 08 May 2012

more details

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Care Home Idol 2016

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