
Peterlee Care Home is the best place to take your loved one. Care is incredibleLotty K(Daughter-in-law of Resident/Service User)

Fantastic staff who go the extra mile. Highly recommend.Ethel K(Wife of Resident/Service User)

From the day my Mother was admitted she has been treated with respect and dignityPat J(Daughter of Resident/Service User)

Peterlee Care Home is the best place to take your loved one. Care is incredibleLotty K(Daughter-in-law of Resident/Service User)

Fantastic staff who go the extra mile. Highly recommend.Ethel K(Wife of Resident/Service User)

From the day my Mother was admitted she has been treated with respect and dignityPat J(Daughter of Resident/Service User)

Situated in a residential area, this home is a modern purpose built home proving a high standard of residential care, residential and nursing care for people with dementia and care for people with learning disabilities. They also provide respite care to give home carers a much needed break and day care.
Professionals provide person centred care in three homely and welcoming units. The home is staffed by a team of...
Care Provided by Peterlee Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Local authority rates . to be discussed at assessment. Nursing placements are subject to CHC assessment for nursing fee on top of the base fee.
The price(s) shown are provided by the care home. Contact Peterlee Care Home for full pricing details and T&Cs.
Contact Peterlee Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Popular Care Ltd
- Private Owned
Person in charge
- Kayleigh Solomon(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (44)
Parking
- On-site parking available
Peterlee Care Home Reviews (37)
Peterlee Care Home has a Review Score of 9.6 (9.637) out of 10, based on 19 reviews in the last 2 years.
Over all time Peterlee Care Home has 37 reviews.
Problems addressed quickly.
Security is good.
Thank you for your kind words and trusting us to provide care and support for your mum.
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype so I can video call him.
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
Thank you for the lovely feedback, it has been difficult over the last few months with the COVID. My staff have been amazing throughout.
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
Good food.
Washing of clothes good.
Well looked after.
Highly recommend.
Peterlee Care Home is the best place to take your loved one. Care is incredible. Staff are amazing and my father-in-law settled in so well as if he was home. Visits are cool and you are made to feel like part of the team. We can highly recommend this lovely oldie worldly care home.
Nothing is any trouble for the staff or management. Always friendly and from start, to finish everyone is willing to help at all times. I would recommend the home to anyone.
I've found the staff very caring and professional. The home is clean and tidy with activities for the residents. The grounds are well kept and plenty of seating for staff and residents.
My partner gets looked after and care for very well. They meet all his needs. Care staff are kind, caring and polite. Food is top class quality and if he has special food requests they provide this no problem. This care home is an excellent place.
The staff are caring, approachable and will support residents to be comfortable and happy. The home provides modern living within a residential setting. It is always clean and welcoming and doesn't smell of urine like some homes sometimes do. I would definitely recommend this home to others.
I find staff caring, friendly, always wanting to help, can't fault them. But I find they are busy all of the time and very overworked! Not enough staff for the caring level the residents should have.
My mother has been a resident for the past 5 years, during this time she has received excellent care and compassion. All staff are very good and it's nice to see the care is given to all the residents. The care home has monthly meetings but if I had any concerns or issues would not have a problem in talking to the person in charge.
My wife has been a resident for 5 years and in all the time have never had any cause to complain at all. Every one of the staff complete their duties to the highest order showing they do care, even occasionally during difficult circumstances.
From the day my Mother was admitted she has been treated with respect and dignity. She is always clean and well kept. The food is of a high nutritional value presented well and plenty of it. Mum is difficult to deal with but the experienced well-trained staff are amazing with her. They know her so well, manager and staff keep me well informed at all times. I am very impressed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Peterlee Care Home.
There are no upcoming events for Peterlee Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Peterlee Care Home.
Accreditations
There are no accreditations posted yet for Peterlee Care Home.
Meet the Team (3)

Hi, I am Abby, a registered nurse with a number of years of experience in both nursing and management roles. My role is to oversee the day-to-day running of the home and support our members of staff across all departments who collectively make a very strong caring team. Many staff members have been employed here for a considerable amount of time, which creates a family atmosphere in the residents' home. I am passionate about providing a person-centred approach to care, ensuring a high standard of care is maintained at all times. All staff within the home have completed mandatory training and work to high standards of care at all levels. The residents within the home have individual needs which are met by highly trained staff. I will continue to ensure that a high-quality service is provided, which has the residents and their loved ones at its heart.

I have worked at Peterlee Care Home for over six years, initially as a care assistant, then a senior care assistant, a nursing assistant and recently, a deputy manager. I am very passionate about providing a high standard of person-centred care to all residents in our care.

Although I am new to the team at Peterlee Care Home, I have worked in administration for over 10 years.
The team at Peterlee Care Home have been very welcoming and I love coming to work and engaging with the residents and my colleagues.
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