
Peterlee Care Home is the best place to take your loved one. Care is incredibleLotty K(Daughter-in-law of Resident/Service User)

Fantastic staff who go the extra mile. Highly recommend.Ethel K(Wife of Resident/Service User)

From the day my Mother was admitted she has been treated with respect and dignityPat J(Daughter of Resident/Service User)

Peterlee Care Home is the best place to take your loved one. Care is incredibleLotty K(Daughter-in-law of Resident/Service User)

Fantastic staff who go the extra mile. Highly recommend.Ethel K(Wife of Resident/Service User)

From the day my Mother was admitted she has been treated with respect and dignityPat J(Daughter of Resident/Service User)

Situated in a residential area, this home is a modern purpose built home proving a high standard of residential care, residential and nursing care for people with dementia and care for people with learning disabilities. They also provide respite care to give home carers a much needed break and day care.
Professionals provide person centred care in three homely and welcoming units. The home is staffed by a team of...
Situated in a residential area, this home is a modern purpose built home proving a high standard of residential care, residential and nursing care for people with dementia and care for people with learning disabilities. They also provide respite care to give home carers a much needed break and day care.
Professionals provide person centred care in three homely and welcoming units. The home is staffed by a team of professional registered nurses and dedicated carers who all have experience and training.
Staff are committed to providing the highest possible standards of care. Residents will be treated as individuals and cared for with respect and dignity within a safe, comfortable and homely environment which encourages independence where appropriate.
Care Provided by Peterlee Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Peterlee Care Home to confirm what's included and get a personalised quote:
Local authority rates . to be discussed at assessment. Nursing placements are subject to CHC assessment for nursing fee on top of the base fee.
The price(s) shown are provided by the care home. Contact Peterlee Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Popular Care Ltd
- Private Owned
Person in charge
- Abby Wiseman (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (44)
Parking
- On-site parking available
Peterlee Care Home Reviews (38)
Peterlee Care Home has a Review Score of 9.7 (9.679) out of 10, based on 20 reviews in the last 2 years.
Over all time Peterlee Care Home has 38 reviews.
The staff at Peterlee are excellent, nothing is too much trouble. As soon as you come in you are greeted by friendly faces. You can see how well run the home is and how much the residents enjoy being there. There is always lots going on activity-wise with singers and trips out, it is clear the...
It is always spotless, no odours. The food is proper home-cooked meals and looks very tasty and nutritious. Overall great home!
Thank you for your very kind words. I will ensure these comments are shared with the team.
Problems addressed quickly.
Security is good.
Problems addressed quickly.
Security is good.
Thank you for your kind words and trusting us to provide care and support for your mum.
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
Outstanding cleanliness. No Covid in the home. Fantastic activities. My Aunty is always happy and well looked after by all staff. The manager has a well-run team.
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on...
Amazing home to my uncle. The staff are doing an amazing job keeping him and the other residents safe throughout covid. Rooms are well presented and the staff are friendly and approachable. There is always activities going on to keep him entertained. Thank you to the admin for the help getting on Skype so I can video call him.
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
My mother gets looked after really well. She's clean and well-groomed and she has a good variety of meals, baths regularly she likes it there.
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
I am very pleased with the nursing home in every way, ie. help, advice, care, cleanliness and mostly the way this nursing home and all its staff have coped with this pandemic. I can't praise everyone enough.
Thank you for the lovely feedback, it has been difficult over the last few months with the COVID. My staff have been amazing throughout.
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
Staff are very friendly and kind towards me and I feel as though my husband is receiving the best care from all of those involved.
Good food.
Washing of clothes good.
Well looked after.
Good food.
Washing of clothes good.
Well looked after.
Highly recommend.
Highly recommend.
Peterlee Care Home is the best place to take your loved one. Care is incredible. Staff are amazing and my father-in-law settled in so well as if he was home. Visits are cool and you are made to feel like part of the team. We can highly recommend this lovely oldie worldly care home.
Peterlee Care Home is the best place to take your loved one. Care is incredible. Staff are amazing and my father-in-law settled in so well as if he was home. Visits are cool and you are made to feel like part of the team. We can highly recommend this lovely oldie worldly care home.
Nothing is any trouble for the staff or management. Always friendly and from start, to finish everyone is willing to help at all times. I would recommend the home to anyone.
Nothing is any trouble for the staff or management. Always friendly and from start, to finish everyone is willing to help at all times. I would recommend the home to anyone.
I've found the staff very caring and professional. The home is clean and tidy with activities for the residents. The grounds are well kept and plenty of seating for staff and residents.
I've found the staff very caring and professional. The home is clean and tidy with activities for the residents. The grounds are well kept and plenty of seating for staff and residents.
My partner gets looked after and care for very well. They meet all his needs. Care staff are kind, caring and polite. Food is top class quality and if he has special food requests they provide this no problem. This care home is an excellent place.
My partner gets looked after and care for very well. They meet all his needs. Care staff are kind, caring and polite. Food is top class quality and if he has special food requests they provide this no problem. This care home is an excellent place.
The staff are caring, approachable and will support residents to be comfortable and happy. The home provides modern living within a residential setting. It is always clean and welcoming and doesn't smell of urine like some homes sometimes do. I would definitely recommend this home to others.
The staff are caring, approachable and will support residents to be comfortable and happy. The home provides modern living within a residential setting. It is always clean and welcoming and doesn't smell of urine like some homes sometimes do. I would definitely recommend this home to others.
I find staff caring, friendly, always wanting to help, can't fault them. But I find they are busy all of the time and very overworked! Not enough staff for the caring level the residents should have.
I find staff caring, friendly, always wanting to help, can't fault them. But I find they are busy all of the time and very overworked! Not enough staff for the caring level the residents should have.
My mother has been a resident for the past 5 years, during this time she has received excellent care and compassion. All staff are very good and it's nice to see the care is given to all the residents. The care home has monthly meetings but if I had any concerns or issues would not have a problem...
My mother has been a resident for the past 5 years, during this time she has received excellent care and compassion. All staff are very good and it's nice to see the care is given to all the residents. The care home has monthly meetings but if I had any concerns or issues would not have a problem in talking to the person in charge.
My wife has been a resident for 5 years and in all the time have never had any cause to complain at all. Every one of the staff complete their duties to the highest order showing they do care, even occasionally during difficult circumstances.
My wife has been a resident for 5 years and in all the time have never had any cause to complain at all. Every one of the staff complete their duties to the highest order showing they do care, even occasionally during difficult circumstances.
From the day my Mother was admitted she has been treated with respect and dignity. She is always clean and well kept. The food is of a high nutritional value presented well and plenty of it. Mum is difficult to deal with but the experienced well-trained staff are amazing with her. They know her so...
From the day my Mother was admitted she has been treated with respect and dignity. She is always clean and well kept. The food is of a high nutritional value presented well and plenty of it. Mum is difficult to deal with but the experienced well-trained staff are amazing with her. They know her so well, manager and staff keep me well informed at all times. I am very impressed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Peterlee Care Home.
There are no upcoming events for Peterlee Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Peterlee Care Home.
Accreditations
There are no accreditations posted yet for Peterlee Care Home.
Meet the Team (2)

Hi, I am Abby, a registered nurse with a number of years of experience in both nursing and management roles. My role is to oversee the day-to-day...
Hi, I am Abby, a registered nurse with a number of years of experience in both nursing and management roles. My role is to oversee the day-to-day running of the home and support our members of staff across all departments who collectively make a very strong, caring team. Many staff members have been employed here for a considerable amount of time, which creates a family atmosphere in the residents' home. I am passionate about providing a person-centred approach to care, ensuring a high standard of care is maintained at all times. All staff within the home have completed mandatory training and work to high standards of care at all levels. The residents within the home have individual needs which are met by highly trained staff.
I will continue to ensure that a high-quality service is provided, which has the residents and their loved ones at its heart.

I have worked at Peterlee Care Home for over six years, initially as a care assistant, then as a senior care assistant, a nursing assistant and...
I have worked at Peterlee Care Home for over six years, initially as a care assistant, then as a senior care assistant, a nursing assistant and recently, a deputy manager. I am very passionate about providing a high standard of person-centred care to all residents in our care.
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