Stanley Park, Stanley, Durham
Stanley Park, Stanley, Durham
Stanley Park, Stanley, Durham

Stanley Park is a Care UK facility that is dedicated to personalised care packages, thanks to a team of highly-trained and experienced staff.

The service has proven methods of effective elderly care methods, as well as being ideal for dementia sufferers, with the accommodation itself being spacious enough and having good wheelchair access for those with physical mobility issues.

Residents enjoy en-suite bedrooms and some even have doors that open onto small private gardens, helping those with sensitive care needs achieve a relaxing and stress-free lifestyle.

Group: Care UK Nursing & Residential Care Services

Person in charge: Christine Gibson (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 71 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: AIDS/HIV • Alzheimer's • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 71

Rooms with ensuite WC: 71

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Stanley Park: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Stanley Park has a Review Score of 9.2 (9.173)

The Review Score of 9.2 (maximum of 10) for Stanley Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Stanley Park in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Stanley Park is calculated as follows: ( (71 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 84 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.423 Points relating to the number of positive Reviews for Stanley Park is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.2 positive Reviews (71 registered maximum number of service users ÷ 5). 6 Reviews ÷ 14.2 Target = 0.423

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stanley Park?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stanley Park

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Sister of Resident/Service User
    1

I have no problems with Stanley Park. If there are any issues, they deal with it straight away. It's a lovely home and I'm pleased my mam is a resident here.

How likely would you be to recommend Stanley Park? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife lived here first then I followed. Everyone is very nice to us and look after us well. We have everything we want and don't have to worry anymore.

How likely would you be to recommend Stanley Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been visiting Stanley Park for about 2 years. In that time I can honestly say it continues to improve. The staff and management 100% have all the residents best interests at heart. The pub that has recently opened is amazing and is a hub of activity with music and fun.

The home is very clean, welcoming and nothing is too much trouble. There is a constant stream of tea/coffee and refreshments and my mum has not been this happy for years.

How likely would you be to recommend Stanley Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been visiting Stanley Park for six months now on a weekly basis to visit my close friend.
I can't praise the staff enough for what they do the attention they give is astonishing. The home is very clean and well looked after. The home is friendly with a happy atmosphere and nothing is any trouble. We love going to the pub on the ground floor. The management always has a friendly word and smile. The staff deserve a medal for the hard work and devotion they give.

How likely would you be to recommend Stanley Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has lived in Stanley Park for a few years now and I am very happy with the care she receives. I think all the staff have time for her and always treat her with respect. I find her room is always tidy and there is always something for mam to do.
Her meal is always well presented and she always tells me they are very nice.
I have total peace of mind that my mam is safe and is always looked after well. I would live her myself also my dad was here for five and a half years, I've been coming to the home for nine years and it's home from home.

How likely would you be to recommend Stanley Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There was an entertainer on at the home. All the residents and relatives that attended thoroughly enjoyed themselves, it brought my dad back to me for a day as he sang along to all the songs. It was a very precious moment for me. The staff excel in their care and consideration towards all the residents. I hope that if I need to go into a home, the staff are as friendly and helpful as they are at Stanley Park.

How likely would you be to recommend Stanley Park? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall we feel the staff are very good and caring but find residents are left alone to sit around and seem so lonely because the staff are very much understaffed and don't have the time to talk to them which in our minds feels would help to stimulate their minds especially the residents who can converse. The televisions are switched on but not much thought put into what's on, a film would be much easier for some residents to relate to e.g musical or cowboy film.

How likely would you be to recommend Stanley Park? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Poor

Value for Money: Satisfactory

Samantha Debenham, Marketing Support Administrator at Stanley Park responded to this review on 10 Nov 2016:

We are grateful for your constructive feedback and are pleased that you are happy with the care we provide. I understand that the home manager has now met with you to explain that our staffing levels are based on a dependency tool which is updated and checked on a weekly basis, and conforms to national staffing requirements. This is then used to plan staff deployment accordingly to ensure care is safe and appropriate for all residents at Stanley Park. With regard to the televisions, there is a structured activities plan in place which is displayed throughout the home to show what activities and films are on each day. We have various themed film days, such as Golden Oldies afternoons/Saturday Matinees which include the classic musicals. The needs of our residents on the Nursing unit are very complex and activities/stimulation is very important to our team and we are continuously striving to introduce new ideas and concepts. We do take your concerns and feedback seriously and would like to thank you for taking the time to share your views.

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Awards / Recognitions

December 2016

Job Vacancies

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Care Home Idol 2016

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