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Springfield Care Home

Wylam Avenue, Darlington, Durham DL1 2QA
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Springfield Care Home, Darlington

Care Provided by Springfield Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,015From £1,015
Residential Dementia CareFrom £1,015From £1,015

Our fees are very competitive and offer outstanding value for money.

Contact Springfield Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Springfield Care Home Ltd
  • Private Owned

Person in charge

  • Gail Carter (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)

Visiting

  • Visitors are welcome to Springfield Care Home to view the services provided, no booking is required.

Parking

  • Parking is available on site.
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Springfield Care Home Reviews (62)

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8.1

Springfield Care Home has a Review Score of 8.1 (8.111) out of 10, based on 1 reviews in the last 2 years. Over all time Springfield Care Home has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Susan S (Friend of Resident) published on 21 November 2024 Submitted via Website
Overall Experience

Very professional and helpful and nothing is too much trouble, staff are very polite and go beyond to make you welcome whenever you go no matter what time of day they all have a smile on their faces and make you feel very welcome.

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Review from John R (Brother of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
When my sister was admitted to Springfield Care Home two years ago, she was very poorly - mentally and physically. She had been a very independent 94-year-old but due to the onset of dementia and the loneliness of Covid, she was a shadow of her former self. Over the next 12 months, the management and amazing care staff spent time and effort making her feel safe and secure and with their continuing care and kindness, she is now happy and settled and we can't ask for any more. The Home provides updates via social media, which is lovely for us to see as we live quite a distance away. Nothing is ever too much trouble, everyone is so thoughtful and caring.

This was the best decision we have ever made. Well done to everyone concerned.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the management team.

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Review from Tracy H (Daughter of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

My mother has dementia and has been a resident at Springfield for over 4 years. I could not wish for her to be in a better place in terms of care. The staff are truly exceptional and my sister and I are so grateful for the friendly, kind care that she receives. The home has a lovely, friendly and calm atmosphere. The variety of activities is brilliant and there is always an effort to include everyone. I have nothing but the highest praise for Springfield and all involved in the care provided. A 'five star' home in every way.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the management team.

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Review from Paul S (Son of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

Excellent home and service. The staff are brilliant, caring for my dad and understand him and his needs. It is an outstanding facility and do not worry one bit about my dad. When I go in I'm made to feel welcome as well.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the management team.

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Review from Peter W (Husband of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
All carers and staff are kind, helpful and available at all times despite the lack of sufficient social care funding all care homes are experiencing.

For many years, possibly twenty or so, promises have been made by all the different governments and we have had, of course, Covid and other contingencies which have affected funding to all the social services.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the management team.

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Review from Susan H (Daughter of Resident) published on 27 June 2024 Submitted via Website
Overall Experience

My mother has been at Springfield for a few years now and I have never had any worries at all. I know she is safe and well looked after. The staff are excellent and nothing is too much trouble. Well done to all!

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the management team.

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Review from Christine B (Daughter of Resident) published on 27 June 2024 Submitted via Website
Overall Experience

My mother has been in Springfield Care Home for a number of years now and I can say I'm very satisfied with how it is run. Management and staff are very friendly and approachable, very clean and comfortable home with plenty of variety of activities and entertainment.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the management team.

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Review from Joyce B (Regular Volunteer) published on 5 February 2024 Submitted via Postal Card
Overall Experience
I have visited Springfield on many occasions and always found the staff very friendly, helpful and efficient.

The residents are their priority and treat them with respect and kindness.

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Review from Katharine W (Niece of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

My aunt has been here for some years now. I and my sister are her nearest relatives, and we are most grateful for the kind, caring and efficient care our aunt has. During her time here, she has lost some of her mental abilities, but despite now being occasionally difficult to care for, she is treated with understanding, respect and kindness whilst being kept well-dressed, clean and comfortable. It is a lovely family-type environment with lots of lovely activities too.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review; your feedback is paramount to the service we provide at Springfield Care Home. I will pass your comments on to our team. Thank you again. Regards, the Management Team! (Name: Gail Carter Email: springfieldcarehome@outlook.com Position: Registered Manager)

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Review from June B (Friend of Resident) published on 28 December 2023 Submitted via Postal Card
Overall Experience
My friend has been in the home for 14 months now, she was very frail and underweight when she went into the home. A year ago they nursed her back to health after a very bad chest infection.
Management and staff are kind, caring and trust everyone with respect and dignity.

I have total peace of mind knowing she is loved and cared for.

Reply from Gail Carter, Registered Manager at Springfield Care Home

Thank you for taking the time to submit a review, your feedback is paramount to the service we provide at Springfield. I will pass your comments on to our team. Thank you again regards the Management Team!

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Review from Laura W (Regular Volunteer) published on 18 December 2023 Submitted via Postal Card
Overall Experience

The staff are always friendly, the activities coordinator goes out of her way to ensure residents are happy and knows their personalities so well. She treats each resident as an individual and caters to their needs.

Reply from Craig Daniels, Owner at Springfield Care Home

Thank you for taking the time to submit a review, your feedback is paramount to the service we provide at Springfield. I will pass your comments on to our team. Thank you again regards the Management Team!

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Review from D S (Wife of Resident) published on 12 December 2023 Submitted via Postal Card
Overall Experience

The staff are very polite, kind and caring, can't do enough for my husband and myself. They tell me of any changes in my husband's habits or health without asking. I cannot praise too highly what is organised for the residents to join in with and relations to enjoy. I could not give him this high level of care at home or the joy he gets from participating in the activities. They understand dementia and the need for stimulation.

Reply from GAIL CARTER, Registered Manager at Springfield Care Home

Thank you for taking the time to submit a review, your feedback is paramount to the service we provide at Springfield. I will pass your comments on to our team. Thank you again regards the Management Team!

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Review from Dave M (Brother of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience

My sister has been in Springfield Care Home for three years and I can honestly say there can't be any better care homes in the UK. If ever I had to come into care I would insist it was here.

Reply from Gail Carter, Registered Manager at Springfield Care Home

Thank you for your lovely comments, I will pass your feedback on to all the staff at Springfield.

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Review from K E (Brother of Resident) published on 2 February 2023 Submitted via Website
Overall Experience

My sister has been a resident for about three years and is generally satisfied with her care. But my concern is that most of that time has been in pain and discomfort with her legs and, together with incontinence, has not had the attention required by anyone. I appreciate that this is not a nursing home, but she can, at times, be difficult to deal with, and tends to accept her situation whilst having a good grumble about everything. I'm sad to see her finish up like this but feel there's not much I can do about it.

Reply from Gail Carter, Registered Manager at Springfield Care Home

Thank you for your time on the phone to give me the opportunity to clarify your concerns and discuss these in more detail. I would like to reiterate and assure you that your sister's pain is currently being managed by a multi-disciplinary team and maximum pain relief has been prescribed by her own...  

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Review from L W (Daughter of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

My mother has vascular dementia and is often extremely confused, anxious and upset. I have found that Springfield treats my mother as an individual and does not categorize/label her due to her dementia. So important, as let's remember, my mum was a very capable and compassionate person who spent many years working hard and also caring for others. She would have been devastated at the thought of ending up like this. A previous care home was unable to deal with my mum, but Springfield has put strategies in place to keep her as calm and settled as possible. It's not always easy, but they are prepared to deal with difficult times and not give up. I'm very grateful to the hard-working staff for this. Thank you.

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Review from Gary M (Son of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

Really happy with the care provided for my mother. Everyone is really friendly, professional and caring when I visit on a Friday afternoon; I'm always made to feel welcome. My mother has settled really well, even though it took a while before she got to experience the lounge instead of being a loner. As her only surviving son of three, I know she is safe and well. She now looks forward to her time in the lounge, for which there is only one downside, she can't wait to get rid of me, which says a lot... So happy to see her smile again, and I know that she is in safe hands. Thanks again.

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Review from Phil M (Son of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

Mum went to stay initially for respite stay but settled really well and ended up staying on a permanent basis. Mum is well cared for, and the staff are friendly and caring. We are always made to feel welcome when we visit and are always communicated with by the staff if there are any changes in Mum's health. Mum looks really well and really enjoys her food there.

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Review from Hazel T (Niece of Resident) published on 1 February 2023 Submitted via Website
Overall Experience

My aunt, who resides at Springfield Care Home, is very settled and is always keen to get back after we have had her out. The staff are caring and keep us informed of everything we need to be aware of concerning her health and well-being. It is a smaller care home which was important to us when choosing a home for my aunt. This one ticks all the boxes and always feels welcoming and friendly - very happy

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Review from G D (Daughter of Resident) published on 1 February 2023 Submitted via Website
Overall Experience
Since mum moved into the care home, she has received first-rate care from hard-working and dedicated staff. The home is immaculate, and Mum calls it her home.
The staff are lovely and approachable, and they treat Mum with so much love and care that really shines through every time I visit.
They make a lot of effort to stimulate the residents and to provide a range of social activities. For example, over the Christmas period, myself and my two cousins (who also have another relative in the home) went in and sang some carols for and with the residents. They do raffles and other fundraising events to raise money for the benefit of the residents. During the Jubilee celebrations, they decorated the whole home and hosted a tea party to which family members were invited. It was a lovely gesture.

I know that Mum is safe and well cared for, and we, as a family, cannot speak highly enough of all of the staff. I truly hope they are recognised for all their efforts.

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Review from M D (Son of Resident) published on 31 January 2023 Submitted via Website
Overall Experience

Mum has been a resident at Springfield for just over a year and is settled and happy. The process leading to Mum's residency was traumatic, but the entire team were wonderful - with seemingly endless amounts of empathy, love and care for Mum and us as a family. Mum settled much quicker than we could have hoped for, surprising us with little moments such as getting her nails done - something I can't ever remember happening before! The team led us through Covid restrictions, providing clear and simple information wherever possible, and supported family visits. Every time we visit, the team provide us with insights into Mum's welfare and activities, which helps us as a family. Everyone, from the manager to the nursing team is wonderful. We know Mum is receiving wonderful care and that the Springfield team have each resident at the heart of all they do. I can't thank or praise them enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Springfield Care Home.

Meet the Team (0)

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Frequently Asked Questions about Springfield Care Home

What types of Care is Springfield Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Springfield Care Home have?

There are 43 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Springfield Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Springfield Care Home to the centre of Darlington?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Care Home to verify any information. View our terms and conditions. Springfield Care Home has a Basic Service -more info.